Way over priced
Response from developer
Sorry about the bad experience, we completely understand your frustration. We are actively working with our ad partners to fix the long ad issues, it will be fixed within few days, till then we have also put a workaround now. We have also launched discounted annual plans as well as a cheaper lite plan to unlock game reviews. We would absolutely set further lower prices if we could. We request you to give us another shot. Please do share further feedback on hello@zappchess.com , we promise to address your concerns, it helps us be better. Thank you so much.
Eyes Wide Open
Play me: Gheebuttersnaps
Response from developer
Thanks for your feedback. It made our day :) Please spread the word about Zapp Chess with your friends!
Best chess game
Response from developer
Thank you so much! That's an interesting use case, please share any improvement suggestions or feedback you might have with us for tournaments. You can use in-app support or email on hello@zappchess.com . We will love to improve the experience further.
Ruined with in app purchases
Response from developer
So sorry to hear you are not having the ideal experience. We would like to understand more – which features being paywalled made you stop playing? We will try to come up with a solution. It would be great if you could write to us at hello@zappchess.com.
Fun concept
Response from developer
Thanks for sharing your feedback. So sorry to hear that you are facing these issues. Can you share more details with us at hello@zappchess.com? We will get into the details and try to solve it for you.
Fun game; subscription prices are outrageous
Response from developer
Thanks for your feedback. We are working on introducing a lighter subscription model as well – hope it helps you. We would like to understand more about which feature in the subscription model made you consider it and also what makes you think there are no live players. Can you please email us at hello@zappchess.com? We would love to have a chat with you.
Quick Refreshment
Response from developer
Thanks so much, that's exactly our intention – to make phone breaks productive. Please share how we can improve further, we would love to earn that 5th star from you.
Fun but Ads
Response from developer
Thanks for your feedback. Sorry to hear about your experience. Running ads helps us pay our operational expenses. Your feedback on pre-move is taken, and we will work on that.
Won’t load
Response from developer
Really sorry for this. Please share your registered user details with us on hello@zappchess.com, we will solve asap
Addictive
Response from developer
Thanks for the feedback! Our goal is to make chess the world's default way to use free time
Badly Implemented
Response from developer
Thanks for the feedback. Excited to know that you liked the concept. Can you please share more on why you are not liking the analysis? You can email us on hello@zappchess.com
Anti theory game
Response from developer
Thanks for the feedback. Could you please share some such instances with us via in-app support or on hello@zappchess.com? We would love to understand this issue better and solve it. The game currently does consider forks, skewers, etc., even if they are several moves later, but we are probably missing your point.
Nice Start
Frustratingly Unstable
As I play more, I encounter more imbalanced starting positions, sometimes gifting white an immediate free piece or putting black under immediate threat where one wrong move ends the game. Once I won with my first move and I don’t believe there was an effective counter; my lead was deemed stable after just two moves total. I wonder if there is even a rigor to creating the starting positions, or if they are generating them with AI.
I’ll finish my trial and then delete and I recommend you do the same. Too many negatives and annoyances despite the interesting premise.
Response from developer
So sorry for your bad experience. Can you please share the problem cases with us on in-app support or hello@zappchess.com . We will look into it asap, it is most important to us that the starting positions are always fair.
Up dated review
Response from developer
So sorry for your bad experience. Can you please share the problem cases with us on in-app support or hello@zappchess.com . We will look into it asap, it is most important to us that the starting positions are always fair.
Good game but bad ad placement
Response from developer
Thanks a lot for the feedback. We will definitely consider your suggestion on ad placement. You could also consider subscribing to the premium plan – it gives an ad-free experience. If at all, you think a particular type of ad placement might be better, please do share with us!
Too many ads
Response from developer
Thanks for your positive feedback. These ads enable us to keep paying our bills, hope you understand :)
Unplayable due to bad servers
Response from developer
Sorry for that, we had a technical failure. We have fixed it now, please try again
Great Chess Puzzle App
Response from developer
Hi, really sorry about this. We work with only trusted partners like Google and Meta and actively block such ads, one might have slipped. We ran a full check again after your complaint to block such ads further. Please let us know from in-app support if you are still facing this.
Loveee
Response from developer
Thanks a lot. Glad that you liked Zapp Chess!
