Fraud or scam
Placed an order during their promotional offer (Everest ₹14) with a scheduled delivery window of 1 PM – 2 PM. The order was not delivered within the promised time, and there has been zero response from customer support.
No updates on the app. No reply on WhatsApp. No response on Instagram DMs. Completely unresponsive.
What’s more disappointing than the delay is the lack of communication. If you cannot meet delivery timelines, at least inform customers proactively. Ignoring customers after taking payment is unacceptable.
Until this is resolved, I cannot recommend ordering from this platform.
No updates on the app. No reply on WhatsApp. No response on Instagram DMs. Completely unresponsive.
What’s more disappointing than the delay is the lack of communication. If you cannot meet delivery timelines, at least inform customers proactively. Ignoring customers after taking payment is unacceptable.
Until this is resolved, I cannot recommend ordering from this platform.
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Shameful Delivery Commitment by Zappfresh
I found myself stuck with the commitment of Zappfresh express delivery and unfortunately I’ve to go purchase in local market for chicken due to no delivery by the Zappfresh.
If you can’t meet the delivery deadline then why do you commit and charge for it. Please review your system as I’ve suffered a lot. Please don’t trust Zappfresh for delivery.
If you can’t meet the delivery deadline then why do you commit and charge for it. Please review your system as I’ve suffered a lot. Please don’t trust Zappfresh for delivery.
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Quality went from superb to worst. U hv lost loyal customer today.
New update: I have been ordering meat and seafood in Delhi from zappfresh since 2018. I’m finally moving to Licious and Fresh to Home. Since last year, meat and seafood quality is not good. Felt cheated multiple times. Today received chicken without any package or labels, just a vacuum sealed transparent plastic bag with bloody water, delivered in a red jute carry bag with no labels or receipts. Simply suggests it was bought from some local wholesaler and delivered without any Branding or any labels. Earlier, I had stopped purchasing meat and seafood in 2020 as wrong fish was delivered or rotten fish and bad quality chicken was delivered. After ordering from other brands, thought again to purchase but after 3 orders and complaints, I am finally moving on to other brands. You have lost one of your most loyal customer forever. A company which doesn’t cares about customers needs won’t survive in the long run. Bye. My review back in 2018: I wish zappfresh opened up branches in Kolkata, Bengalis are non vegetarian and I think Bengalis consume the most non veg items on daily basis. But after eating meat and fish in Delhi, I dislike buying meat and fish from local stores in Kolkata. Tried superstores as well but it's nothing compared to the quality of chicken available in Delhi. I love ordering from zappfresh 😊
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Good and top quality food
Very good and fresh food delivered at our doorstep .Makes it very easy for us to order meat and other poultry products .Excellent service and delivery time
Great service!
Excellent quality meat. Service is also on time. Must try. Very affordable as well.
