zBiletem User Reviews

Top reviews

Us phone number does not work

If you have a US # app does not work. It will never send the code

Simple as it should be

Finally a simple app that doesn’t require you to register and answer 50 questions just to buy a single ticket in a city you travel to. Bonus: it also supports ApplePay :)

No information before paying for the ticket

No prior information about the validity of the ticket before paying. I bought two tickets at home to have them prepared for later an they were already ticking

impossible to buy a ticket

It's impossible to buy a ticket! But it's possible to deposit money into an account!

Aplikacja nie działa po aktualizacji

Po ostatniej aktualizacji aplikacja przestała działać. Podczas logowania numerem telefonu pojawia się komunikat: „Failed to send the authorization code”. Nie mogę również korzystać z wcześniej zakupionych biletów.

Can’t register with a non-European number

If you have a US phone #, you can’t use this

Cool app but a bit tricky when using for the first time

Don’t activate your ticket until you actually find the QR code inside of the train/bus. I activated the ticket and walked through the train to find the QR code and my ticket was deactivated for 120 seconds. I’m sure there is a reason for that but to me it was a bit silly.

Awful update

Everything became worse. Interface not comfy and not intuitive. Now it is not possible to buy more tickets in advance and activate WHEN NEEDED. I’m not gonna use it anymore 👍🏻

Useful app with one feature which ruins it

The app works properly but it has one completely useless feature which ruins it: you have approx 20 sec to activate your ticket after purchase. If you are late, it is locked for 3min! What is the point!? It makes using it unnecessary stressful and creates risk of not being able to validate ticket. Horrible user experience
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2 tickets

Impossible to choose 2 tickets on iphone SE. Menu is hidden under another.

Znikanie oferty

Wcześniej kupiłam bilet 90-dniowy WBŁZ - skończyła mi się i kiedy chciałam kupić taki sam nie ma go w ofercie ani w aplikacji ani na stronie. Proszę to naprawić bo ten bilet umożliwia mi codzienne dotarcie do szkoły.

Рекомендую

Зручний додаток! Оновлений інтерфейс просто супер!)

Обновление

Отвратительное обновление. Неудобная покупка билетов. Поля для личных данных в профиле - Зачем?

Issues with bar code scanner

Major: Bar code scanner adds prefix to vihilce id, gives error on
Payment event.

Cosmetic: full point of camera barcode scanner to make it fast. Info on how touse barcode scanner is inconvinient

Great redesign!

Thank you for good job redesigning the app - it is easier to use it now and the interface looks really nice 👍🏻

New interface

New app UX is terrible, non-intuitive, can’t get to important stuff fast.
It’s a downgrade.

Замало часу на оплату

Занадто мало часу на оформлення оплати. За 30 секунд то зробити майже неможливо. Збільшіть час на проведення транзакції.

Rometów validate

To little time to validate and then app is suspended for 120 sec!!!

degradation and data brokers

the app when I choose it over the rest: private, no registration, no tracking, no advertising profiling

the app now: to have a tram ticket give us your phone number and allow our 896 partners to track your activity in the app and over the internet

that's degradation I believe

Proszę odpowiedz

Kupuwałam 06.10.2025r bilet miesięczny, i on nie wyświetla się w aplikacji ( potwierdzenie płatności jest). Napisałam do pomocy, ale nic do odpowiedzi. Kupiłam dzisiaj 16.10.2025r jeszcze raz, ten sam bilet miesięczny. On tak samo się nie wyświetla.