ZDialer by Zoho Voice User Reviews

Customer Experience

Positive experience22.2% of reviews
Neutral11.1% of reviews
Negative experience66.7% of reviews

~ Based on 27 written reviews from the US App Store.

What users say

Is ZDialer by Zoho Voice Safe?

ZDialer by Zoho Voice appears safe based on user ratings. AppsHunter Safety Score for ZDialer by Zoho Voice is 86/100.

This assessment is based on 397 user ratings, with an App Store average of 4.4/5.

Safety Analysis

83.9% of ratings point to a safe experience
2.0% of ratings suggest some concerns
14.1% of ratings point to a risky experience

~ Based on 397 App Store ratings for ZDialer by Zoho Voice.

Is ZDialer by Zoho Voice Legit?

ZDialer by Zoho Voice appears to be a legitimate app. AppsHunter Legitimacy Score for ZDialer by Zoho Voice is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Better than Nothing

It’s very slow and glitchy, and has some inconvenient limitations. It’s better than nothing, but there’s lots of room for improvement.

I give it 2.5 out of 5 stars in it’s current state, rounded up to 3 out of 5

No sirve

No sirve para nada, como se le hace para cancelar la suscripción de prueba? Desde que active recobo llamadas de fraude de estados unidos

Unusable for incoming calls

The main platform is mostly fine but unless you have the app already open there's almost no chance of a call connecting. Even with the app open the chances are limited. It's slightly better making outbound calls but they often fail to connect too. It's easier to wait for missed call emails and then try to call the person... From your mobile number
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Never has worked

pretty much the above

Zoho CRM Sync

Why does this app not easily sync with Zoho CRM. Makes no sense.

No sirve

Todo el tiempo tiene problemas para conectarse

50/50

It’s nice if you have Zoho CRM as you know who is calling in. But it is incredibly inconsistent in its ability to answer calls. Calls are dropped all the time or don’t connect. The service team wants to fix it. But the issues still come up, impacting our customer service capabilities.

Not functioning

Tried to open app, asked to verify email, went to check email. Then back to app and app screen is blank and not loading anything.

Notification bug with version 1.6.0

I have noticed that notifications do not pop up on iOS or on windows 11. This seems to have stopped a few days ago. This maybe to do with the new version 1.6.0

Needs a lot of work

Pretty buggy and outdated. If someone from your team answers a call, it wouldn’t tell you. SMS are badly implemented. Never tells if you someone left a voicemail, voicemail server error shows up when trying to listen to voicemail.

Issue

If a call comes in, often it will say “reconnecting” at the top and after answering the call, it will either end right away or sometimes the call will get connected, but no audio can be heard. Then I’ll have to close the app and reopen it to be able to call again. I have to do this almost every time a call comes in and I pick up through the phone. I'm running on the latest Z dialer app version 1.5.17 and iOS version 18.0. No issues with the desktop app however.
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Useless as it doesn’t even open

The app takes 20mins to open and it is very slow to use.

Contact List Handling is poor

So it’s currently a 1.0 release and technically call quality etc absolutely fine.
It gets a 2 star rating because the iOS app is not integrated to CRM so I can’t entered a contact name and have it find the number in CRM.
If you were using the web extension and you dial somebody from the CRM that’s great it works well but if you then want to make that contact available on the iOS app you have to save that person as a contact into Zoho voice and that contact then becomes openly available to everybody on the Zoho voice systemI got global access. There’s no option to have your own contact list as there is in RingCentral for example.
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Slow and Unstable

Have to restart at times to get it working.

Feedback

Please support simplified Chinese.

Good just got better

Notification icon was added to the iPhone Home Screen! Thanks!

Business Messages?

Can this app receive messages?

Keeps crashing

Keeps crashing, can not even use the app at this time

Falla

No abre la aplicación.

Urgent, current version just stopped working

Current update is NOT working at all