Better than Nothing
I give it 2.5 out of 5 stars in it’s current state, rounded up to 3 out of 5
No sirve
Unusable for incoming calls
Never has worked
Zoho CRM Sync
No sirve
50/50
Not functioning
Notification bug with version 1.6.0
Needs a lot of work
Issue
Useless as it doesn’t even open
Contact List Handling is poor
It gets a 2 star rating because the iOS app is not integrated to CRM so I can’t entered a contact name and have it find the number in CRM.
If you were using the web extension and you dial somebody from the CRM that’s great it works well but if you then want to make that contact available on the iOS app you have to save that person as a contact into Zoho voice and that contact then becomes openly available to everybody on the Zoho voice systemI got global access. There’s no option to have your own contact list as there is in RingCentral for example.
