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ZealiD

ZealiD

by ZealiD AB

18 ratings
72 reviews
💼 Business
Free

Details

  • Released
  • Updated
  • June 29, 2022
  • July 10, 2026

Developer

ZealiD AB
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About

Securely manage your digital identity and apply legally binding electronic signatures across the EU. Streamline onboarding, public tender submissions, and legal agreements with advanced, regulated technology.

✓Personal digital identity management
✓High assurance eSigning
✓Face or Touch ID signing
✓Legally accepted EU signatures
✓Employee and customer KYC
✓Public tender submissions
✓Remote identification for contracts
Show original description

What users say

Summarized from real user reviews of ZealiD. Based on 18 reviews and a 3.7/5 average, it highlights the 8 positives and 36 negatives reviewers mention most about this Business app.

Positive things

  • 👍Easy to use (sometimes)
  • 👍Great for qualified signatures
  • 👍Works with passport NFC
  • 👍Quick and easy signing
  • 👍Good customer service (sometimes)
  • 👍Intuitive app (sometimes)
  • 👍Free qualified signature
  • 👍Works remotely

Negative things

  • 👎Registration is a nightmare
  • 👎Cumbersome and complex process
  • 👎Unusable for many
  • 👎Poor UI/UX
  • 👎Not fluid
  • 👎Time consuming
  • 👎Low accuracy
  • 👎Unpredictable
  • 👎Not ready for primetime
  • 👎Glare from camera light
  • 👎Unclear messages
  • 👎Does not support all national IDs
  • 👎Authentication fails often
  • 👎Crashes often
  • 👎Manual verification needed and fails
  • 👎Useless for time-sensitive tasks
  • 👎Does not allow registration with certain IDs
  • 👎App is slow
  • 👎Buggy as hell
  • 👎Terrible user experience
  • 👎Worst app experience
  • 👎Video verification always declined
  • 👎Broken app
  • 👎ID not verified
  • 👎Had to re-verify after logout
  • 👎Czech translations incorrect
  • 👎Cannot sign non-PDFs
  • 👎Does not support French CDS
  • 👎Passport always invalid/unreadable
  • 👎German reviews indicate failure
  • 👎US passport not accepted (contradictory)
  • 👎French ID card not recognized
  • 👎Italian ID not supported
  • 👎Miserable app handling
  • 👎Unclear identification status
  • 👎Bad menu navigation
See all reviews

What's New in ZealiD

3.7.1

July 10, 2026

Bug fixes and stability improvements

User reviews

Most RecentHighest RatedLowest Rated

Don’t support RealID

I am required to use his app and just spent ten-twenty minutes trying to get it to accept an Oregon RealID. I tried using studio lights, natural lights, using polarized filters, different positions for the ID and angles for the light. Nothing worked.
gptar28gptar28

Response from developer

Hello, thank you for your review. We sincerely apologize for the inconvenience you've experienced. You can contact us at support@zealid.com and provide additional information in order for us to assist you.

Registration is a nightmare

User interface and process is amateurish, error prone and illogical. I’d give it zero stars if possible. Also, does not support SMS to a US phone number.
The-provisional-was-perfectThe-provisional-was-perfect

Response from developer

Hello. Thank you for your review. We sincerely apologize for the inconvenience you've experienced with the app. You can contact us at support@zealid.com and provide additional information regarding the issue.

Ideal solution for digital signature

I love using it. Super easy and intuitive. You got to switch from Firefox to Safari as it didn’t work for me on first browser but those are details. Strongly recommend.
weoytevvweoytevv

Processus très lourd

Pas vraiment fluide comme système. Il y a plus efficace.
mattius1999mattius1999

/

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RazCioRazCio
See 67 more reviews

User experience

🐞

Reported Bugs

37 issues

RealID not accepted

Bug

SMS verification code not received

Bug

Does not support SMS to US phone number

Bug

Firefox browser issues

Bug

Connection not secure error

Bug

Chatbot cannot escalate to live agent

Bug

Email code not sent

Bug

App session erased when backgrounded

Bug

Server down for maintenance

Bug

SMS problem

Bug

Manual verification process needed and fails

Bug

Passport scan inaccurate

Bug

No real-time feedback on scan accuracy

Bug

FaceTime must be turned on

Bug

Does not allow registration with Czech permanent residence card

Bug

Rejects national ID cards

Bug

Authentication fails repeatedly

Bug

Crashes often

Bug

Email code not sent, session erased

Bug

Server down for maintenance

Bug

SMS issues

Bug

Manual verification always rejected

Bug

Registration process impossible to complete

Bug

Authorization process fails at last step

Bug

Buggy registration, requires restart

Bug

Video verification always declined

Bug

Shows code snippets instead of text

Bug

ID not verified, no details provided

Bug

Had to re-verify after logging out

Bug

Czech translations not shown correctly

Bug

Passport always invalid/unreadable

Bug

Physical presence confirmation failed

Bug

French ID card not recognized

Bug

Italian ID not supported

Bug

App crashes constantly

Bug

NFC scan crashes app

Bug

Notifications not received

Bug
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Requested Features

5 requests

Support for more ID types (e.g., Romanian ID, Czech permanent residence card, Italian ID)

Feature

Allow choice of signature placement

Feature

Display signer details on PDF

Feature

Ability to move signature fields

Feature

Support signing non-PDF documents

Feature

FAQ

What does ZealiD do?

ZealiD provides a regulated digital identity solution that allows users to securely manage their personal information and apply legally binding electronic signatures across all EU member states. It simplifies processes like customer onboarding, public tender submissions, and signing high-value contracts.

How does the e-signature feature work?

ZealiD offers high assurance digital signatures that adhere to EU/eIDAS and global standards. You can sign documents using your Face or Touch ID, and these signatures are legally accepted throughout the EU. The app is also pre-integrated with major platforms like Adobe and DocuSign.

Is ZealiD free to use?

Based on the provided information, the app is available for free. There are no mentions of in-app purchases or subscription fees for its core functionalities.

What are the use cases for ZealiD?

ZealiD is useful for employee and customer Know Your Customer (KYC) processes, enabling efficient remote onboarding. It's also essential for public tenders and submissions, where qualified signatures are often mandated. Additionally, it can be used for legal advisory services and to limit risk in high-value contracts by adopting simple remote identification.

Is ZealiD compliant with EU regulations?

Yes, ZealiD is an EU Qualified Trust Service Provider and is notified to the EU trusted list. It abides by information security policies based on eIDAS qualified trust services and ETSI standards. Its compliance is assessed yearly by an accredited eIDAS conformity assessment body.