Zemen Mobile Banking User Reviews

Top reviews

Doesn’t work after working hours, balance takes long to refresh and display the correct amount …

It keeps saying server is not available after working hours. This happens a lot in early morning and holidays. Can you please work on it!!!!

The balance does not refresh either!!! It takes days to know what your actual balance is unless you go online and check.

The description of transfers is really bad. It doesnt tell you who you transferred to.

The only good thing is, since recently other bank transfers are being delivered in a speedy manner.
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Doesn’t work after working hours, balance takes long to refresh and display the correct amount …

It keeps saying server is not available after working hours. This happens a lot in early morning and holidays. Can you please work on it!!!!

The balance does not refresh either!!! It takes days to know what your actual balance is unless you go online and check.

The description of transfers is really bad. It doesnt tell you who you transferred to.

The only good this is, since recently other bank transfers are being delivered in a speedy manner.
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Great

It’s good and fast

Fast, Reliable and Excellent customer support

I recently started using the Zemen Bank app, and I’m really impressed with their fast and efficient customer support. They respond quickly, handle concerns professionally, and make sure everything is resolved smoothly. I myself had a few questions, and they took care of them fast and effectively. This really shows their reliability and commitment to great service. Highly recommend! God bless you!
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app doesnt work after working hours and on holidays

Funny how the app doesnt work when you need it most.

Unable to Open

Since the last update, I’m unable to open the mobile app, it keeps on shutting down, even though the internet banking works fine, please do your BEST to address this issue as soon as possible.

Response from developer

Dear JJvbbbbbbbb, We apologize for the inconvenience caused by the crash issue in our app. We appreciate your feedback and your patience. We are happy to inform you that we have fixed the problem and released a new update. Please install/update the latest version of our app. We hope that you will have a better app experience with the new update. If you have any questions or concerns, please feel free to contact us at support@zemenbank.com. Thank you for taking the time to comment and understanding. Sincerely,

Version 4.4.9.052 not working

The recent update has not once worked on my iPhone after it was updated to Version 4.4.9.052

Response from developer

Dear Fits Y, We apologize for the inconvenience caused by the crash issue in our app. We appreciate your feedback and your patience. We are happy to inform you that we have fixed the problem and released a new update. Please install/update the latest version of our app. We hope that you will have a better app experience with the new update. If you have any questions or concerns, please feel free to contact us at support@zemenbank.com. Thank you for taking the time to comment and understanding. Sincerely,

The app failed to login

Dear developers,
I am using iOS 17.1.2 after I updated the app, it failed to login.
Please resolve the issue 🙏

Response from developer

Dear Henok, We apologize for the inconvenience caused by the crash issue in our app. We appreciate your feedback and your patience. We are happy to inform you that we have fixed the problem and released a new update. Please install/update the latest version of our app. We hope that you will have a better app experience with the new update. If you have any questions or concerns, please feel free to contact us at support@zemenbank.com. Thank you for taking the time to comment and understanding. Sincerely,

Crashing Problem

The new update crashes as soon as you open the appamd I’ve tried everything even reinstalling it I really hope you fix this soon

Response from developer

Dear ksrsitsti, We apologize for the inconvenience caused by the crash issue in our app. We appreciate your feedback and your patience. We are happy to inform you that we have fixed the problem and released a new update. Please install/update the latest version of our app. We hope that you will have a better app experience with the new update. If you have any questions or concerns, please feel free to contact us at support@zemenbank.com. Thank you for taking the time to comment and understanding. Sincerely,

Can’t launch the app

The app fails to start on IOS 14.8.1

Not working for ios 16

Fix the bugs zemen

Compatibility with iOS16

The app is great!!! It needs to upgrade to make it compatible with iOS 16.
It is not even opening with iOS 16.

IOS 16 failing to start

The app used to work nice in previous os with out any issue but after upgrading to iOS 16 it fails to restart was advices to reinstall and I did but still fails to start

The app is not working on IOS 16

The app is not working on IPhone X IOS 16 version,

Mobile app

The app stops working on my iPhone 11 today after I updated IOS 16 what can I do?

Worst online banking ever

Don’t download it

Doesn’t work

I’ve been trying to self register on this app for the past two months with no success. I even went in person to a Zemen branch but still no luck!

Response from developer

Dear Bethgirma, We are sorry to hear self-registration is not working for you.Can you please send us further information at support@zemenbank.com, such as screenshots to help us investigate further.Please note also that self-registration does not work if you already are an Internet Banking user. You can also download a guide to our Mobile banking app from the link https://bit.ly/2TcVcMT Kind Regards, Zemen Bank S.C