zenda User Reviews

Top reviews

School fees

Using zenda has been very easy and the issues I had were solved easily on WhatsApp. Very good service thank you

Very poor App!

I used it twice and it is very poor app! I paid for tickets for my son events at his school, and the tickets never come! I have to manually contact customer support to send it. It’s 2026 and AI era, yet those guys never heard of automation!

Friendly interface

I just started using the app to manage school fees also I found friendly interface and easy to use app that you can relay on to manage upcoming school fees… I will recommend zenda for my family and friends

تطبيق معلق على طول

وتتواصل مع خدمة الواتس بالتطبيق ومصرين ان المشكلة من الانترنت عندي

Amazing platform

Super support, great initiative to making payments easier for parents, especially with multiple children! Love it!!

Easy and convenient

Since we’ve got the app it has made easier any payments required by the school, from School Fees, Trips and events, it is very simple to use - user friendly - convenient and we don’t have to worry about making transfers or have cash available, aside from being at your fingertips on the phone.

Excellent app with unbeatable support

This school app has made managing payments incredibly easy and fast. Being able to make instant payments for school fees, lunch, and trips directly in the app is a huge time saver.
What truly sets this app apart, however, is the outstanding customer service. The WhatsApp support is excellent, providing quick and helpful assistance even on weekends. This commitment to parents' needs makes a real difference and is greatly appreciated. Highly recommended!
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Customer service

Great customer service and support

Zenda

Great app, easy to use and help WhatsApp very helpful and quick to answer

Great App

User friendly and convenient app with easy payment setup. Swift and clear response on WhatsApp. Professional and polite representative showed great care. Excellent service.

Easy and convenient

Since we’ve got the app it has made easier any payments required by the school, from School Fees, Trips and events, it is very simple to use - user friendly - convenient and we don’t have to worry about making transfers or have cash available, aside from being at your fingertips on the phone.

Helpful and efficient

I was asking for help for a payment that was not linked, Zenda service was very helpful and looked into the inquiry straight away, very grateful for their assistance

Great app

Zenda is excellent and simple to use! If I have some issues or concerns they are accessible on what’s app and the response is quick and efficient! Great app!

Crooks

This app froze, I was charged twice for transaction, and refused a refund for the second charged - quoting policy. Full disclosure, they offered a discount. Unacceptable.

Update - Customer service refused to support and resolve issue.

Infuriating. Beware. Will never use them again.

Crooks

This app froze, I was charged twice for transaction, and refused a refund for the second charged - quoting policy. Full disclosure, they offered a discount. Unacceptable.

Response from developer

Dear User, we apologize for the inconvenience. We would like to know more about this issue. Please share the details on our support email ID - help@zenda.com so that we can investigate further.

Bug ridden nonsense

You cannot have 2 children under the same view.

You have to log in and out all the time to see different KIDS. This is a feature apparently.

However they combine two kids payments against one child for no reason apart from a bug in their app.

Easier way to pay

The app is easy and clear! Customer service is always on hand as well in case you need help

Needs work

Unfortunately the app has no Apple Pay installed. Everytime we have to pay something, the card details need to be manually updated which is honestly cumbersome. Unfortunately the school only uses this app so parents are forced to use it to make payments. I would not recommend such an outdated app if left to me.
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Friendly and quick

I was having a few issues in paying the fees and logging in. The chat service helped me to get everything working and they were friendly and very efficient in helping me.

convenient and user friendly

I’ve been using Zenda to manage my child’s school fees for a while now, and it’s made the process so much simpler. The interface is clean and easy to navigate, and I love having the option to pay now or later. The rewards feature is a nice bonus, too. Overall, it saves me time and reduces the hassle of managing payments. Highly recommend it to any parent!”
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