Connect with licensed therapists for online mental health support. Get matched within 24 hours for chat or video sessions, addressing issues like depression, anxiety, and grief. Offers flexible plans and HIPAA-compliant privacy.
What We Love
- π Well-made and functional platform
- π Responsive and helpful customer service
- π Good app, recommend
- π Like my Counselor!
- π Good service, love my therapist
- π Crisp and organized app
- π Kind, quick, and attentive customer service
Room to Improve
- π Terrible service, not a good replacement
- π Charging people for therapy is vile
- π Charged me $1,200 after I canceled
- π Scam, didn't get a refund
- π Therapists using AI or not paying attention
- π No way to cancel in app
- π Bad for mental health, many counselors
- π Long survey at the start
- π Therapist doesn't care, like an AI bot
- π Too bad, few counselors, no system work
- π Worst experience, no money back
- π Incredibly suspicious, counselor won't respond
- π Red flags at every corner, irresponsible therapist
- π Customer service unresponsive, charged for services not granted
- π App issue, not working for over a week
- π Straight up a scam, bot claims to be human
- π Unsafe counselors, inappropriate suggestions
- π App not user friendly, can't manage subscription
- π Invoices can't be submitted to insurance
- π Not responsive, texting is a joke
- π Robot therapy, massive responses, no flow
- π No transparency or accountability, dishonest pricing
- π No helpful and does not communicate
- π Not great, therapy via text lacks intonation
- π Dishonest, unorganized, underdeveloped app
