Zeno Travel User Reviews

Zeno Travel

Serko Limited

💰 Finance

✈️ Travel

Customer Experience

Positive experience20.0% of reviews

Neutral0.0% of reviews

Negative experience80.0% of reviews

~ Based on 10 written reviews from the US App Store.

Is Zeno Travel Safe?

Not enough ratings yet to assess Zeno Travel.

Is Zeno Travel Legit?

Zeno Travel appears to be a legitimate app. AppsHunter Legitimacy Score for Zeno Travel is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Terrible App, Slow and Lots of Bugs

Very slow app with lots of bugs, the latest one just pops up with “Error: year date and time parameters describe an unrepresentable date and time” and it doesn’t let you submit any expenses. What do you expect from a NZ based tech company?

Kevin.K.89

10 months ago

Response from developer

Hello, we're sorry to hear you're having such a bad experience using our app. Thank you for reaching out and providing this feedback. Are you still experiencing these issues? If you are, can you please reach out to your internal admin / finance team and ask them to raise a ticket with support.

Very Slow

The app takes so long to do anything
Needs the ability to select more than one photo at a time.

Travers Wood

a year ago

Horrible

Probabaly the worst app I have ever used. So bad that I am considering changing employers to one that doesn’t use this app so that I don’t have to use it anymore. The lag time is incredibly long, just for something as a simple as selecting yes or no for if tax is included. Adding a photo of a receipt? Best to go and make yourself a coffee or watch a movie. Need to add multiple employees? Forgot about it unless you book out your entire morning. Dial up internet is faster than this app. Avoid if possible.

timmyH1984

a year ago

Response from developer

Hello, we're sorry to hear you're having such a bad experience using our app. Thank you for reaching out and providing this feedback. Are you still experiencing these issues? If you are, can you please get in contact with your Expense Account Manager and if required, they can initiate a Support Request for an in-depth investigation around what's causing this to happen.

The worst

Terrible, slow, I hate this

uberjon

2 years ago

Awesome with Travel and Expense

One app to do expense and travel

Goosey2u

2 years ago

Crashes

Current IOS software and won’t load past face recognition screen

Bundi drinker

2 years ago

Response from developer

Hello, thank you for this feedback. Are you able to confirm if you're still experiencing these issues?

Not Good.

One of the most unreliable apps I’ve ever used the expense matching is nonexisting. It seems every two weeks you have to re-login. Once in the app it needs a 4 digit pin but I’ve never had to use that again. I would not recommend this app to any company there are better options out there.

djp2024nic

2 years ago

Response from developer

Hello, thank you for reaching out and providing this feedback. Are you still experiencing this issue? If you are, can you please get in contact with your Travel Management Company directly to investigate if you use our app for travel? Or your Expense Account Manager if you use our app for Expenses. If required, they can initiate a Zendesk ticket for more in-depth investigation.

Doesn’t work

It’s doesn’t work. It’s forever spinning and cannot find flights.

Jhhggg

2 years ago

Response from developer

Thank you for reaching out and providing this feedback. We're sorry you've experiencing this inconvenience. Can you please get in contact with your Travel Management Company directly to investigate what's happened. If required, they can initiate a Zendesk ticket for a more in-depth investigation.

Review

Regularly seems to be impossible to log in to this app. The monthly requirement to change your password is diabolical, where it seems to rejects password changes just to make your life difficult.

Snepo1975