Crude and clumsy
Response from developer
We’re sorry for the frustrating experience! As a general guideline, if you haven’t already, please try updating to the latest version of the FCM Platform app. For any issues with reservations or your profile, our support team via the Platform’s Help Center would be happy to assist you.
Very poor
Navigation
Response from developer
Thank you for your feedback. We’re sorry to hear that the navigation and profile completion process was frustrating. We’d like to make sure you have the support you need, and we’re also interested in understanding which parts were difficult to identify. If you’re still experiencing issues with your profile update, our team would be happy to help. Please contact us through the FCM Platform Help Center so we can assist you directly and resolve this as quickly as possible.
Limited functionality
Response from developer
Thank you for your feedback. We’re sorry to hear about your experience. We’d like to better understand the issue you encountered while using the mobile app. Please contact us through the FCM Platform Help Center, so our team can look into this with you and provide assistance.
