Navigation
Response from developer
Thank you for your feedback. We’re sorry to hear that the navigation and profile completion process was frustrating. We’d like to make sure you have the support you need, and we’re also interested in understanding which parts were difficult to identify. If you’re still experiencing issues with your profile update, our team would be happy to help. Please contact us through the FCM Platform Help Center so we can assist you directly and resolve this as quickly as possible.
Easy to use
Crude and clumsy
Response from developer
We’re sorry for the frustrating experience! As a general guideline, if you haven’t already, please try updating to the latest version of the FCM Platform app. For any issues with reservations or your profile, our support team via the Platform’s Help Center would be happy to assist you.
Very poor
Navigation
Response from developer
Thank you for your feedback. We’re sorry to hear that the navigation and profile completion process was frustrating. We’d like to make sure you have the support you need, and we’re also interested in understanding which parts were difficult to identify. If you’re still experiencing issues with your profile update, our team would be happy to help. Please contact us through the FCM Platform Help Center so we can assist you directly and resolve this as quickly as possible.
Limited functionality
Response from developer
Thank you for your feedback. We’re sorry to hear about your experience. We’d like to better understand the issue you encountered while using the mobile app. Please contact us through the FCM Platform Help Center, so our team can look into this with you and provide assistance.
Very poor
Horrible
Sleek new interface
Extremely Disappointed
Response from developer
Hello, thank you for taking the time to share your feedback. We understand your frustration at seeing the update without the smoother booking experience you were hoping for. While there have been several improvements to the app overall, the booking process still uses our web tool within the app, and we apologize for any confusion or issues this may have caused. We’re actively working to improve this experience, and it’s a significant project that goes beyond the app itself. Your feedback helps us identify where the experience isn’t working as it should. If you’d like to share any additional details about what happened, you can reach our team through the Help Centre in the app. Thank you again for helping us improve the app.
Much improved!
US user
Update is a huge improvement (still needs tweaks)
Not even close to their competition
I miss Sam
Poor App
Still needs work even after update
Unstable and nearly useless
The app constantly logs you out. Worse, the login is painful and slow. That is if you can even login. More often than not it,
The app doesn’t recognize my email. No clue why but it doesn’t
Even when you get logged in. The app doesn’t give you too many details. Terrible booking tool. Really just overall bad
Exactly what I need
Horrible Experience Logging In
I only suffer through FCM’s services (is this even called a service if it’s so hard to use?) because I have to for work. But even then, I try accessing this app as little as possible because it is just too difficult for logging in. FCM app programmers— if the goal was to stop people from wanting to use your app, A+ on a job well done.
