International SOS Assistance

International SOS Assistance

by International SOS Assistance, Inc.

7K ratings
231 reviews
Free

Details

  • Released
  • Updated
  • September 30, 2011
  • July 2, 2026

Features

International SOS Assistance screenshot #1 for iPhone
International SOS Assistance screenshot #2 for iPhone
International SOS Assistance screenshot #3 for iPhone
International SOS Assistance screenshot #4 for iPhone
International SOS Assistance screenshot #5 for iPhone
International SOS Assistance screenshot #6 for iPhone
International SOS Assistance screenshot #7 for iPhone
International SOS Assistance screenshot #8 for iPhone
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About

This app provides travelers with essential resources for safety and preparedness, offering expert advice, medical and security support, and destination information. It helps users navigate trips confidently and stay protected, even in emergencies abroad.

Personalized pre-trip checklists
24/7 expert health and security support
Find a doctor globally
Crisis guidance and local alerts
Trip management and destination research
Mental health support for travelers
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What users say

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What's New in International SOS Assistance

18.13.1

July 2, 2026

All active alerts view is now available along with support for Japanese assistance chat.

User reviews

Location use concerns

The app has begun constantly pulling my exact location which is causing an unremovable blue GPS arrow to take over my iPhone’s Dynamic Island every time it does. Any time I leave the house or am moving around away from home, the blue arrow triggered by this app shows up in the Dynamic Island and renders it useless for anything else even if I force close the app. I cannot figure out how to shut this “feature” off. I am running the most recent version of the app as of this writing. I’m ready to delete the app if this isn’t fixed - it is incredibly annoying.

Additionally, I echo the issue others have mentioned with the app constantly logging out. This has been an issue for years and nothing has been done to fix it. It’s supposed to be usable in an emergency. It should stay logged in, or at the least, should work with Face ID so logins can occur quickly in times of crisis.
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Doesn’t update

When I open the app, it says I need to update. But when I try to update, the App Store does not show any updates available- it simply opens the app, which says it needs updating. Endless loop, never opening the app.

January2026 App Update Unuseable

Latest update forced to device does not load past the splash screen.

The app logs out when traveling

Should work offline. You must be able to access the information regardless of connectivity location, etc

Couldn’t even get set up to work

Every time I tried to set this app up, I got an error message when I tried to enter the code the app sent to my phone. I contacted the company, and they tried to fix it, but I got the same error message the next time I tried to complete setup. It’s a thumbs down for me.

Developer apps

User experience

🐞

Reported Bugs

4 issues

Crashes on launch or during use

Bug

Login failures and password reset issues

Bug

Syncing problems with travel itinerary

Bug

Incorrect or outdated location data

Bug

Requested Features

4 requests

Biometric login options

Feature

Ability to customize and manage travel itinerary

Feature

Improved location-based alerts and notifications

Feature

Offline functionality for remote areas

Feature

FAQ

What does the International SOS Assistance app do?

The app provides travelers with comprehensive resources for safety and preparedness. It offers personalized pre-trip checklists, trusted medical and security advice, vaccination information, and visa requirements. It also provides 24/7 expert support, crisis guidance, and the ability to find local doctors.

What are the key features of the app?

Key features include personalized pre-trip checklists, 24/7 expert health and security support, a global doctor locator, crisis guidance, destination research, and local alerts. The app also offers trip management, push notifications for emergencies, and multilingual support.

Is the International SOS Assistance app free to use?

The app is free to download and use for individuals who have an International SOS subscription. The description does not mention any in-app purchases or separate costs for using the app's core functionalities.

What kind of support does the app offer during emergencies?

In emergencies, the app connects users instantly with a team of health, security, and logistics professionals. It provides crisis guidance for various situations like natural disasters or political unrest, and sends location-based alerts during emergencies.

Who is the target audience for this app?

This app is designed for individuals who travel internationally. It is particularly useful for those who want to stay informed and prepared, requiring access to expert advice, medical and security support, and destination insights while abroad.