Amex GBT Mobile

Amex GBT Mobile

Your go-to business travel app

1.1K ratings
182 reviews
Free

Details

  • Released
  • Updated
  • February 25, 2016
  • August 11, 2026

Features

Amex GBT Mobile screenshot #1 for iPhone
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Amex GBT Mobile screenshot #6 for iPhone
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About

Manage all aspects of your business trips in real-time. Book flights, hotels, and cars, check in, and access trip details on the go. Get 24/7 support from travel counselors and receive instant updates for a seamless journey.

Real-time trip management
Book flights, hotels, cars, trains
Flight check-in
Share itineraries
24/7 chat assistance
Trip updates and notifications
Expense management
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What users say

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What's New in Amex GBT Mobile

5.42.1

August 11, 2026

We are always working to improve the performance of our app and your experience using it. Our latest release includes general bug fixes and some updates.

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User reviews

Shocking all

My employer forces me to use this lot and it’s probably the most unrealible app on my mobile, constant crashes error messages and blank screens that never seems to improve

Zero stars

Worst app ever, can’t do anything in it and online agents useless. Similar to their phone service, horrible experience and you’ll be stuck on hold for hours and their agents will hang up and not call back

App That Doesn’t Work

Doesn’t link with business travel bookings such as Concur and overall pretty useless customer service who just bounce you from one dept to another.

Wow, I still can’t access anything.

I’ve tried using the website and everything points to using the app. I now have no new information but have been denied access. Good job at creating the most stressful part of traveling: getting confirmation.

Useless clunky and time wasting

Amex should be proud of delivering one of the most unfriendly, diabolical, impossible to use or log into app ever crafted.
Forever dropping me out. Chat function brings frustration to an all time high. Keep up the good work Amex.

Developer apps

User experience

🐞

Reported Bugs

4 issues

App crashes on startup

Bug

Login credentials not working

Bug

Chat messages not updating

Bug

Trips not loading properly

Bug

Requested Features

4 requests

Add ability to book travel

Feature

Improve chat experience

Feature

Implement dark mode

Feature

Better sync with existing accounts

Feature

FAQ

What does the Amex GBT Mobile app do?

The Amex GBT Mobile app helps business travelers manage their trips in real-time. It allows users to book flights, hotels, cars, and trains, check in for flights, view and modify bookings, share itineraries, and receive instant travel updates. The app also provides 24/7 access to travel counselors for assistance and supports expense management.

What are the key features of the Amex GBT Mobile app?

Key features include real-time trip management, booking of flights, hotels, cars, and trains, flight check-in, itinerary sharing, 24/7 chat assistance with travel counselors, trip updates and notifications, and expense management capabilities. Users can also cancel or modify bookings directly from the app.

Is the Amex GBT Mobile app free to use?

The app itself is free to download and use for customers of American Express Global Business Travel (Amex GBT). The services provided through the app, such as booking and travel management, are part of the Amex GBT offering for businesses.

Who is the Amex GBT Mobile app intended for?

This app is specifically designed for individuals who are customers of American Express Global Business Travel (Amex GBT). It aims to simplify and streamline the business travel experience for these users.

How can I get support through the Amex GBT Mobile app?

You can easily manage your trip via Chat Assistance within the app. The app connects you directly with Amex GBT travel counselors via click-to-call or chat, available 24/7. This allows you to book, modify, or change existing trips, flights, and hotels, or get assistance with invoice inquiries.