myCWT vs FCM Platform
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
myCWT
This app allows business travelers to plan, book, and manage all aspects of their trips, including flights, hotels, and car rentals. It provides real-time alerts for changes, safety information, and direct chat support with travel counselors. It also offers features for travel arrangers to manage bookings and stay updated on disruptions.
- Book, modify, and cancel travel reservations
- Real-time trip notifications
- Carbon emission estimates for bookings
- Direct chat with travel counselors
- Sync itinerary with calendar
- Share itineraries with colleagues
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myCWT the mobile travel app for travelers and travel arrangers. Plan, book and manage your flight, hotel, car rental and train bookings all in one place. Get real-time alerts on updated flight changes, weather conditions, safety alerts and more. Automatically sync your travel itinerary into your calendar and your meetings into the app. Quickly and conveniently chat with a CWT travel counselor for all your travel-related needs. Use the myCWT app to: • Book, modify and cancel company-preferred hotels, flights, car rentals or train reservations • Quickly rebook past trips • View an estimate of your carbon emissions when booking to make the most sustainable choices • Check in directly from the app on over 250 airlines • Add loyalty program information to your travel profile to auto-populate into all reservations • Sync all elements of your travel itinerary into your calendar • Share your itinerary with colleagues or join a trip they’ve already booked • Obtain real-time trip notifications including cancellations, delays, gate assignment, baggage claim • Itinerary specific safety alerts, find destination-related health and well-being information and check-in during a major incident • 24/7 chat support with CWT’s messaging service Are you a travel arranger? Make your job easier by managing travel from the convenience of myCWT. Manage and book flights, hotels, car rentals and train reservations, stay updated with alerts on flight delays and other disruptions. Share trip details with travelers and get real-time notifications that will help you anticipate schedule and reservation changes. Please note: The myCWT app is available exclusively to business travelers whose companies use CWT as their preferred business travel management provider. ^Featured services may not be available in your country at this time. If you are interested in these services, please contact your company’s travel manager. App languages available include English, French, German, Italian, Simplified Chinese and Spanish. Comments? Please send us your feedback to our team at support.mobile@mycwt.com
FCM Platform
This app provides instant access to your travel itineraries, real-time alerts for gate changes and delays, and direct communication with your travel consultant. It also offers security alerts to keep you informed and safe during your business trips.
- Instant itinerary access
- Real-time travel alerts
- Direct consultant chat/phone
- Security notifications
- Manual trip adding
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Manage Your Trip with Ease - Instant Itinerary Access: View your travel plans anytime, anywhere, from any device. Booked through FCM Travel? Your trips sync automatically. Adding trips yourself? No problem—you can manually add and organize them. - Real-Time Travel Alerts: Get essential notifications like check-in reminders, gate updates, delays, and safety alerts to keep you informed every step of the way. - Stay Connected with Your Travel Consultant: Need support? Reach out via chat or phone to get in touch with a consultant whenever you need help. - Security Alerts: Stay safe with real-time security notifications, including local emergency contacts and provider support in critical situations. Note: This app is exclusively for FCM Travel customers.
Screenshots
Verdict
The clearest difference is review sentiment: myCWT at 71% against FCM Platform's 13%. myCWT also leads on rating (4.6 vs 1.6) and ratings volume (15K vs 10). FCM Platform's advantage is iOS requirement (15.1 vs 17.0). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
myCWT holds the better App Store score, 4.6 against 1.6. That said, the two scores are not equally well evidenced: myCWT has 15K ratings behind it against 10, so its average is the more settled of the two. Written reviews point the same way: 71% of myCWT's written reviews are positive against 13% of FCM Platform's.
myCWT ships an update every 3 weeks, FCM Platform every 5 weeks. Both last shipped on October 19, 2026.
| Parameter | myCWT | FCM Platform |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (15K ratings) — better | 1.6 (10 ratings) |
| Positive reviews | 71.5% of reviews — better | 12.7% of reviews |
| Number of ratings | 15K — better | 10 |
| Update frequency | Every 3 weeks — better | Every 5 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 17.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 87 MB | 70 MB |
| Age rating | 4+ | 17+ |
| Developer | CWT Global B.V. | FCM |
Customer experience
myCWT
FCM Platform
User reviews
myCWT
From 15K App Store ratingsWhat we love
- 🚀 Convenient all-in-one app
- 🚀 Keeps travel schedule organized
- 🚀 Provides real-time flight updates
- 🚀 Excellent travel app
- 🚀 Useful features like currency converter and tip calculator
Room to improve
- 🐛 Buggy and crashes frequently
- 🐛 Unreliable flight updates and notifications
- 🐛 Issues with booking and modifying trips
- 🐛 Slow and non-responsive at times
- 🐛 Lacks important features like ability to book flights
FCM Platform
From 10 App Store ratingsWhat we love
- 👍 Easy to use
- 👍 Integrates well with corporate travel
- 💡 Love the new AI functionality
- 👍 Sleek new interface
- 👍 Easy to find what I need on the go
Room to improve
- 🐛 App redirects to website
- 🐛 Navigation unclear
- 🐛 Crashes instantly
- 🐛 Cannot log in
- 🐛 Session time-out
Bugs and requests
myCWT
Reported bugs
5 issues- App crashes on launch
- Issues with credit card and profile information updates
- Incorrect flight and hotel booking details
- Calendar sync not working
- Dates getting changed during booking process
Requested features
6 requests- Ability to book flights and rental cars
- Customizable notification settings
- Improved hotel search and filtering options
- Calendar sync with Google Calendar
- Ability to delete cancelled trips
Show 1 moreShow fewer
- Display hotel phone numbers in profiles
FCM Platform
Reported bugs
184 issues- App redirects to website
- Navigation unclear on profile completion
- Crashes instantly
- Cannot log in
- Session time-out
Show 179 moreShow fewer
- No forwarding, no automatic entry of hotels, no logical defaults
- Not user friendly or responsive
- Limited functionality, cannot authorize as manager
- Display issues
- Nonresponsive scrolling when choosing hotels
- Opens into browser page
- Kicks you out and loads through default browser
- App constantly logs you out
- Login is painful and slow
- App doesn't recognize email
- Doesn't give too many details
- Horrible experience logging in
- Cumbersome and lengthy login process
- Anti-efficient login process
- Useless app
- Forced to enter username/password every time
- Nonsense app
- Single sign on and get logged out
- Website forces into app
- Won't remember login details
- Kicks you out for switching apps
- Have to retype email address
- Go through all 2FA
- Currently unusable
- Newest version is hopeless
- Barely usable
- Logs out every time
- Difficult to log back in
- Flights frequently not found
- The worst app in existence
- Painful to use
- No Face ID
- Will not stay logged in
- SSO is nonfunctional
- Have to use magic link every time
- Trying to book flight redirects to website
- Going to website suggests using app
- Viewing flights is painful
- Janky AF
- Digital assistant is annoying
- Always has times wrong
- 100% pointless
- Very poor quality app
- Feels like no real-world testing
- Keeps logging out
- Crashing
- Failed to login
- Company email address unidentified
- Cannot recognise valid email
- Not usable
- Terrible app
- Works less than a third of the time
- Often says unrecognized email
- Cannot login
- Buttons won't work
- Can only get so far
- Ending in frustration
- No reservations
- Only option is to call
- Lengthy hold time
- Expensive call
- Travel app that almost never works is useless
- Cannot log in
- Telling me email address is not registered
- No answer from agent
- Bug in the app
- Simply doesn't work
- Need to get support
- Hopeless app
- Need to keep typing email
- Does not even recognise email
- Doesn't Work
- Says you need recognized email
- Doesn't accept email address
- Needs work
- Email no longer recognized
- Painful process to log in
- Need a specific confirmation
- Frustrating not to be able to access
- After last update tells me email is not registered
- Can no longer log into the app
- Could log on last week, now I can't
- Waste of space
- Won't recognise my email
- Annoying
- Can't log in to latest update
- App refuses to recognise email
- Not user friendly
- Slow and hard to use
- Not good
- Need to input email and password every single time
- Always requires login details
- Forces a sign-out every time
- Good when it works, doesn't open when you need it
- Extremely glitchy
- Decides you need to login
- Password incorrect
- Very frustrating
- Keeping having to log in
- Updates introduced more shortcomings
- Useless
- Unusable
- Select a hotel property, whole thing freezes
- Have to start over
- Easier to book through hotel apps
- Cannot use a tool that doesn't work
- Written by somebody who never uses it
- Constantly starts with update screen
- Cannot open without internet
- No way to look at next flights or hotel
- Does not work
- Does not keep me logged in
- Redirects to a webpage
- Cannot use any functions in the app
- Authentic authentic authentic
- Forced to enter username/password every time
- Pushing travel emails to trip-case
- Takes you to their website - that's it
- Logs you in there
- Log in failure
- Poor business choice
- iPad app is garbage
- Doesn't work
- Webpage poorly designed
- Issues with accounts
- Finding available hotels
- Getting support
- Hard pass
- Not even useable as a first draft
- App Support doesn't exist
- Technical support doesn't support the app
- App support link takes you to same people
- Issue still exists
- Great source of outdated info
- Almost no information from AI about upcoming trips
- Just past ones
- App doesn't sync
- Have to manually add trips
- Not use the app
- Deleted it
- Reported to FCM months ago
- Nothing they can do
- SSO doesn't work
- Sends me to a browser for login
- Never goes back to the app
- Don't have a PW for the app/FCM other than SSO
- Can't use the app
- App isn't working
- Won't let you book a flight
- Automatically takes you to a web page
- Opens app back to same option
- Over and over again
- FMC is very poorly done
- Slow, confusing, low quality
- Clutters up the screen
- Cannot register no matter what
- Cannot access the app
- Password registration does not work
- Cannot achieve access
- App is a joke
- Just a web page launcher
- Amateurs
- Developers are a joke
- Want to go back to Egencia/Expedia
- White background app launches
- Click 'book', launches mobile browser
- Basically a shortcut
- Couldn't cope with finding hotels
- Weird overlay with blank buffering placeholders
- Sorrrentos spinners
- Browser locked up
- Lose patience
- Force close chrome mobile
- Quit your jobs
- Out of your league
- The worse travel platform app I have ever used
- Doesn't retain login credentials
- Doesn't support touchID/faceID
- Flight itinerary doesn't come with important info
Requested features
7 requests- Copy Concur's list display and scrolling
- Allow password creation and Face ID sign-in
- Implement Face ID login
- Implement Single Sign-On (SSO) that works
- Improve app's ability to retain login credentials
Show 2 moreShow fewer
- Add support for Touch ID/Face ID
- Include important flight itinerary info like booking reference and cost
In-app purchases
myCWT
No in-app purchases
FCM Platform
No in-app purchases
Questions
Is myCWT free?
Is FCM Platform free?
Which has better reviews, myCWT or FCM Platform?
Do myCWT or FCM Platform have ads?
Which is updated more often, myCWT or FCM Platform?
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