Comparison

myCWT vs Amex GBT Mobile

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

myCWT

This app allows business travelers to plan, book, and manage all aspects of their trips, including flights, hotels, and car rentals. It provides real-time alerts for changes, safety information, and direct chat support with travel counselors. It also offers features for travel arrangers to manage bookings and stay updated on disruptions.

Highlights
  • Book, modify, and cancel travel reservations
  • Real-time trip notifications
  • Carbon emission estimates for bookings
  • Direct chat with travel counselors
  • Sync itinerary with calendar
  • Share itineraries with colleagues
Features
Read full description

myCWT the mobile travel app for travelers and travel arrangers. Plan, book and manage your flight, hotel, car rental and train bookings all in one place. Get real-time alerts on updated flight changes, weather conditions, safety alerts and more. Automatically sync your travel itinerary into your calendar and your meetings into the app. Quickly and conveniently chat with a CWT travel counselor for all your travel-related needs. Use the myCWT app to: • Book, modify and cancel company-preferred hotels, flights, car rentals or train reservations • Quickly rebook past trips • View an estimate of your carbon emissions when booking to make the most sustainable choices • Check in directly from the app on over 250 airlines • Add loyalty program information to your travel profile to auto-populate into all reservations • Sync all elements of your travel itinerary into your calendar • Share your itinerary with colleagues or join a trip they’ve already booked • Obtain real-time trip notifications including cancellations, delays, gate assignment, baggage claim • Itinerary specific safety alerts, find destination-related health and well-being information and check-in during a major incident • 24/7 chat support with CWT’s messaging service Are you a travel arranger? Make your job easier by managing travel from the convenience of myCWT. Manage and book flights, hotels, car rentals and train reservations, stay updated with alerts on flight delays and other disruptions. Share trip details with travelers and get real-time notifications that will help you anticipate schedule and reservation changes. Please note: The myCWT app is available exclusively to business travelers whose companies use CWT as their preferred business travel management provider. ^Featured services may not be available in your country at this time. If you are interested in these services, please contact your company’s travel manager. App languages available include English, French, German, Italian, Simplified Chinese and Spanish. Comments? Please send us your feedback to our team at support.mobile@mycwt.com

About

Amex GBT Mobile

Manage all aspects of your business trips in real-time. Book flights, hotels, and cars, check in, and access trip details on the go. Get 24/7 support from travel counselors and receive instant updates for a seamless journey.

Highlights
  • Real-time trip management
  • Book flights, hotels, cars, trains
  • Flight check-in
  • Share itineraries
  • 24/7 chat assistance
  • Trip updates and notifications
  • Expense management
Features
Read full description

Real-time business travel management Welcome to Amex GBT Mobile: the app that helps travelers manage the complexities of today’s business travel by providing real-time trip management on the go. With last minute travel changes and disruptions, you need an easy and efficient way to manage every aspect of your journey. The Amex GBT Mobile app gives you the ability to check into flights, share your itinerary, book transportation and accommodations, and get support when you need it most – all in one place. Here’s how the Amex GBT Mobile app takes the stress out of travel by supporting you every step of the way: Manage bookings directly from your mobile device. • Book flights, hotels, cars and trains, and check in for your flight right from the app. • View your hotel reservations, car rental details, arrival/departure times, gate location, carbon emissions and more while on the go. Access your travel details in one place. • Quick access to previous and upcoming trip information. • Cancel or modify bookings at the click of a button. • Add trip details to any calendar and share itineraries. Easily manage your trip via Chat Assistance. • The Amex GBT Mobile app is the only business travel app that puts travelers directly in touch with Amex GBT travel counselors via click-to-call or chat – 24/7. • Book, modify, or change existing trips, flights, and hotels or get assistance with invoice inquiries. Never miss a beat, with trip updates and instant messages. • Receive important travel updates and notifications in real-time. • Stay safe while on the road with Expert Care™ and Proactive Traveler Care™ – solutions that work in tandem with the Amex GBT Mobile app by providing even more support to travelers during times of disruption. Expense and approve from anywhere. • Manage your expense approvals wherever you are. • Submit expenses as you travel. Download and try the Amex GBT Mobile app before your next trip! Note: this app is for customers of American Express Global Business Travel (Amex GBT). Not using Amex GBT’s suite of solutions? Please have your leadership contact us to discover ways to enhance your travel program so you can take your business to the next level. Contact us: To access a list of frequently asked questions, please click here: https://www.amexglobalbusinesstravel.com/faq/

Screenshots

myCWT4 screens
Amex GBT Mobile4 screens

Verdict

The call

The clearest difference is review sentiment: myCWT at 71% against Amex GBT Mobile's 20%. myCWT also leads on rating (4.6 vs 4.1) and ratings volume (15K vs 1.1K). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

myCWT holds the better App Store score, 4.6 against 4.1. That said, the two scores are not equally well evidenced: myCWT has 15K ratings behind it against 1.1K, so its average is the more settled of the two. Written reviews point the same way: 71% of myCWT's written reviews are positive against 20% of Amex GBT Mobile's.

UpkeepUpdate frequency

myCWT ships an update every 3 weeks, Amex GBT Mobile monthly. The most recent releases landed on October 28, 2026 and November 1, 2026 respectively.

Scorecard3 real differences · 7 level
myCWT versus Amex GBT Mobile: the parameters behind the verdict, then further details
ParametermyCWTAmex GBT Mobile
PriceFreeFree
Rating4.6 (15K ratings) — better4.1 (1.1K ratings)
Positive reviews71.5% of reviews — better20.0% of reviews
Number of ratings15K — better1.1K
Update frequencyEvery 3 weeks — betterMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad — betteriPhone
Requires iOS17.017.0
Further details — not scored
Size87 MB85 MB
Age rating4+4+
DeveloperCWT Global B.V.GBT US LLC

Customer experience

myCWT

All ratings14,505 ratings
Positive91.2%
Neutral4.2%
Negative4.6%
Written reviews1,072 reviews
Positive71.5%
Neutral6.1%
Negative22.5%

Amex GBT Mobile

All ratings1,110 ratings
Positive76.3%
Neutral4.8%
Negative18.9%
Written reviews190 reviews
Positive20.0%
Neutral6.8%
Negative73.2%

User reviews

myCWT

From 15K App Store ratings

What we love

  • 🚀 Convenient all-in-one app
  • 🚀 Keeps travel schedule organized
  • 🚀 Provides real-time flight updates
  • 🚀 Excellent travel app
  • 🚀 Useful features like currency converter and tip calculator

Room to improve

  • 🐛 Buggy and crashes frequently
  • 🐛 Unreliable flight updates and notifications
  • 🐛 Issues with booking and modifying trips
  • 🐛 Slow and non-responsive at times
  • 🐛 Lacks important features like ability to book flights

Amex GBT Mobile

From 1.1K App Store ratings

What we love

  • 🚀 Prompt response
  • 💡 Efficient chat support
  • 🚀 Helpful notifications
  • 👍 Organized travel details
  • 👍 Useful mapping feature

Room to improve

  • 🐛 Login issues
  • 🐛 Chat functionality problems
  • 🐛 Unstable app
  • 👎 Lack of booking capabilities
  • 👎 Unhelpful customer service

Bugs and requests

myCWT

Reported bugs

5 issues
  • App crashes on launch
  • Issues with credit card and profile information updates
  • Incorrect flight and hotel booking details
  • Calendar sync not working
  • Dates getting changed during booking process

Requested features

6 requests
  • Ability to book flights and rental cars
  • Customizable notification settings
  • Improved hotel search and filtering options
  • Calendar sync with Google Calendar
  • Ability to delete cancelled trips
Show 1 more
  • Display hotel phone numbers in profiles

Amex GBT Mobile

Reported bugs

4 issues
  • App crashes on startup
  • Login credentials not working
  • Chat messages not updating
  • Trips not loading properly

Requested features

4 requests
  • Add ability to book travel
  • Improve chat experience
  • Implement dark mode
  • Better sync with existing accounts

In-app purchases

None

myCWT

No in-app purchases

None

Amex GBT Mobile

No in-app purchases

Questions

Is myCWT free?
myCWT is free to download, with no in-app purchases.
Is Amex GBT Mobile free?
Amex GBT Mobile is free to download, with no in-app purchases.
Which has better reviews, myCWT or Amex GBT Mobile?
myCWT is rated higher. myCWT averages 4.6 out of 5 from 15K ratings, while Amex GBT Mobile averages 4.1 from 1.1K ratings.
Do myCWT or Amex GBT Mobile have ads?
Neither myCWT nor Amex GBT Mobile shows ads.
Which is updated more often, myCWT or Amex GBT Mobile?
myCWT ships an update every 3 weeks, and Amex GBT Mobile monthly. Most recently, myCWT was updated on October 28, 2026 and Amex GBT Mobile on November 1, 2026.

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