Zenzap User Reviews

Customer Experience

Positive experience64.3% of reviews
Neutral0.0% of reviews
Negative experience35.7% of reviews

~ Based on 28 written reviews from the US App Store.

Is Zenzap Safe?

Zenzap: Professional Work Chat appears safe based on user ratings. AppsHunter Safety Score for Zenzap is 95/100.

This assessment is based on 679 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.0% of ratings point to a safe experience
2.9% of ratings suggest some concerns
1.0% of ratings point to a risky experience

~ Based on 679 App Store ratings for Zenzap.

Is Zenzap Legit?

Zenzap: Professional Work Chat appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Zenzap is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Jorge

Perro

Customer service is amazing

Since having the app for work base uses, there was one bug but after contacting Shelly at ZenZap! Things got sorted very quickly and it’s not often like that you get great customer service! Thank you!

Crashing

I like the actual functionality so it’s kind of a shame that it crashes every five seconds. I literally cannot access the app at all half the time. I was tempted to give it one star to really highlight this issue but I feel bad considering the software is nice otherwise. PLEASE fix this.

Israeli owned

While Isreal commits genocide in Palestine and bombs Lebanon it might be worth boycotting Israeli companies.

Works well when not crashing

I really like the app when it is not crashing. Unfortunately, after using it for 2 days just fine, my app crashes within 10-15 seconds so I cannot use it anymore. I hope this bug is patched in the next update.

Ideot

Useless

Lock you out

WiFi only

Loveeee!

Love that it’s free and love how you can make roles and different chats with each

Just another data trawler

After about six months of use, suddenly demanded my phone number and wouldn’t give me access to my chats unless I did. Seems like yet another data trawl. Its user interface was hardly intuitive to use or easy on the eye. So I just deleted and went back to WhatsApp.

Excellent

I was pleasantly surprised by the app. I implemented it in my company, and everyone is enjoying using it! I’m eagerly looking forward to the Jobber integration.

Desktop App is the WORST

It will not open, just keeps freezing and crashing! And to use the program on Desktop it lags and take forever for you to see messages that were sent to you. The phone app is fine though, but need better desktop capabilities.

Response from developer

Desktop performance is an important focus for us, and we’ve released multiple updates to improve speed, stability, and syncing on macOS. We recommend updating to the latest version, and our support team can help investigate device-specific issues if this persists.

Great replacement for WhatsApp

If you’re looking to replace WhatsApp for internal chat with more control, then this is the app for you!!
But I do have a wish list of things this app would do!!
- Video Meetings (like Google meets/teams)

Response from developer

Thank you for the kind words! We’re glad to hear you’re enjoying the app. You’ll be happy to know the feature you mentioned is already available in Zenzap. You can start a video meeting via Google Meet, Teams, or Zoom right from Zenzap chats, just tap the call icon in the top-right corner of a conversation.

Easy to Use

Super User Friendly - You dont need a 1 hour tutorial to understand the app and Keep everything orgonaized for You, Your Company and Team

Response from developer

Thanks for sharing! Ease of use and clear organization are exactly what Zenzap is designed for. We’re thrilled you’re enjoying the clean UI and simple setup.

G. Mánager

Great app!

Response from developer

Thank you!

Perfect messaging app for work

Zenzap rescued my workday from drowning in endless emails and WhatsApp threads. On top of that, it runs seamlessly. None of the clunky lags or awkward sync issues I’ve run into with other apps.

Response from developer

Thanks for your feedback. We are glad to hear that having all work communication in one place saves your work day!

Rubbish

Rubbish app. Doesn’t work at all. Literally useless. 🇵🇸

It’s ok….

App is ok, like the idea but app needs work as messages don’t always get delivered when sent. Sometimes only get the messages couple of hours later than when someone sends them. This is not great when it could be something work related that’s urgent. For this reason all my staff in both businesses want to move back to WhatsApp. Get this fixed and rating will be 5 stars and staff will be happy.
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Response from developer

Thank you for sharing your feedback. We agree that fast, reliable delivery is essential. We have rolled out multiple updates focused on performance and delivery. We ask that you give us another try we’re confident the improvements will make a real difference.

hello?

it won’t let me in the app!! it keeps saying it’s upgrading my app for a faster experience and to leave the app open. well I don’t have all this time to sit and wait!! 🥰

Response from developer

Thanks for letting us know. This screen appears when we're optimizing the app for a smoother experience.

Decent but not perfect yet.

Have recently moved to Zenzap and generally seems fine. However the biggest issue that is not helpful is not being able to search within individual group chats, only search the app as a whole.
My company has numerous group chats so this is not great when trying to find information from a specific group.
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Response from developer

We are glad to say that search within individual group chats is now available on Zenzap, making it even easier to find exactly what you need.

Useful app

Whatsap but better

Response from developer

Thanks for the great feedback! We’re glad the app is delivering a better work-focused messaging experience.