Zepp Baseball & Softball User Reviews

Customer Experience

Positive experience60.5% of reviews
Neutral10.5% of reviews
Negative experience29.1% of reviews

~ Based on 86 written reviews from the US App Store.

What users say

Is Zepp Baseball & Softball Safe?

Zepp Baseball & Softball appears mostly safe based on user ratings. AppsHunter Safety Score for Zepp Baseball & Softball is 81/100.

This assessment is based on 170 user ratings, with an App Store average of 4.1/5.

Safety Analysis

75.3% of ratings point to a safe experience
7.6% of ratings suggest some concerns
17.1% of ratings point to a risky experience

~ Based on 170 App Store ratings for Zepp Baseball & Softball.

Is Zepp Baseball & Softball Legit?

Zepp Baseball & Softball is no longer available in the App Store. AppsHunter Legitimacy Score for Zepp Baseball & Softball is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Product discontinued

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Useless

App no longer functions. If you end up logged out, you now own a useless sensor.

Bad app

Wouldnโ€™t even let me sign up it said that there was no WiFi when I was definitely connected to the WiFi. Do not recommend.

Product discontinued

Zepp lost a copyright lawsuit by Blast Motion and was forced to stop everything with their swing analyzers. If you bought one, youโ€™ll have limited capabilities, but donโ€™t log out. The server that hosts the system no longer does so you canโ€™t log in. If you stay in, you canโ€™t change anything about the hitter or add new ones. You can only see current swing data for existing players. Log out and the expensive sensor becomes totally useless. It wonโ€™t work with the blast app either.
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Couldnโ€™t even get in!

I went to sign up for the app and it kept on telling me that my network was unstable. I had 4 bars and my wifi was all the way up. I tried at another house and it told me the same thing!

Canโ€™t use the app

I canโ€™t even use the app was logged in but wouldnโ€™t work and threw error codes so I deleted it and redownloaded it and now I canโ€™t log in it needs to be fixed.

Bad

I havenโ€™t been on the app for a while. But when I tried to get on non of my passwords worked and when I tried to make another account with other emails it still didnโ€™t work

Fix the Bug

Was a great app and even without updates it was usable until a couple days ago. Now it wonโ€™t connect to the sensor at all and wonโ€™t allow me to create or update players or info. Please fix whatever error is causing the complete failure of the system!

Canโ€™t login

Canโ€™t login/sign upshows domain error. Did they shut down the service?

Do not download

You will not be able to login or sign up. It appears that has completely discontinued support for the app, but has not taken it down from the App Store.

Great

Really cool features for players trying to play at a high level!

audio stop

super good app, the only problem i have is the video stops playing audio like 10 seconds before the video ends.

Was five starsโ€ฆ

At least until they switched to being a smart watch Company. Then they ended support (The developer website link on this page takes you to the smart watch page) and the page for the tracker (ZEPP Labs) no longer has a portal where you could look at the stats from there. I would love to be able to just download all my data as a Excel file so I can analyze it.
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Not bad, but no sound

On my phone if I play any video, no sound will come out of my speakers, and it sticks that it is that way because it has been helping my brother a lot

Everything is good but updates for new bats

Everything is awesome about the app but it would help if there was an update of the new bats so I can have the right bat for the bat profile

Sound

I enjoy softball and play. I was looking for a app or website for more information for off season. I tapped in many categories and the sound seemed to not work. I powered off my phone multiple times and restarted the whole app. Is anyone else getting this issue?

Crappy

The app itself is a good idea but it doesnโ€™t work well with my IPhone XR. It worked just fine on my old iPhone 8 Plus.

Videos stop playing

The videos start and then the app will crash randomly. I contacted support and they told me to restart my iPad. It worked for a little while and then repeated the same problem.

The videos will start and freeze or the videos will start and the entire app will shutdown.

I would give it a lower rating but the product works great itโ€™s just a bad app. Product is 5 stars.
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Video tutorials will not play.

The app sounds good, from what I have heard. I downloaded the app on my iPhone to help my son in youth baseball. I would like to purchase the sensor for his bat as well. But None of the video tutorials will play. If I can solve this problem, I will purchase the sensor.

Good but...

Needs updates. Customer service is spotty. Works good when you figure out the app. Would be better if app was more user friendly.