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ZEREMA User Reviews

ZEREMA
ZEREMA
MAETEL CO., LTD.
🌟 Lifestyle
💪 Health & Fitness

Is ZEREMA Safe?

Not enough ratings yet to assess ZEREMA.

Is ZEREMA Legit?

ZEREMA is no longer available in the App Store. AppsHunter Legitimacy Score for ZEREMA is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Most RecentHighest RatedLowest Rated

Overheats my phone

App makes my phone heat up when sleep mode is activated. Will damage it in the long run so not worth it.
DerouhgtyuDerouhgtyu

Stopped working

Pillow was decent. Had some pretty good sleep with it. And then the app decided to crap out on me. I wish there was good support associated with it.
gongju9802gongju9802

Horrible!!!

I got my pillow and was so excited to use it!!! After downloading de app and plugging the pillow is time to set it!!! Bluetooth connected and then.... frozen. I can’t get to next page and I’m frozen on “Next 3/4”. What can I do??? Please need help!!!
Mirony62Mirony62

App doesn’t work unable to enter password

I have an iPhone and still unable to enter a password I have emailed the company no reply... very concerned...
abxieibebdbhelpabxieibebdbhelp

Dead on arrival!!

Received the pillow, Couldn’t find the app on the Apple App Store, sent an email to ZEREMA. Received a reply and a link to the app. Downloaded the app, verified the email address and password. Couldn’t connect. I’ve never received a product as useless out of the box as this one.

Contacting support gets a one day apologetic response, but doesn’t solve the problem.

Can’t control anything on the pillow. Useless!!

Update after week.
Finally able to connect pillow. After three nights no sleep data except total sleep rime fir one night. The most consistent thing it does is drain the iPhone battery completely by morning even when phone is being charged magnetically. With Beddit that never happened. This is a complete waste of money with less than useless software.
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Ripped off by appRipped off by app

Response from developer

Hi, we would like to apologize for any inconvenience while using ZEREMA. We are continuously looking into the battery issue and sleep data on iPhone. Please understand that it takes time due to the limited resources.

Frustrated customer

I got the pillow today and was so excited to use it and come to find out the app doesn’t work, “failed to connect to servers”. Tried deleting the app and reinstalling it. That didn’t work. Setting here frustrated that I can’t use my pillow, and wondering why the app wasn’t tested to make sure that it worked before they shipped the pillow. Come on people! That’s the first thing that should work. Especially when the pillow runs off the app. Please help or fix thank you.
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BloodWork5224BloodWork5224

Response from developer

Hi BloodWork5224, we apologize for the inconvenience. We totally agree with what you pointed out. We have fixed and updated the app. We will continue to improve the app's performance. Please understand that it takes time due to the limited resources.

App doesn’t work.

App doesn’t work.
jackinsfojackinsfo

Response from developer

Hi jackinsfo, we are sorry for the inconvenience. We have fixed and updated the app. We are going to improve the app's performance continuously. Please understand that it takes time due to the limited resources.

App doesn’t work

Create Account button does not work
leehmartinleehmartin

Response from developer

Hi leehmartin, we are sorry for the inconvenience. We have fixed and updated the app. We are going to improve the app's performance continuously. Please understand that it takes time due to the limited resources.

Unable to even set up

I received the pillow and was so very excited to get everything set up. However I can’t even get the app to work. I have downloaded it and everything was working fine until I had to create an account. My email address verifies as can be used, the passwords match and are green, I’ve checked the two boxes and the bottom and select create account. Nothing happens past a box popping up that says error in English followed with what appears to be an entire sentence in Korean. Since I don’t read or speak Korean, I have no idea what the error may be. I have tried unsuccessfully many times to no avail. I have selected app support and it takes me to their web page where you can contact them. I have done so only to receive an email with a “thanks for your interest” and a link back to the same website. I already have the pillow, I just need help with the app; but there appears to be no help to be found. One would think after how much money was spent on this pillow that there would be some sort of technical assistance. Without the app working, the pillow is useless. I hope that this issue is fixed and soon as I would love to be able to use the pillow for the purpose in which it was purchased.
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Lauren54bLauren54b

Response from developer

Hi Lauren54b, we are sorry for any inconvenience. Based on your review, we have fixed and updated the app. Now 1) You are able to create an account. 2) The language is unified into English. 3) If you leave a message on the website, it goes directly to our customer service email account (cs@maetel.kr). 4) We try to answer all of the questions within a day. We are going to improve the app's performance continuously. Please understand that it takes time due to the limited resources.