New version terrible
The updated app is a nightmare. A doom loop of select payment with a pop up screen that does not extend to the options below and does not accept the payment even when it was there. What happened to supporting Apple Pay which has gone from the older version.
Superb
I was a little sceptical after reading some reviews, I needed to use this app for the particular car park I was going to so gave it a shot. Have to say it worked like a dream! Seamless connection, easy to check on charge status and how much the cost is. Don’t normally write review on apps but felt some of the negative ones were a little harsh. Very happy customer!
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Diabolical
Congratulations. You’ve taken a really easy to use, modern looking app and not only made it practically unusable, it looks like it was made 10 years ago. Utter fail.
Re-register why?
Having used the Zest app for some time I discovered I had to reinstall a new version and completely reregister from scratch with setting up account verifying via email and re-inputting payment details etc. what a waste of time, we only have zest public chargers in our city and so are a captive population, the prices are extortionate and then this inconvenience on top. Arrogance from the organisation that their customers time and effort can be taken for granted and wasted at will.
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Receipt
Since upgrading to the new version the receipt lacks all sorts of details. Bring back the old version of the receipt where it shows who was the customer, where you parked , etc etc. also bring back pin favourite charging bay. Your old version by far was much better then new version.
