This app unifies customer communications, bookings, payments, and marketing automations into a single dashboard. It helps businesses manage multiple channels like SMS and social media, automate tasks with AI, and keep teams in sync for faster customer service and lead capture.
6.43
July 14, 2026
iPad user interface & experience improvements
$249.99
Zidy Base
Zidy Base (TBD)
Zidy is a unified communications hub designed for businesses. It consolidates real-time conversations from SMS, social media, and internal team chats, alongside booking management, payment processing, and marketing automation tools, all on a single screen.
Key features include a unified inbox for multiple communication channels, AI assistance for chatbots and voice interactions, in-app voice calls, customer self-scheduling with reminders, one-tap review requests, payment and invoice management, and marketing automation tools.
Customers can self-schedule appointments through the app, and Zidy sends automatic confirmations and reminders to minimize no-shows. Businesses can also send secure payment links directly within chats and track payment statuses in real-time.
Yes, Zidy offers an offline mode. Users can draft messages, queue updates, and review customer histories even without an internet signal. The app syncs all queued information automatically once a connection is re-established.
Zidy enables businesses to build targeted SMS campaigns and set up rule-based automation sequences. These automations can be used to re-engage customers, request reviews, or nurture leads, helping to improve customer retention and acquisition.
