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Zidy

Zidy

Messaging, Bookings, Marketing

240 ratings
31 reviews
💼 Business
📊 Productivity
Free
In-App Purchases

Details

Released
February 2, 2023
Updated
August 9, 2026

Features

Developer

Zidy
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Zidy screenshot #1 for iPhone
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iphone
ipad
🧾$249.99
In-App Purchase↘︎
📌Ready
Reviews summary↘︎
⭐31
Reviews↘︎
🔄4+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦~ in 1 week
Updates frequency↘︎
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About

This app unifies customer communications, bookings, payments, and marketing automations into a single dashboard. It helps businesses manage multiple channels like SMS and social media, automate tasks with AI, and keep teams in sync for faster customer service and lead capture.

✓Unified Inbox for SMS, social media, and team chat
✓AI chatbot and voice AI for lead qualification and support
✓In-app voice calls with logging
✓Customer self-scheduling and automated reminders
✓One-tap review requests and replies
✓Secure payment links and invoice tracking
✓SMS marketing campaigns and automation sequences
Show original description

What users say about Zidy

Reviews of Zidy are mostly positive: the Business app is rated 4.8/5 from 240 App Store ratings. What users like most: great platform for business, efficient customer engagement. Top complaints: inconsistent and inconvenient, app freezes often. Summarized from real user reviews.

Positive things

  • 👍Great platform for business
  • 🚀Efficient customer engagement
  • 💡Useful for growing business
  • 👍Excellent customer service
  • 👍Thorough tutorials
  • 👍Easy to use
  • 👍Professional and attentive
  • 👍Good for client engagement
  • 👍Great onboarding process
  • 👍Good plugin for site
  • 👍Reasonable price
  • 👍Great for connecting
  • 👍Helps get reviews
  • 👍Saves time and effort
  • 👍AI capabilities
  • 👍Schedules appointments
  • 👍Organizes clients
  • 👍Sends SMS campaigns
  • 👍Improves customer experience
  • 👍Boosts online ratings
  • 👍Increases visibility
  • 👍Great for small businesses
  • 👍Easy to get Google reviews
  • 👍Makes life easier

Negative things

  • 🐛Inconsistent and inconvenient
  • 🐛App freezes often
  • 🐛Messages not opening
  • 🐛Undercooked UI
  • 🐛Minor hiccups
  • 🐛Needs refreshing
  • 🐛Glitchy
  • 🐛Bugs and glitches
  • 🐛Features don't work
  • 🐛Spotty connection
  • 🐛Slow messaging system
  • 🐛No quality of life features
  • 🐛Down times
  • 🐛Pricey
See all reviews

What's New in Zidy

6.50

August 9, 2026

• Swipe left on a conversation to mark it as read/unread or set it as opened/closed • Conversation status updates • User interface & experience improvements

More
1

Subscriptions & In-App Purchases

$249.99

Zidy Base

Zidy Base (TBD)

User reviews

Most RecentHighest RatedLowest Rated

Great!

Excited to use this at the Shop!
LLmo1985

Great service

Super thorough tutorials. Great platform
CCxPx11

sooo happy

great communication Rodney He is da mannn
Qqtn123

Useful for businesses

Love using it and so useful for a starting business. Looks very good as well.
JJjj20141

Great product

We switched to Zidy from another platform and have been satisfied with it so far. The customer service is excellent. They get other department members involved and fix the issues immediately for us.
NNixon555
See 26 more reviews

User experience

🐞

Reported Bugs

8 issues

App freezes

Bug

Cannot open messages

Bug

Inconsistent performance

Bug

Glitchy functionality

Bug

Features not working as advertised

Bug

Spotty connection

Bug

Slow messaging

Bug

App downtime

Bug
✨

Requested Features

6 requests

Address bugs and glitches

Feature

Improve feature reliability

Feature

Enhance UI/UX

Feature

Improve connection stability

Feature

Speed up messaging system

Feature

Add quality of life features

Feature

FAQ

What does Zidy do?

Zidy is a unified communications hub designed for businesses. It consolidates real-time conversations from SMS, social media, and internal team chats, alongside booking management, payment processing, and marketing automation tools, all on a single screen.

What are the key features of Zidy?

Key features include a unified inbox for multiple communication channels, AI assistance for chatbots and voice interactions, in-app voice calls, customer self-scheduling with reminders, one-tap review requests, payment and invoice management, and marketing automation tools.

How does Zidy handle customer bookings and payments?

Customers can self-schedule appointments through the app, and Zidy sends automatic confirmations and reminders to minimize no-shows. Businesses can also send secure payment links directly within chats and track payment statuses in real-time.

Can Zidy be used offline?

Yes, Zidy offers an offline mode. Users can draft messages, queue updates, and review customer histories even without an internet signal. The app syncs all queued information automatically once a connection is re-established.

What kind of marketing features does Zidy offer?

Zidy enables businesses to build targeted SMS campaigns and set up rule-based automation sequences. These automations can be used to re-engage customers, request reviews, or nurture leads, helping to improve customer retention and acquisition.