Zilch User Reviews

Customer Experience

Positive experience67.6% of reviews
Neutral2.9% of reviews
Negative experience29.5% of reviews

~ Based on 475 written reviews from the US App Store.

What users say

Is Zilch Safe?

Zilch: Smart Credit appears safe based on user ratings. AppsHunter Safety Score for Zilch is 98/100.

This assessment is based on 21,480 user ratings, with an App Store average of 4.9/5.

Safety Analysis

40.5% of ratings point to a safe experience
9.3% of ratings suggest some concerns
50.2% of ratings point to a risky experience

~ Based on 247 App Store ratings for Zilch.

Is Zilch Legit?

Zilch: Smart Credit appears to be a legitimate app. AppsHunter Legitimacy Score for Zilch is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Brilliant

Great stuff

Review

Brilliant

Shopping

Great to use for shopping anywhere

New customer

New customer however app seems great

Keil

Be lost without this

Great credit thanks

Great organisation and good customer service

Zilch much less attractive compared with other options

The way the available credit works is quite different from other Buy Now, Pay Later services such as Clearpay. When you make an instalment payment, the amount you have repaid does not immediately return to your available credit.

Instead, your credit remains tied up until the entire purchase has been fully repaid. So, even though you are making regular payments, the money you have already paid is essentially sitting there without becoming available for you to use again.

Personally, I find this quite restrictive and I wish this had been made clearer before I started using Zilch. I think customers should be aware of how this works before opening an account, especially if they are used to services where their spending availability increases as they make repayments.

For me, this makes Zilch much less attractive compared with other options, and I hope they reconsider this system in the future.
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Response from developer

Oh no! That’s not good. Send us a message on Facebook or Instagram and we’ll look into this for you.

I love zilch

Zilch is brilliant, so easy to use and very flexible on payments that suits me well.

Disputes/charge back team are rubbish stay away

Stay away from zilch they keep
Closing my dispute and ignoring my live chats for months speak to agents who don’t understand english! Over 400 pounds in a dispute and zilch just ignore and ignore and everyone who picks up can’t see anything you’ve spoke to the previous agent I’d stay away rubbish!

Credit card

Great card and useful tips

New layout is terrible

I’ve been using Zilch for sometime now. The new layout is terrible once inside the app. You used to be able to easily view what was due when. In what day and not by date. You can no longer see the days they are due and now only by date…… It is in list form now by date as opposed to the opposite. Much harder to use and control payments or forward paying. Do not like the new update or layout. It’s terrible. No longer user friendly in my opinion. Much harder to see what is due by day. Which in my opinion was far better…. Sorry zilch. You’ve lost my vote!
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Good

Easy payments

John

Excellent

Perfect

Perfect app

Zilch

Works for me and never had any issues, good for improvements to app and functionality over time too so all good

They’re so good

They saved me they’re so good

Zilch

Zilch usage

Happy customer

I’m so in love with my Zilch credit card very helpful 🥰

Hi

Very good service

Happy

Fantastic service from zilch . So easy to use I couldn’t do without my zilch