Zillow 3D Home User Reviews

Customer Experience

Positive experience48.6% of reviews
Neutral10.9% of reviews
Negative experience40.6% of reviews

~ Based on 138 written reviews from the US App Store.

What users say

Is Zillow 3D Home Safe?

Zillow 3D Home appears safe based on user ratings. AppsHunter Safety Score for Zillow 3D Home is 94/100.

This assessment is based on 5,668 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.2% of ratings point to a safe experience
3.7% of ratings suggest some concerns
3.0% of ratings point to a risky experience

~ Based on 5,668 App Store ratings for Zillow 3D Home.

Is Zillow 3D Home Legit?

Zillow 3D Home appears to be a legitimate app. AppsHunter Legitimacy Score for Zillow 3D Home is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Not happy.

Does it create a tour? sure. Is it good. No. Is the app easy to use? Somewhat. The software takes a while to figure out. So you start the tour and scan and the. Have to assign it to a room. You can reassign later but it’s a pain. You can and should hide scan positions while scanning or later but it doesn’t explain this. Not doing so makes editing more difficult later. The app I think it only uses Bluetooth to connect to the camera not WiFi. This means the app keeps getting disconnected from the Theta X if I venture too far away, which limits the ability to get out of sight of the camera. Reconnect isn’t always automatic. Each image is uploaded to the phone or tablet and then uploaded to their servers. The time between scans are very significantly because I’m waiting for the app to stop saying “camera is busy” or “fetching image”. I’m sticking with Matterport. Their system, tour, and experience is much better.
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All these 5 star reviews must be bots

The app works maybe half the time if I’m lucky. Scans don’t upload I have to manually go through and retry the upload for every single scan, once I have more than 4 scans to a room I can no longer scroll to edit the first scan of the room. The customer service is awful. Matterport is and was miles better. This app sucks
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Fabulous

it's a fabulous app

Love

I love it🥰

Embarrassing Customer Service

While the app works fine (most of the time), the Zillow customer service is embarrassingly bad. With week-long response times for adjustments to 3D Tours and floorplans, they really need to change something.

3342 Hillrose Los Alamitos

Best way to market a home or business.

Ease of use

A little bit blurry when you move faster. Otherwise. I like it for my listings.

Doesn’t Fetch Image

Using a Insta360 X3. It doesn’t fetch the image.

Easy to use. Great results

I love that I can give my potential tenants a 360 degree tour of our homes.

iPhone

So I can’t use my iPhone if I wanna make a virtual tour and floorplan which is required for showcase it only allows you to use $1000 camera to do it

Hard to Describe Bedroom 1 vs 2 vs Master Bedroom.

Good app, but a little difficult to label the correct bedroom or bathrooms. Had to navigate long bathroom or Laundry room . Still good for a novice Landlord

Good but a little clunky

Good but a little clunky

Connectivity Issues

Sometimes when I go to connect my camera to begin a tour, it won’t connect to my camera, or it will connect and then disconnect and can sometimes take me 20 minutes or more to get it connected and working properly. This could be an issue with phone or camera, but I don’t typically have this issue when using Matterport. That’s my only complaint with this app.
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So cool!!

This was so easy to do I’m so glad we tried it out!

Over exposed exteriors

I can never get the exteriors properly exposed please help! Ricoh theta camera

It works

I would like to see more advanced features down the road where a professional photographer can modify 3-D tours.

It also struggles sometimes with connections with the 360 camera cameras especially with my Ricoh Theta X.

Great Tool

I love the flexibility, ease of use, and editing capabilities! The guide during the process of making the video is very useful!

Still no x5 compatibility but android does?…

This is absolutely ridiculous. The Insta360-x5 still is not supported. My x4 took a dump on me so I upgraded to the x5. And apparently it’s completely useless with this app. But somehow it works on android already with the X5.

Does not support insta360 x5

Simply put, it’s been months since the x5 has released and still no iOS support for the latest camera.

Insta 360 x5

Unfortunately I can’t use the insta 360 x5 camera for this 3D app. That makes me feel so bad because I really wanted make Zillow 3D tour for my clients. When will we have an update for insta 360 x5?