Zillow Rentals User Reviews

Customer Experience

Positive experience26.7% of reviews
Neutral15.6% of reviews
Negative experience57.6% of reviews

~ Based on 262 written reviews from the US App Store.

What users say

Is Zillow Rentals Safe?

Zillow Rentals appears safe based on user ratings. AppsHunter Safety Score for Zillow Rentals is 96/100.

This assessment is based on 388,525 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.0% of ratings point to a safe experience
3.1% of ratings suggest some concerns
0.9% of ratings point to a risky experience

~ Based on 388,525 App Store ratings for Zillow Rentals.

Is Zillow Rentals Legit?

Zillow Rentals appears to be a legitimate app. AppsHunter Legitimacy Score for Zillow Rentals is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Scammers

You can pass the credit & background checks with flying colors and they will still deny you. So it’s about 55$ each adult so you do that a 100+ times you don’t need to rent your property out because they are literally making bank off of us the people who need a place to rent.

Filters/ descriptions

I didn’t want to see 55+ communities so I selected don’t show,still showed up upon reading description, also stayed in a specific range for price but again upon reading the listing fees upon fees upon fees and now the monthly rent is 2,000 not 1,800 either it’s a filter problem or we should be able to report the listing that are not correct. I have to read each listing to confirm the right information I might as well do my search manually. Also would like to have an option to leave review of the listings to learn about other experiences in applying or who have lived there.
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Fee for screening reports

I paid my fee and the app still says I need to a pay again for my screening reports. I paid 2 days ago with no luck through customer service. I’ve used this app many times to apply to apartments and this is the first time they took my money with no access to my screening reports. Feels like a scam.

They rock

I retired just a couple months ago and I’ve been looking for a senior housing apartment complex. Zillow had the most up-to-date the most complete listings. I have no idea how relieved as I found a place in Idaho Falls where I’m from Idaho. Zillow thank you thank you thank you.

Listings

Constantly shows off market rentals

Scam and rip off

They let these people take your money on here for their personal fees and you “NEVER “ hear back from these people it’s nothing more than a joke and a scam

Great

Amazing!

Scammed customer

I paid the fee to get background check and credit and then was still unable to apply for places. When I tried to contact customer support they never replied. There is no contact number so if it doesn’t work your just out of your hard earned money and no one complained to

Demasiados fraudes

Permiten que le agan fraude a la pobre gente necesitada de un hogar

Say What you Mean

If set filter at “3+” for bathrooms. Stop showing me 2.5. If set filter for house — stop showing me condos and townhomes! What is the point of a filter!?

Be careful with this app

Don't fall for scammers' traps. They ask for money before showing you the property or the unit; it all turns out to be fake. Some use forged credentials or false information, claiming to be realtors or owners when they aren't. Never pay any money upfront without seeing the property first. Check with the responsible agencies; if these people want to rent to you, they should show you the property first without asking for money. Report them.
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Not user friendly

Doesn’t let you report any errors or possible spam with listings anymore. When you click on report listing it now takes you to the help section of the website with zero actual help or any way to submit the report. You used to be able to easily pick what’s wrong with the listing such as spam or wrong location. Stupid.
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Nothing but scams

Zillow used to be credible, but now finding a legitimate posting is nearly impossible! My family and I have searched for months now and all we keep finding are scam posts. My brother got scammed out of $300 and he toured the apartment! If zillow is not going to try to find a way to ensure postings are legitimate, don’t even bother using their app or site.
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Best Companion

Thanks to this app I was able to hunt and compare virtually until I found my current apartment a couple months ago and now a friend is using it to move closer to me. I definitely recommend this app.

stay away

No in app support, App glitched when in Quick Apply, Paid $35 for nothing! No support- Scam App. This app sucks

Message scrolling

Can easily scroll through the app but messages can’t scroll while reading the messages. Go to read what’s on top of a single message and it won’t let you. Ended up asking everyone to send info to my yahoo email instead.

Rental Hub Burried

It is so hard to navigate to my rental for every monthly payment. Why can’t you have a separate app for renters where the landlord is using Zillow as their rental management platform?

Review

The app is awesome

Candace manning

I can’t get this app to stop showing Rentals. I want houses for sale

Useless and invasive

I find Zillow virtually useless and invasive. I’ll write an add to find out information and before I know it, someone’s calling my phone. I do not ask them to, I do not give them my phone number and I do not consent to them contacting me outside of the Zillow app. I’ve also ran into some really kooky people that ended up being kicked off this site for improper questions. Skip Zillow. I am in the future.
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