ZIN Play User Reviews

Customer Experience

Positive experience53.4% of reviews
Neutral17.4% of reviews
Negative experience29.2% of reviews

~ Based on 161 written reviews from the US App Store.

What users say

Is ZIN Play Safe?

ZIN Play appears safe based on user ratings. AppsHunter Safety Score for ZIN Play is 94/100.

This assessment is based on 6,708 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.7% of ratings point to a safe experience
3.7% of ratings suggest some concerns
1.6% of ratings point to a risky experience

~ Based on 6,709 App Store ratings for ZIN Play.

Is ZIN Play Legit?

ZIN Play appears to be a legitimate app. AppsHunter Legitimacy Score for ZIN Play is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Zumba ZIN app

First update on Zumba ZIN

Songs Keep Stopping

Songs randomly stop playing; this has happened during my classes multiple times. This is unacceptable given we must pay for this feature as a ZIN member and we RELY on these songs for our classes. For there to be continual bug issues with music stopping is not acceptable. It’s unprofessional and embarrassing. It has happened MULTIPLE times. I have restarted my phone. Deleted and reinstalled the app. Updated the app. Cleared out my phone storage. Anything I can think of to help but it keeps happening. Please FIX IT
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My Zin Play Low/High is off

In Zumba Lessons, instructions say that in Zin Play, selecting music low to high goes slower to faster and vice versa for High to low. That’s not the case with this app. When I select low to high I get fast paced rapid rhythm music. Then selecting high to low gives slow music. Also, on the instructor training program, some features look different, so it’s a little complicated to follow the trainer’s instructions. Maybe she’s using a different operating system on her smart phone. I think this app needs updating; especially for iPhone users.
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Not so great

Lots of cool features but when I add a song to favorites or create a playlist, the next time I open the app none of it is there and I have to start from square 1. Pretty frustrating

Zin Play for Apple Watch please 🙏

I like the app on my Apple phone. Please make the same app for the Apple Watch. I never bring my phone to the gym. Watch would make it easier to control the music in class. 😊👍

Great app but has problems

This is a great app for Zumba classes. But after almost two years, today the break between songs is not working for all the songs! I can choose the seconds I need and no matter that, the next song starts in 1 second. Those breaks are what make this app great! Nobody is helping with the issue.

Great Music, But Please Improve the Features

The music on ZIN Play is great, but the functionality still needs improvement.
For example, when sharing playlists, it only exports the names — it would be much more helpful if we could actually import full playlists directly.
Also, why can’t new ZIN members access older videos? Some of the old songs are amazing, and we really want to learn them! Shouldn’t new instructors be encouraged to practice more, not be limited?
Zumba is supposed to be joyful and inclusive — for everyone. This kind of restriction feels unnecessarily discouraging.
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Miss P

Songs are great videos to , but app freeze quite a lot , either way I can’t Switch it on have to try few times or I listen songs on the go and they stop playing or keep repeating itself like it stock on one song and it’s plays over and over even when they downloaded. Pls fix it .

Zprincess

I think the app is great! I have the tools I need to practice, create and make the best playlist. One thing that could fixed, if possible, is the volume of the Apple songs when we use their songs. I often have to turn the Apple songs way up on the stereo and then quickly turn the stereo down before the next song comes on, otherwise the whole class would need hearing aids! If there is a way to make the music all one volume please let me know. Thank you, ZHO!
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The app decides when it wants to work

I have been using this app for years and it over all is great. But , when it's not ... it's not. Currently having an issue with my Apple Music being imported into the app. I've paid and downloaded these songs onto my phone(songs are unrestricted) and still can't access them. I've tried to speak to ZIN PLAY reps and am met with a never ending battle. If you use strictly ZIN music , the app is 100% worth it. But if you are using other resources of music I would recommend experimenting with what works best for you. Zumba is an amazing platform and as an instructor offers us so many resources. I just truly hope this gets worked out. I see others have the same issues.
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It’s buggy

Ideally, app would be great if it worked consistently. Would not play my songs continuously in class yesterday and Apple Music songs are so low in volume, it’s hard to hear them. Also, you have to constantly re-download the song from Apple Music even though Apple Music shows it’s already downloaded.
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Too Many Bugs

Now suddenly, I have had to reinstall the app everyday because only the Apple Music songs play in the app, but the Zin songs do not. Also, when downloading Apple Music songs, there is no way of distinguishing the explicit from clean versions and sometimes it can be a very long process to even find the song you want. Additionally, the volume drastically changes from ZIN songs to Apple songs (embarrassing when your students keep calling it out!).
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Money

The UI is made to maximize revenue, cannot even cancel membership on the app

Mac

Would love to have this on my apple laptop so I don’t have to use my phone. When will the app be available for Mac ?

App still crashes in the middle of class. I am up to date on the latest version.

I love all the edits you can do to the songs. Makes the playlists seem very DJ professional :)

Changes version of nonZumba songs

i mostly love this app. There is a new glitch that makes the instructor look unprofessional. If there is an explicit version of a song, and you choose the clean version….it will play the clean version for one class, and then randomly change it to the explicit version…oh and there is no demarcation of “E” for explicit versions, so you have no idea until it plays in your class. Embarrassing.
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Love it, great app!

Since the last iOS update it’s a little clunky though

🤬Do not fall for this scam!!!

❗❗❗I want to cancel my membership it and I can't!! Do not fall for this scam!!!!🤬🤬🤬 n order for you to keep your status as an instructor you have to pay about $45 a month. Then when you want to cancel that membership you are only allowed to cancel via phone call. Not allowed to cancel by letter, email or voicemail. What they don't tell you is that they do not answer the phone. You will sit on the phone for over 3 hours and not speak to a single human. All you will hear are prerecorded voices and the same song on a one minute loop. I have reached out via email, phone call, facebook and instagram and no response. I have even left a voicemail that they claim they will get back to you. Worst customer service experience in my life.
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Cannot play downloaded iTunes songs

Used to work very well. But Stopped working with the latest iOS upgrades. ZIN Play App cannot play the iTunes songs that have been already downloaded locally on my phone.

Used to be great

App keeps crashing during class having to exit out and go back in. The lock screen play window doesn’t work if it’s an Apple Music song. It now won’t play certain songs that I have been using my playlists for months.. and no fixes.. so frustrating.. I am using Apple Music from now on

iTunes won’t play when downloaded on ZIN Play app

This has been so frustrating!
I’ve had to revert back to just using my iTunes and then can’t play all the ZIN songs!