don’t use it’s a scam
Response from developer
Hi there, We are sorry to hear that you did not receive the free spins after using the BASS50 promotional code. We understand how disappointing this can be, especially when you have completed the steps expecting the advertised reward. We would be happy to look into this for you and check exactly what happened with the promotion. To do so, we will need to review your account and confirm whether the promotion was correctly applied and whether all eligibility requirements were met. Please contact us via Live Chat or email (support@zingobingo.co.uk) and provide your registered email address or username. Once we have located your account, our team will investigate the promotion and clarify why the free spins were not credited. We appreciate you bringing this to our attention and will be happy to assist you further.
App does not work
Response from developer
Hi there, we are sorry to hear that you are experiencing difficulties with the ID verification process. Please ensure that the document being used for verification is valid and supported, such as a passport or driving licence, so that the liveness verification process can be completed successfully. We would also recommend making sure that: The photos are clear and of good quality Images are not blurry There is no flash or glare affecting the document All details on the document are fully visible If you continue experiencing difficulties, please contact our Customer Support team via email and they will be happy to guide and assist you further regarding the required documents and verification process.
