App does not work
It isn’t able to verify id properly
Response from developer
Hi there, we are sorry to hear that you are experiencing difficulties with the ID verification process. Please ensure that the document being used for verification is valid and supported, such as a passport or driving licence, so that the liveness verification process can be completed successfully. We would also recommend making sure that: The photos are clear and of good quality Images are not blurry There is no flash or glare affecting the document All details on the document are fully visible If you continue experiencing difficulties, please contact our Customer Support team via email and they will be happy to guide and assist you further regarding the required documents and verification process.
