FOREIGNERS STAY AWAY
RENT FROM SMALLER AGENCIES. They make it oh so easy to sign, only to hit you with crazy fees and subpar customer service. Our agent barely knew anything and misled us several times. They didn’t explain the terms of the contract or give us time to properly read and translate it. Cost us half a deposit. The native English support is also a lie. it’s really not too hard to find a good company that isn’t a mega corp. after getting a new agency, they treated us so much better. Locals said no one uses ziroom because it’s so scammy. Maybe if you want somewhere fancier (ish) and don’t mind paying more the repair service is good.
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MMeowMix04
Annoying and unhelpful employees
What they did:
1. Kept harassing us and insisted entering our apartment without our presence.
2. Double charged for the utilities and locked the door because ‘we didn’t pay for the utilities in time’. While in fact we had paid it months ago and filed a dispute before the due date. It took them one entire month to NOT-be-able to sort it out.
3. Sent plumbers to fix some pipes because it was leaking into the neighbors, without giving us reasonable time, for 5 times in a row. And they were cheeky enough to ask us to stay home during our working hours without any compensation for that.
4. Threatened us of ‘legal consequences’. I’d fall for it if I were not a law practitioner myself.
Consider carefully before you sign their contract. Remember that 12345 ( the municipal complaint hotline) is your friend when things get sour.
1. Kept harassing us and insisted entering our apartment without our presence.
2. Double charged for the utilities and locked the door because ‘we didn’t pay for the utilities in time’. While in fact we had paid it months ago and filed a dispute before the due date. It took them one entire month to NOT-be-able to sort it out.
3. Sent plumbers to fix some pipes because it was leaking into the neighbors, without giving us reasonable time, for 5 times in a row. And they were cheeky enough to ask us to stay home during our working hours without any compensation for that.
4. Threatened us of ‘legal consequences’. I’d fall for it if I were not a law practitioner myself.
Consider carefully before you sign their contract. Remember that 12345 ( the municipal complaint hotline) is your friend when things get sour.
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KKaiCocoG
最垃圾的租房软件
自如是最垃圾的租房软件，看房时全公司就像舔狗，交了钱立马无声，从销售、房管、客服全都不解决问题，最最最重要的自如的民房都改造隔断违法出租，居然没有任何部门敢管。自如已经不是公司垃圾，而是不断逾越法律底线到现在，垃圾背后能量不可小觑。
垃垃圾自如，逾越法律
Useful service staff, Terribel Fapiao Dept
The app is useful but the apartments charge an extra 10% for a service that feels not worth it. They send an ayi each month and cover internet, but somehow that costs thousands each month.
When you request a Fapiao, you will get it half of the time. And then you’ll have to bother the service department who will then have to reach out to the department in charge of the Fapiao. It’s unfortunate that the service staff have to make up for the incompetence of the billing and pay dept.
When you request a Fapiao, you will get it half of the time. And then you’ll have to bother the service department who will then have to reach out to the department in charge of the Fapiao. It’s unfortunate that the service staff have to make up for the incompetence of the billing and pay dept.
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VVandeves
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Cc0nfuse
