Unattended Access Error
Whenever I click on Unattended access and click to add a new device. It says something went wrong. Whats the purpose when very first step doesn’t work
Doesnt work on ios
Its disgusting, it doesnt work on ios, just blank page nothing, thats why people dont for Indian products..
Response from developer
Hi, apologies for the inconvenience caused. Could you please share the details of your issue by writing to assist@zohomobile.com? Our team will review it and assist you on priority.
AI Slop updates breaking the app
2 updates in a row of AI junk completely breaking functionality. First one booted everyone back to sign up/sign in screen with neither button working.
Absolutely no resolution from Zoho, until they released a second update-which completely black screens everyone's app. Completely unusable even on the newest IOS, newest phone/ipads, reinstalling the app and restarting the devices.
Will be switching to a company that respects its customers' time and money and won't try and cut corners with this cheap vibe coded garbage.
Hire some actual developers and engineers.
Absolutely no resolution from Zoho, until they released a second update-which completely black screens everyone's app. Completely unusable even on the newest IOS, newest phone/ipads, reinstalling the app and restarting the devices.
Will be switching to a company that respects its customers' time and money and won't try and cut corners with this cheap vibe coded garbage.
Hire some actual developers and engineers.
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Can’t use, cannot login or sign up
Can’t login restart phone reinstall app nothing iPhone 12 Pro Max
Problema na tela de login
O produto é ótimo, porém, depois que atualizei, saiu da conta e só fica na tela para fazer login ou se cadastrar, uso também no Android, lá está ok.
Response from developer
Hi, We apologize for the inconvenience caused. The issue has now been fixed. Kindly update your app to the latest version (3.7.5), and it should work as expected. If you need any further clarification or assistance, please feel free to write to us at assist@zohomobile.com.
very useful for Remote support
Wonderful app with less price. Remote desktop working fine. iOS app is very good
Response from developer
Thank you so much for your encouraging words!
Zoho comprehensive to work with
Nice to work on zoho platform
Response from developer
Thank you so much for your encouraging words!
Love this app
One of the best remote access tools on the market.
Super App
super
Response from developer
Thank you so much for your review!
Very much easy to handle remote users
Zoho Assist supports a lot even out of office.
Nice
Thanks a lot
Not working in general
The app seems simple going in but when you got to sign up it wont send the message to allow verification so i may actually USE the app ive tried to just go straight to zoho to create the account but nothing working the messages isnt sending. I am currently contacting support for help
Effortless, intuitive access
I can tap [Start session] and use my iPad as though I was on my desk computer--very handy for local-access projects while I'm away!
Works really well with the iPad
I have used Zoho in a commercial company for years to connect with multiple unattended computers in the field. I have also used it for remote support quite a bit. With the extra keyboard on the iPad it’s really easy to move around and work remotely. The screen auto adjusts to the resolution nicely. Speed is good assuming you have a solid Internet connection. It just works. Any negative reviews just do not know how to set it up properly.
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Excelente
Sin lugar a dudas Zoho es una gran herramienta para dar soporte técnico a excelente precio
Very very poor app
I does not connect do not download this nonsense
No Google Login Support?
My company literally uses google authentication to log into Zoho apps. This app has every authentication option except Google. Makes no sense. Typical Zoho, 80%, 100% of the time.
The best remote control utility I’ve used
I’ve tried them all, and I’ve seen them come and go — and seen the ones with one-man developer teams leave me high and dry when the apps suddenly became unsupported. Zoho Assist is backed by a large corporation with full-time development and customer support, and as part of a wide ranging suite of support applications. It’s here for the long haul. It doesn’t hurt that it’s inexpensive, easy to use, massively secure with encryption and 2FA, and feature-rich.
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Kinda Buggy
Got this app with the goal of being able to view my computer when away and make some simple changes. You are able to do a fair amount of things on the free plan if you are just using the app for yourself. However, the stream that I am seeing is insanely buggy and pressing a keyboard input freezes and/or crashes the app. Mouse clicks are also extremely delayed. Works fine for just viewing and a few clicks though. Could just be a mobile problem. (Logs sent)
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Kinda Buggy
Got this app with the goal of being able to view my computer when away and make some simple changes. You are able to do a fair amount of things on the free plan if you are just using the app for yourself. However, the stream that I am seeing is insanely buggy and pressing a keyboard input freezes and/or crashes the app. Mouse clicks are also extremely delayed. Works fine for just viewing and a few clicks though. Could just be a mobile problem.
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Response from developer
Hi, Thank you for your feedback. To help us analyze the issue, could you please navigate to Settings → App Log → Tap on 'Send Logs'? Alternatively, you could share the session details with us at assist@zohomobile.com. This will help us better understand the issue and assist you effectively.
