Zoho Sign User Reviews

Customer Experience

Positive experience69.2% of reviews
Neutral11.5% of reviews
Negative experience19.2% of reviews

~ Based on 26 written reviews from the US App Store.

What users say

Is Zoho Sign Safe?

Zoho Sign - Fill & eSign Docs appears safe based on user ratings. AppsHunter Safety Score for Zoho Sign is 96/100.

This assessment is based on 836 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.7% of ratings point to a safe experience
1.8% of ratings suggest some concerns
2.5% of ratings point to a risky experience

~ Based on 836 App Store ratings for Zoho Sign.

Is Zoho Sign Legit?

Zoho Sign - Fill & eSign Docs appears to be a legitimate app. AppsHunter Legitimacy Score for Zoho Sign is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Notifications got noisy

I don’t know if there was a new version today or some setting that changed, but suddenly it feels like I’m getting more notifications than I used to. There should be a way to turn off notifications I don’t want.

Response from developer

Sorry for the inconvenience you are facing. We are currently working on improvements, including the ability to turn notifications on or off directly from the mobile app. This feature will be available soon. In the meantime, you can visit the web app to manage and turn off notifications, or contact support@zohosign.com for assistance. We’ll be happy to help.

Facile et efficace

Incroyablement facilitateur

Great but needs some things

Please add:

- app needs to feel more native

- folder view like the iPad. Needs to be on the iPhone.

- cannot change plan or buy Zoho sign credits from the app

- the signer experience needs to be more polished and professional like docusign

- the email templates are early 2000s and don’t look professional. They allow you sole basic customization but they need to be default to be professional looking like docusign.

- need to be able to set certain organization emails are used to send for certain templates (multiple brands and businesses in one account)
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Best of best

Just heard and start using this made in india

Review

Best app I have ever used

wow

wow

Doesn’t send

Quick send doesn’t work

Response from developer

Hi, we're sorry for the inconvenience caused. Please reach out to us at support@zohosign.com, and our team will assist you promptly in resolving the issue.

mobile option hard to use

Sizing of boxes are off, Can’t delete boxes once you choose them and the dropdown autofill on email address’s you can’t see.

Response from developer

Hi, we’re sorry for the inconvenience caused. Please email us at support@zohosign.com, and we’ll assist you in resolving the issue promptly.

Emails never stop

They keep sending me emails about subscriptions and I unsubscribe my email is annoying.

Good but missing features in the app

Good e-signature service and app. The app is essential on mobile (iPad) because the website does not work well on mobile Safari: chiefly, the web UI design of having scrolling section within a scrolling page makes it difficult if not impossible to access the bottom of some sections or pages. The app does not suffer from those problems but unfortunately it is missing some key features, like setting default values for fill-in fields, ability to resize fields and snap them into position, and managing contacts. Also, when editing templates the app has a nasty habit of arbitrarily changing the font size in text fields, sometimes even just from rotating the iPad between landscape and portrait mode. In general, it seems the UI design did not take into consideration landscape mode. Addressing those deficiencies would go a long way to improving the experience using the app.
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Question

It’s a pretty nice app so far I don’t understand why I can’t make duplicates to who I’m sending to. Each individual person I have to drag a field in. I don’t know why it doesn’t allow you to just duplicate the first one for everyone else I’m sending it to.

Response from developer

HI, Thanks for the review. We do have plans to introduce this in the future updates. You will be notified when this gets live.

Amazing App

Been using the Free Plan right now and finding it really amazing product. User interface is simple and fast. Will definitely upgrade as demand will require. Thanks to the team.

Too many clicks.

For every single document I have to click the user agreement button. This wastes lot of time when signing multiple documents.
After signing again have to click finish. And after that “done”. This is again unnecessary.

Response from developer

Hi, thank you for your review. We understand your frustration. We will consider adding this in future updates of the app.

Easy to use, good functionality

No need for DocuSign here, better value and I found easier to use

Thoughtful and Crazy Good

I have Zoho One and I’m shocked that every business doesn’t know about it. Zoho Sign and Zoho Contracts are the icing on the cake! Can’t believe how easy and intuitive they both are. If you are a Computer Science Engineer, you might go with Microsoft to justify your salary. If you want Rock Solid, easy to learn applications that are relevant for business, get Zoho One!
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The app is meh.

When someone sends you a document to sign it’s absolutely terrible. It automatically adds the date, it makes me put in a initial for a middle name. Even if you don’t have one. It’s puts in dates for other things that wouldn’t need them. There’s also a tag following you everywhere showing you what to write in that area. Even when I exit out of it, it’s there for each and every portion.
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Response from developer

We apologize for the inconvenience caused. The “Sign Date” field represents the date and time of the document signed. It fills out automatically while signing. You can change your initial by getting into our application Settings > Profile. Similarly, If you don't want the signer hint or auto-scrolling to next field, you can disable it in the general settings page. Please drop a mail to support@zohosign.com so that we can assist you further regarding these issues.

Today i signed up for premium

I’m paying 1049 for this monthly.

- please help us minimise signature even further

- pls speed up the app, takes long to load, upload

- should have the option of multiple signatures..

Leaving four stars. Will make it five when you improve.

Response from developer

Thanks for your review. Minimum signature size will be reduced in the next update. We do have plans to introduce multiple signatures in future updates. Please bear with us until then.

Needs updating

I really want to love this app but I need to stamp docs after signing and that feature is not available like it is with Adobe. I have a Zoho one subscription so I would hate to have to use another app simply for its stamp feature. Please add.

Response from developer

Thank you for your feedback. We are working on the stamp field support along with other iOS 14 related features which will be released very soon. Kindly bear with us till then. Please reach out to support@zohosign.com if you need any other clarification.

Fácil y rápida

Funcionamiento muy sencillo. La app requiere apenas configuración y la lectura y firma son realmente rápidas. Ahorro mínimo 1h a la semana en gestiones de firmas.

Practical Solution

Love this app. Just signed a document that otherwise I would have had to print and scan. I’m doing home office during this pandemic and it came in so handy!