Inaccurate app, out of sync constantly
It’s been years and Zulzi vang master simple hos tracking and real time location updates. Unbelievabley BAD
App never works. Service is Terrible! Damaged goods delivered
If you like being charged a R45 premium for priority delivery and then Still having “the driver has a stop along the way”. Or if you are a fan of an app that cannot live report location of driver and update arrival times. This one is for you!
Bad service
Not sure how they got this starting. Just check their online reviews you will be shocked . Worst service ever. Thank god we have other similar apps opening in South Africa one such is called YASSIR, excellent service. For medication I can’t get the name of the app it’s Pretoria based with the most helpful pharmacist. ZulZi thinks they doing a favour to you. Worst service ever. Don’t fall for 20 mins delivery. Wait time time is minimum 80 to 90mins.
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App never works. Service is Terrible! Damaged goods delivered
Below basic levels of shopping. Definitely NEVER 15mins and the tracking doesn’t even work / is far from live. Prepare to wait outside for an unknown amount of time. Damaged goods with no accountability
Your riders are not sincere and they lie
Your delivery riders are not sincere and they lie
Disappointed & disgusted
I have never felt so disrespected by a delivery lady like Olukemi Becky Ajala did today. I am a 1st time app user and I really found the app user friendly BUT the problem began with the delivery lady calling me and talking to me so rudely and load with so much disrespect. I had to even walk a block away to collect my order and still she gave me attitude and disrespect. I am super disappointed and upset. Her service and image she portray for this APP is very poor and disgusting
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Best app for after hours especially when living in Pretoria
The delivery are the fastest ever I’ve seen, feels like shopping live
Poor service
Whoever answers the contact desk is an absolute waste of time and never answers calls. You’ll be number 1 in the call queue for over 30 minutes as if you’re calling the bank. Deliveries sometimes run over an hour late with no message from Zulzi with regards to whatever the issue is. And there’s nobody to contact
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Great Service but the app glitches
I love the service that is provided, how quick the delivery is, the availability of items, etc. But the app always glitches. I find myself not being able to change my location, pick items or like now - not being able to even use the app once it’s open - like I can’t press anything. It’s just stuck.
Please fix it.
Please fix it.
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Frustrating app or store whatever this Zulzi is…
Just got a call now saying they’ll cancel my order, I’ve ordered before and now they say they don’t deliver where I stay they have delivery before not once not twice. Anyway they can cancel but I need my refund asap so that I can delete this app because it’s useless
The worst!
I’ve ordered a few times before and each time I order the delivery time gets longer instead of better. Today was the final one, it’s been two hours!!! Two whole hours yet there’s still no delivery. She said she was at the gate over 15 minutes ago but she still hasn’t gotten here. This is the last time I place an order. I’m deleting the app even. It would’ve been easier to just go to the garage myself.
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The Best Service!
Downloading Zulzi was one of the best decisions I’ve ever done for myself. I am all about convenience, and if it comes with efficiency and a stellar service, then there’s no turning back for me. Zulzi keeps exceeding my expectations. From how they handle complaints, to their quick deliveries; I am impressed.
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Too much popup texts I can’t disable.
It’s a good app but it keep sending unsolicited texts on my phone screen. Unfortunately I can’t deactivate notifications because sometimes I would want to know order status. They should categorize notifications and give options to disable some. Other than that, the service and delivery is great.
Comment and a Question
Great app, use it frequently, I’d say once a week at least. I would use it more if it had vape and tobacco products, but if I have to drive to the garage, I just get what I needed there.
Surely if you can sell alcohol and S2 medication you can sell vape and tobacco products.
Surely if you can sell alcohol and S2 medication you can sell vape and tobacco products.
15 mins delivery is a lie
If you’re hoping to get your groceries in 15 mins, forget about it. Try Checkers60 or PnP, much faster delivery and they don’t claim to deliver in 15 like Zulzi. Also, forget any updates on late deliveries, they don’t bother to let you know when your order is going to be late.
Great service from Zulzi. App is only as great as the service that supports it
Ordered, paid, and everything was delivered all within expectation. Even called me to check on an expiration date and a product. Loved it
App never works. Service is Terrible!
Below basic levels of shopping. Definitely NEVER 15mins and the tracking doesn’t even work / is far from live. Prepare to wait outside for an unknown amount of time. S
Very handy service for forgotten items or late night treats
The biggest thing I love about Zulzi is that they operate until 10pm!! I don’t know any other store/app that offers this. If you’ve forgotten the milk/ bread/ coffee etc or feel like a treat after dinner, this is fantastic! Although they don’t hit the 15min mark, they are very speedy! I also appreciate that they tend to mark products that are out of stock as such and even call to suggest an alternative. I’ve been using them for a year now and am thankful for their offering. I didn’t use it before the model changed so this works well for me. It’s also great that you can send a msg to them directly on the app with their messages feature.
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Review
Amazing and they literally deliver in 15 minutes. The only thing I would say is that try to not order ready to eat food because the quality is not the best
Quick and efficient
I don’t usually rate apps, but Zulzi is quick and efficient. Also the extended hours = brilliant. I only with you guys partner up with FNB or discovery so we can earn points.
