Comparison

17TRACK Package Tracker vs Willdesk

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

17TRACK Package Tracker

Track packages from over 2500 global carriers with this comprehensive platform. It offers quick tracking, data synchronization across devices, intelligent number management, and push notifications for parcel updates. Explore deals and featured products with membership options.

Highlights
  • Track 2500+ global carriers
  • Batch number tracking
  • Barcode and QR code scanning
  • Auto-detect carriers
  • Data synchronization across devices
  • Push notifications for updates
  • Add memos and categories
Features
Read full description

17TRACK is an all-in-one global package tracking platform. This is the official app of 17TRACK.net. 17TRACK supports over 2500 worldwide carriers,including postal carriers: China post, China EMS, USPS, La poste, Correos Spain, etc.; international express carriers: DHL, FedEx, UPS, TNT, Yodel, DPD,Hermes, Toll, Aramex, SPSR, DPEX, SDA, etc. and China E-commerce carriers:Yanwen, One World, S.F. Express, YunExpress, DHL eCommerce, etc. For more carriers, they are coming up soon! You can also visit our website to enjoy more interesting features---www.17TRACK.net Main Features: [Quick and easy tracking] Track multiple carriers and batch numbers Pull-to-refresh all tracking numbers Barcode and QR code scanner supported Auto-detect carriers Auto-filter numbers from any text Custom widget for home screen [Data synchronization among different devices] Sign up an account to automatically save your tracking numbers Synchronize your data among devices: App and PC via cloud-based service [Intelligent numbers management] Add or edit memo to your tracking numbers Add categories to your tracking numbers Copy and share tracking links & results easily [Push notifications] Automatic notifications of parcel updates Email-tracking service supported [More interesting] Landscape mode supported Over 30 interface languages supported Multilingual translation for tracking information supported [Deals and featured products] Boutique stores and featured products for your selection Countless promotions, discounts and coupons help you save money [Membership subscriptions] Standard Member: $2.99/month, auto-renewal get 100 tracking quota per month, multiple devices synchronization & pacel status update notifications Premium Member: $4.99/month, auto-renewal get 200 tracking quota per month, multiple devices synchronization & pacel status update notifications If you subscribe via iTunes: Payment will be charged to iTunes Account at confirmation of purchase. Subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current period. Account will be charged for renewal within 24 hours prior to the end of the current period at the rate of the selected plan. Subscriptions and auto-renewal may be managed by going to Account Settings after purchase Privacy policy: https://about.17track.net/zh-cn/privacy Terms of use: https://about.17track.net/zh-cn/licensing Membership Subscriptions terms: https://help.17track.net/hc/en-us/articles/360044656711 If you are shopping overseas, the “17TRACK” is A Must-Have App. One click to download and enjoy your tracking journey with 17TRACK. Now, getting started and eliminate your frustration. For feedback or suggestions, please email us at feedback@17track.net For tracking help or support, please email us at serv@17track.net

About

Willdesk

This tool streamlines customer service for e-commerce businesses. It offers a branded self-service widget, live chat to boost sales, and a unified inbox for managing tickets across multiple channels. Gain a complete customer index for personalized service and integrate with various e-commerce platforms.

Highlights
  • Branded self-service widget
  • Live chat for sales conversion
  • Unified inbox for all channels
  • Customer index and CRM
  • Multi-platform integrations
Features
Read full description

Willdesk is the Ecommerce helpdesk that contributes to making the most sales and efficiency for customer service. Features: 1.Branded Self-service widget Integrate with Order Tracking and FAQ, provides 24/7 self-support,and lets customers resolve 70% of common issues like "Where is my order". 2.Boost sales through live chat Convert valuable visitors into buyers by intimate live chat. 3.Manage all channels in one inbox Centralize customer tickets in one feed, including Live chat, Email, Whatsapp, Messenger.Stop switching all day long. 4.Get complete customer index Clearly understand the customer and all their interactions with your bussiness, providing personalized service to boost sales through CRM. 5.Multi-platform integrations Integration of multiple eCommerce platforms and marketing products.Designed for eCommerce, built for your entire stack.

Screenshots

17TRACK Package Tracker4 screens
Willdesk4 screens

Verdict

The call

The clearest difference is rating: 17TRACK Package Tracker at 4.8 against Willdesk's 4.0. 17TRACK Package Tracker also leads on ratings volume (20K vs 3) and review sentiment (89% vs 67%). Willdesk's advantage is in-app purchases (none vs 9) and ads (none vs shown). On price, update cadence and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. 17TRACK Package Tracker sells 9 in-app purchases, starting at $2.99 per month. Willdesk asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

17TRACK Package Tracker holds the better App Store score, 4.8 against 4.0. That said, the two scores are not equally well evidenced: 17TRACK Package Tracker has 20K ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 89% of 17TRACK Package Tracker's written reviews are positive against 67% of Willdesk's.

UpkeepUpdate frequency

17TRACK Package Tracker ships an update monthly, Willdesk every 3 weeks. The most recent releases landed on October 20, 2026 and October 9, 2026 respectively.

Scorecard7 real differences · 3 level
17TRACK Package Tracker versus Willdesk: the parameters behind the verdict, then further details
Parameter17TRACK Package TrackerWilldesk
PriceFreeFree
Rating4.8 (20K ratings) — better4.0 (3 ratings)
Positive reviews88.6% of reviews — better66.7% of reviews
Number of ratings20K — better3
Update frequencyMonthlyEvery 3 weeks — better
AdsYesNo — better
In-app purchasesYesNo — better
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS14.012.0 — better
Further details — not scored
Size144 MB39 MB
Age rating4+4+
DeveloperDemon Network Tech Co., Ltd.Bestseller (Shenzhen) Technology Co., Ltd

Customer experience

17TRACK Package Tracker

All ratings20,454 ratings
Positive95.7%
Neutral1.0%
Negative3.3%
Written reviews2,997 reviews
Positive88.6%
Neutral2.4%
Negative9.0%

Willdesk

All ratings3 ratings
Positive66.7%
Neutral0.0%
Negative33.3%
Written reviews3 reviews
Positive66.7%
Neutral0.0%
Negative33.3%

Bugs and requests

17TRACK Package Tracker

Reported bugs

3 issues
  • Tracking numbers sometimes not recognized
  • Inconsistent translation quality
  • Occasional app crashes

Requested features

5 requests
  • Estimated delivery date
  • Push notifications for delivery status changes
  • Option to disable map feature
  • Ability to rearrange package order
  • Integration with more carrier services

Willdesk

Not enough reviews yet to summarise bugs or requests.

In-app purchases

9 purchases

17TRACK Package Tracker

Subscriptions2
  • Ordinary Subscription$2.991 Month
  • Senior Subscription$4.991 Month
One-time7
  • Donate$0.99
  • Donate$2.00
  • Donate$5.00
Show 4 more
  • Donate$10.00
  • Donate$20.00
  • Donate$50.00
  • Donate$100.00
None

Willdesk

No in-app purchases

Questions

Is 17TRACK Package Tracker free?
17TRACK Package Tracker is free to download, with in-app purchases available.
Is Willdesk free?
Willdesk is free to download, with no in-app purchases.
Which has better reviews, 17TRACK Package Tracker or Willdesk?
17TRACK Package Tracker is rated higher. 17TRACK Package Tracker averages 4.8 out of 5 from 20K ratings, while Willdesk averages 4.0 from 3 ratings.
Do 17TRACK Package Tracker or Willdesk have ads?
17TRACK Package Tracker shows ads; Willdesk does not.
Which is updated more often, 17TRACK Package Tracker or Willdesk?
17TRACK Package Tracker ships an update monthly, and Willdesk every 3 weeks. Most recently, 17TRACK Package Tracker was updated on October 20, 2026 and Willdesk on October 9, 2026.

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