Google Cloud vs FreeScout
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Google Cloud
Manage your Google Cloud services on your iPhone or iPad. Monitor billing, status, and critical issues. Create custom dashboards, access Cloud Shell, and SSH into VMs for direct control.
- Cloud service management
- Billing and status monitoring
- Customizable dashboards
- Compute Engine/App Engine monitoring
- SSH access to VMs
- Cloud Shell access
- Incident and error response
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The app helps you manage your services running on Google Cloud directly from your Apple iPhone or iPad: • Stay connected to the cloud and check billing, status, and critical issues. • Create your own custom dashboard to produce an overview of your Google Cloud services. • Monitor the state of your Compute Engine and App Engine resources with the ability to SSH into your VMs. • Access to Cloud Shell to perform any Google Cloud (gcloud) operation. • View and respond to incidents, errors, and logging. We plan to ship new features regularly and continually improve your user experience. Please give us your feedback in the app by tapping the menu button in the upper-left corner, selecting Help & Feedback, and then Send feedback.
FreeScout
This official client provides access to your FreeScout helpdesk on iOS devices. It enables push notifications for important updates when configured with the "Mobile Notifications" module. Contact your administrator for any helpdesk-related issues.
- Official FreeScout client
- Push notifications
- iOS compatibility
- Helpdesk access
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Official FreeScout helpdesk client for iOS. To enable push notifications, install "Mobile Notifications" module in your FreeScout help desk. When this app shows "FreeScout Would LIke to Send You Notifications" dialog, make sure to click "Allow", otherwise you won't receive push notifications. If you experience any problems when using the help desk inside of the app, please contact your help desk administrator, as this app is not responsible for any issues related to your FreeScout installation.
Screenshots
Verdict
The clearest difference is update cadence: Google Cloud at weekly against FreeScout's every 15 months. Google Cloud also leads on rating (3.4 vs 3.0) and ratings volume (100 vs 2). FreeScout's advantage is monetization model (free vs free with in-app purchases) and iOS requirement (11.0 vs 17.0). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Google Cloud holds the better App Store score, 3.4 against 3.0. That said, the two scores are not equally well evidenced: Google Cloud has 100 ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 29% of Google Cloud's written reviews are positive against 21% of FreeScout's.
Google Cloud ships an update weekly, FreeScout every 15 months. The most recent releases landed on September 17, 2026 and June 1, 2026 respectively.
| Parameter | Google Cloud | FreeScout |
|---|---|---|
| Price | Free | Free |
| Rating | 3.4 (100 ratings) — better | 3.0 (2 ratings) |
| Positive reviews | 29.4% of reviews — better | 21.4% of reviews |
| Number of ratings | 100 — better | 2 |
| Update frequency | Weekly — better | Every 15 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 17.0 | 11.0 — better |
| Further details — not scored | ||
| Size | 118 MB | 3 MB |
| Age rating | 4+ | 4+ |
| Developer | Jason Rhee | |
Customer experience
Google Cloud
FreeScout
Bugs and requests
Google Cloud
Reported bugs
24 issues- Cloud Shell stuck on 'preparing to connect' screen
- Cloud Shell disconnects when switching apps
- SSH authentication failures
- App crashes when viewing error console details
- Logs page continuously refreshing
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- Cannot view saved dashboards from web
- Saved queries not displaying correctly
- Permission errors blocking access to projects
- Billing section shows incorrect date ranges
- Incident notifications not working
- Device registration process failing
- Cloud Shell input issues with special keys (Ctrl+A, Ctrl+E)
- Cannot select or copy text in Cloud Shell
- SSH return key not working properly in some contexts
- App crashes after updates
- 2-factor authentication sign-in broken
- Incidents marked resolved still show as new
- Logs missing with applied filters
- App crashes when viewing log entry details in dark mode
- External keyboard support broken on iPad
- Notification permissions not requested on iOS
- Cannot change logged-in account
- Project switching broken
- Scrolling issues in logs and traces
Requested features
20 requests- Cloud Run service support
- Cloud Tasks management
- Cloud Build integration
- Custom dashboard access from mobile
- Dark mode for iPad
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- Cloud Shell full-screen mode
- Better keyboard support for external keyboards
- Account switching capability
- Notification management improvements
- GKE (Google Kubernetes Engine) support
- Cloud Functions monitoring
- Datalab integration
- API quota viewing
- Cloud Storage bucket upload/replace functionality
- Instance group management
- HTTP Load Balancing controls
- Password protection for app
- Font size adjustment in console
- Improved SSH/terminal UX
- BigQuery support
FreeScout
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Google Cloud
No in-app purchases
FreeScout
No in-app purchases
