Comparison

Confluence Cloud vs San Bruno Responds

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Confluence Cloud

Access your team's knowledge base and collaborate on projects from anywhere. Get instant updates, find important information quickly, and leverage AI for summaries and answers. Stay connected and productive on the go.

Highlights
  • Real-time team updates and notifications
  • AI-powered content summarization and Q&A
  • Starred pages and recent work for quick access
  • Voice-to-text chat with AI assistant
  • Improved search relevancy with AI
  • Offline access to starred pages
Read full description

Work happens everywhere. With Confluence Mobile, your team’s knowledge travels with you — from your desk to wherever you are. Get updates the moment they happen — mentions, approvals, and more, so you stay connected and informed. NEVER MISS A BEAT - Catch up quickly with high priority notifications. - Pickup work right where you left off - Keep the conversation going, wherever you are ALWAYS FIND WHAT’S IMPORTANT - Surface your most important updates with starred pages and recent work - Watch Looms for the latest project context - See what’s top of mind and trending across your teams DO MORE WITH ROVO AI Rovo is your AI-powered productivity partner in Confluence. - Turn pages into podcast-style episodes you can listen to - Talk to Rovo Chat - and Rovo can answer back using voice-to-text - Ask Rovo to define company jargon or find the right DRI for a project FIND WHAT YOU NEED - Improved relevancy powered by AI - Recents, spaces, and favorites — all up front - Stay informed with AI grounded in company knowledge STAY IN THE LOOP WITHOUT THE NOISE - Sort by mentions, comments, and recents - Reply or react with a tap - Smarter notifications keep you focused on what matters Already using Confluence? Log in and pick up where you left off. New to Confluence? Download the app and login or create a free account to get started. Please note, there are three different apps for Confluence: Confluence Cloud, Confluence Data Center, and Confluence Server. If you can’t log in, confirm with your Confluence admin that you’re working on a cloud instance.

About

San Bruno Responds

This tool allows residents to submit and track service requests directly from their smartphone or computer. Users can also share reports, including photos and text, and view requests submitted by others.

Highlights
  • Submit service requests
  • Track request status
  • View public reports
  • Share reports with photos
  • Access via desktop or mobile
Features
Read full description

The City of San Bruno is pleased to provide ‘San Bruno Responds’, a tool that allows you to submit, track and view service requests through your smartphone or computer. It also provides users the opportunity to share those reports (type of request, photo and text), if desired, on the application. Further, ‘San Bruno Responds’ allows constituents the opportunity to view reports submitted by other users who have requested that particular reports be shared. ‘San Bruno Responds’ can be used via desktop computers at www.sanbruno.ca.gov or by downloading the free app from your app store.

Screenshots

Confluence Cloud4 screens
San Bruno Responds3 screens

Verdict

The call

The clearest difference is rating: Confluence Cloud at 4.6 against San Bruno Responds's 2.6. Confluence Cloud also leads on ads (none vs shown) and update cadence (every 8 days vs every 9 months). San Bruno Responds's advantage is review sentiment (33% vs 21%) and iOS requirement (13.0 vs 18.0). On price, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Confluence Cloud holds the better App Store score, 4.6 against 2.6. That said, the two scores are not equally well evidenced: Confluence Cloud has 3.7K ratings behind it against 7, so its average is the more settled of the two. Written reviews complicate that: 21% of Confluence Cloud's written reviews are positive against 33% of San Bruno Responds's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Confluence Cloud ships an update every 8 days, San Bruno Responds every 9 months. The most recent releases landed on November 12, 2026 and November 6, 2026 respectively.

Scorecard7 real differences · 3 level
Confluence Cloud versus San Bruno Responds: the parameters behind the verdict, then further details
ParameterConfluence CloudSan Bruno Responds
PriceFreeFree
Rating4.6 (3.7K ratings) — better2.6 (7 ratings)
Positive reviews21.0% of reviews33.3% of reviews — better
Number of ratings3.7K — better7
Update frequencyEvery 8 days — betterEvery 9 months
AdsNo — betterYes
In-app purchasesNoNo
MonetizationFree — betterAd-supported
DevicesiPhone, iPadiPhone, iPod
Requires iOS18.013.0 — better
Further details — not scored
Size226 MB30 MB
Age rating4+4+
DeveloperAtlassianCity of San Bruno

Customer experience

Confluence Cloud

All ratings3,694 ratings
Positive90.9%
Neutral2.7%
Negative6.4%
Written reviews376 reviews
Positive21.0%
Neutral11.2%
Negative67.8%

San Bruno Responds

All ratings7 ratings
Positive28.6%
Neutral14.3%
Negative57.1%
Written reviews3 reviews
Positive33.3%
Neutral33.3%
Negative33.3%

Bugs and requests

Confluence Cloud

Reported bugs

5 issues
  • Notification badge doesn't go away
  • Formatting issues when editing pages
  • Inability to insert links and images
  • Crashes when loading large pages
  • Login issues and session expiration

Requested features

5 requests
  • Add support for calendars
  • Improve table and formatting options
  • Allow offline editing and drafts
  • Provide native macOS app
  • Enable switching between multiple accounts

San Bruno Responds

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Confluence Cloud

No in-app purchases

None

San Bruno Responds

No in-app purchases

Questions

Is Confluence Cloud free?
Confluence Cloud is free to download, with no in-app purchases.
Is San Bruno Responds free?
San Bruno Responds is free to download, with no in-app purchases.
Which has better reviews, Confluence Cloud or San Bruno Responds?
Confluence Cloud is rated higher. Confluence Cloud averages 4.6 out of 5 from 3.7K ratings, while San Bruno Responds averages 2.6 from 7 ratings.
Do Confluence Cloud or San Bruno Responds have ads?
San Bruno Responds shows ads; Confluence Cloud does not.
Which is updated more often, Confluence Cloud or San Bruno Responds?
Confluence Cloud ships an update every 8 days, and San Bruno Responds every 9 months. Most recently, Confluence Cloud was updated on November 12, 2026 and San Bruno Responds on November 6, 2026.

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