Confluence Cloud vs JSMobile.
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Confluence Cloud
Access your team's knowledge base and collaborate on projects from anywhere. Receive instant updates, catch up on important information, and leverage AI for summaries and answers. Stay connected and productive on the go.
- Real-time updates and notifications
- AI-powered content summarization
- Voice-to-text AI chat
- Starred pages and recent work
- Project context with Loom videos
- AI-driven search and relevance
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Work happens everywhere. With Confluence Mobile, your team’s knowledge travels with you — from your desk to wherever you are. Get updates the moment they happen — mentions, approvals, and more, so you stay connected and informed. NEVER MISS A BEAT - Catch up quickly with high priority notifications. - Pickup work right where you left off - Keep the conversation going, wherever you are ALWAYS FIND WHAT’S IMPORTANT - Surface your most important updates with starred pages and recent work - Watch Looms for the latest project context - See what’s top of mind and trending across your teams DO MORE WITH ROVO AI Rovo is your AI-powered productivity partner in Confluence. - Turn pages into podcast-style episodes you can listen to - Talk to Rovo Chat - and Rovo can answer back using voice-to-text - Ask Rovo to define company jargon or find the right DRI for a project FIND WHAT YOU NEED - Improved relevancy powered by AI - Recents, spaces, and favorites — all up front - Stay informed with AI grounded in company knowledge STAY IN THE LOOP WITHOUT THE NOISE - Sort by mentions, comments, and recents - Reply or react with a tap - Smarter notifications keep you focused on what matters Already using Confluence? Log in and pick up where you left off. New to Confluence? Download the app and login or create a free account to get started. Please note, there are three different apps for Confluence: Confluence Cloud, Confluence Data Center, and Confluence Server. If you can’t log in, confirm with your Confluence admin that you’re working on a cloud instance.
JSMobile.
Manage customer service requests and issues from anywhere. This app allows you to create, comment on, and transition requests, with real-time push notifications for important updates. It also supports adding multiple attachments and filtering requests.
- Create and transition customer requests
- Comment on requests
- Add multiple attachments
- Real-time push notifications
- Filter open and closed requests
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Access your customer requests on the go with this user-friendly interface. Keep on top of your requests and issues, no matter where you are. JSMobile application allows you to access and interact with customer service requests on the go with this user-friendly interface. With this app, you can: Create and transition customer requests Comment on the requests Add multiple attachments to the requests Get real-time push notification of important updates Filter open requests, closed, created user Note: To activate all of JSMobile's features, your support portal admin should install the JSMobile-Service Management Portal app on Atlassian Jira instance through this link.
Screenshots
Verdict
The clearest difference is rating: Confluence Cloud at 4.6 against JSMobile.'s 1.0. Confluence Cloud also leads on ratings volume (3.7K vs 2) and review sentiment (21% vs 0%). JSMobile.'s advantage is monetization model (free vs freemium) and iOS requirement (15.0 vs 17.0). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Confluence Cloud holds the better App Store score, 4.6 against 1.0. That said, the two scores are not equally well evidenced: Confluence Cloud has 3.7K ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 21% of Confluence Cloud's written reviews are positive against 0% of JSMobile.'s.
Both ship on a similar rhythm, roughly every 8 days. Both last shipped on October 29, 2026.
| Parameter | Confluence Cloud | JSMobile. |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (3.7K ratings) — better | 1.0 (2 ratings) |
| Positive reviews | 21.0% of reviews — better | 0.0% of reviews |
| Number of ratings | 3.7K — better | 2 |
| Update frequency | Every 8 days | Every 8 days |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Freemium | Free — better |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 17.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 226 MB | 48 MB |
| Age rating | 4+ | 4+ |
| Developer | Atlassian | Infosysta DWC LLC |
Customer experience
Confluence Cloud
JSMobile.
Bugs and requests
Confluence Cloud
Reported bugs
5 issues- Notification badge doesn't go away
- Formatting issues when editing pages
- Inability to insert links and images
- Crashes when loading large pages
- Login issues and session expiration
Requested features
5 requests- Add support for calendars
- Improve table and formatting options
- Allow offline editing and drafts
- Provide native macOS app
- Enable switching between multiple accounts
JSMobile.
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Confluence Cloud
No in-app purchases
JSMobile.
No in-app purchases
