Comparison

Jira Cloud by Atlassian vs Mobile OTRS

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Jira Cloud by Atlassian

Manage projects and track tasks from anywhere with this agile project management tool. Create, update, and comment on work items, receive real-time notifications, and monitor project progress. Streamline team requests and approvals for efficient workflow.

Highlights
  • Create, update, and edit work items
  • Attach files and add comments
  • Plan, track, and analyze with roadmaps
  • Real-time push notifications
  • Project progress summaries
  • Customize forms for requests
  • Review and approve work items
Read full description

Stay productive, no matter where you are or what team you’re on. Jira, the #1 agile project management software, serves every team from engineering to marketing. Jira Mobile gives you instant, on-the-go access to all your work items, team projects, and updates. Download the app and see why 300,000+ organizations plan and track work in Jira. KEEP MOVING WORK FORWARD • Create, update, and edit work from bugs to campaigns • Attach files and leave comments for team context • Plan, track, and analyze with roadmaps and reports NEVER MISS AN UPDATE • Get real-time push notifications • Decide what you want to be notified about • Snooze notifications or set working hours for focus CHECK PROJECT PROGRESS  • See key metrics at a glance with project summaries • Track project progress and priorities • Identify issues quickly to make fast decisions MANAGE TEAM REQUESTS • Create and customize forms and report issues easily • Submit requests for creative, content, inventory, and more  • Streamline task assignment for your team APPROVE & UNBLOCK WORK • Review and approve work items on the go • Assign reviews to the right users • Create a consistent and efficient review process Download the app and create an account for free. Jira users can log in using their existing Jira details. Got questions? Our support team is here to help!

About

Mobile OTRS

Read full description

The long-awaited Mobile OTRS app is here, the iOS version of the PC-based OTRS10 Kaizen software. OTRS is a tool used for Kaizen (improvement) in manufacturing and a variety of industries. OTRS allows you to perform video-based motion analysis, and utilize the analysis results for identifying fluctuations in production time and performing comparisons between work styles. *OTRS is an acronym for Operation Time Research Software. ◆Features 1. Video Recording, 2. Work Analysis, 3. Cycle Time Analysis, 4. All Cycle Aggregation, 5. Video Comparison, 6. Data Export, 7. OTRS10 System Linkage 8. Real-time Analysis, 9. Creation of Standardized Work Combination Chart, 10. Creation of Line Balancing Chart ◆Detailed Features 1. Video Recording: Start/stop video recording and zoom in/out from the video recording icon. 2. Work Analysis: Divide work elements by recording/stopping video recorded with this product. 3. Cycle Time Analysis: Analyze up to 20 cycles. 4. All Cycle Aggregation: Display fluctuations in all work elements and identify best and worst time. 5. Video Comparison: Display comparative playback comparing two videos. 6. Data Export: Export Analysis Data (CSV) and OTRS Data (.otrs) to other applications. 7. OTRS10 System Linkage: Import and export Analysis Data created by OTRS10. 8. Real-time Analysis: Work elements can be defined, measured and updated in real-time whilst recording video. 9. Creation of Standardized Work Combination Chart: Create a uniaxial Standardized Work Combination Chart isplaying time for manual work, machine operation, waiting, and walking. 10. Creation of Line Balancing Chart: Display variation in two videos as Line Balancing Chart. ◆Utilization Cases in Manufacturing Industry - Department: Operations Management Development, Production, Quality Management, Production Engineering - Workplace: Production preparation, Mass production process, Assembly, Processing, Painting, In-house logistics, Quality management - Purpose: Elimination of waste and variation, Work verification improvement, Kaizen activities, Leveling, Operation rate improvement, Manpower saving, Standardization, Training, Video manual creation ◆Requirements - OS Version: iOS17 or later - Device: iPad Air2 or later, iPhoneXs or later ◆Prior contract is separately required to use this application. ◆Developer: Broadleaf Co., Ltd.

Screenshots

Jira Cloud by Atlassian4 screens
Mobile OTRS4 screens

Verdict

The call

The clearest difference is update cadence: Jira Cloud by Atlassian at every 9 days against Mobile OTRS's every 4 months. Mobile OTRS's advantage is iOS requirement (13.0 vs 18.0). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Jira Cloud by Atlassian ships an update every 9 days, Mobile OTRS every 4 months. The most recent releases landed on November 3, 2026 and October 27, 2026 respectively.

Scorecard2 real differences · 8 level
Jira Cloud by Atlassian versus Mobile OTRS: the parameters behind the verdict, then further details
ParameterJira Cloud by AtlassianMobile OTRS
PriceFreeFree
Rating4.7 (41K ratings) — better—
Positive reviews47.5% of reviews—
Number of ratings41K — better—
Update frequencyEvery 9 days — betterEvery 4 months
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS18.013.0 — better
Further details — not scored
Size437 MB23 MB
Age rating4+4+
DeveloperAtlassianBroadleaf Co., Ltd.

Bugs and requests

Jira Cloud by Atlassian

Reported bugs

4 issues
  • Inconsistent behavior when adding comments
  • Issues with login and credential management
  • Problems with syncing and offline functionality
  • Ticket details not displaying correctly

Requested features

4 requests
  • Add ability to create and move issues
  • Improve support for epics and roadmaps
  • Implement custom filters and dashboards
  • Enhance text formatting and attachment handling

Mobile OTRS

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Jira Cloud by Atlassian

No in-app purchases

None

Mobile OTRS

No in-app purchases

Questions

Is Jira Cloud by Atlassian free?
Jira Cloud by Atlassian is free to download, with no in-app purchases.
Is Mobile OTRS free?
Mobile OTRS is free to download, with no in-app purchases.
Do Jira Cloud by Atlassian or Mobile OTRS have ads?
Neither Jira Cloud by Atlassian nor Mobile OTRS shows ads.
Which is updated more often, Jira Cloud by Atlassian or Mobile OTRS?
Jira Cloud by Atlassian ships an update every 9 days, and Mobile OTRS every 4 months. Most recently, Jira Cloud by Atlassian was updated on November 3, 2026 and Mobile OTRS on October 27, 2026.

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