Hushmail vs JotPsych
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Hushmail
Securely send and receive encrypted emails on your mobile device. Protect sensitive client information with HIPAA-compliant communication. Manage multiple accounts, organize your inbox, and receive timely notifications for new messages.
- Encrypted email sending and receiving
- HIPAA-compliant communication
- Face ID/Touch ID inbox protection
- Email notifications
- Folder organization
- Manage forwarding addresses and aliases
- Support for multiple accounts
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Hushmail for iPhone brings secure email and peace of mind to your mobile device. Keep client information safe, check multiple accounts, and stay connected to your practice — wherever you are. Dr. Traci Williams says: "Hushmail’s iPhone app makes it easy for me to keep up with all my client communications and respond in a timely manner." Hushmail for iPhone requires an active Hushmail for Healthcare, Hushmail Premium, Hushmail for Small Business, or Hushmail for Law account. With Hushmail for iPhone, you can: * Send and receive encrypted emails * Get notifications when you receive a new email * Protect your inbox with Face ID or Touch ID * Organize your folders and flag important emails * Manage forwarding addresses and aliases — all in one inbox * Check up to 10 Hushmail email accounts Why do 47,000+ healthcare professionals choose Hushmail? Healthcare providers: * Easy, HIPAA-compliant client communication * One-tap encryption to protect sensitive emails to clients, colleagues, or third parties * More than just an email app — part of a toolkit to support your entire client journey * Friendly support by phone, email, and live chat — from people who understand healthcare Trusted since 1999 by healthcare professionals For over 25 years, we’ve helped thousands of solo practitioners and healthcare practices communicate securely and stay compliant. Whether you’re launching a solo therapy practice or managing a growing team, we’re here to support you every step of the way.
JotPsych
This app records patient interactions and automatically generates HIPAA-compliant, medically accurate charting notes. Users can then review, edit, and approve the generated documentation for both in-person and telehealth visits.
- AI-powered note generation
- HIPAA-compliant charting
- Record patient interactions
- Review and edit notes
- Support for telehealth visits
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JotPsych (by SmartScribe) listens to your patient interactions and generates complete, HIPAA-compliant, medically-accurate notes. All you need to do is review, edit, and approve. Download the JotPsych companion application on your phone to record your patient encounters for in-person and Telehealth visits.
Screenshots
Verdict
The clearest difference is rating: JotPsych at 3.3 against Hushmail's 1.9. JotPsych also leads on review sentiment (33% vs 21%) and iOS requirement (13.0 vs 15.0). Hushmail's advantage is ratings volume (110 vs 12). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
JotPsych holds the better App Store score, 3.3 against 1.9. That said, the two scores are not equally well evidenced: Hushmail has 110 ratings behind it against 12, so its average is the more settled of the two. Written reviews point the same way: 21% of Hushmail's written reviews are positive against 33% of JotPsych's.
Hushmail ships an update every 5 weeks, JotPsych every 2 months. Both last shipped on October 24, 2026.
| Parameter | Hushmail | JotPsych |
|---|---|---|
| Price | Free | Free |
| Rating | 1.9 (110 ratings) | 3.3 (12 ratings) — better |
| Positive reviews | 21.1% of reviews | 33.3% of reviews — better |
| Number of ratings | 110 — better | 12 |
| Update frequency | Every 5 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 15.0 | 13.0 — better |
| Further details — not scored | ||
| Size | 8 MB | 36 MB |
| Age rating | 4+ | 4+ |
| Developer | Hush Communications Canada Inc. | SmartScribe Corp |
Customer experience
Hushmail
JotPsych
Bugs and requests
Hushmail
Reported bugs
4 issues- App frequently freezes or fails to load emails
- Inability to send emails or access account
- Inconsistent behavior when switching between app and web
- Encryption button not working as expected
Requested features
4 requests- Add ability to mark emails as unread
- Improve spam filtering and email categorization
- Implement landscape mode support for tablets
- Provide option to reset password if forgotten
JotPsych
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Hushmail
No in-app purchases
JotPsych
No in-app purchases
