Loop Email vs Blix

Loop Email helps teams manage customer messages in shared email accounts such as support@, contact@, info@, orders@ and more. Efficiently and on the go. Loop is a simple yet powerful team inbox, easy to set up and use for teams handling customer messages via email. With Loop no messages get missed and your team can assign ownership, chat about customer emails, exchange files, automate workflows and manage shared inboxes with ease, all within a purpose-built iOS app. With Loop you’ll be able to: - Manage any shared email accounts - Collaborate 1-2-1 and in groups with your team - Set up automated workflows to help you manage any incoming emails - Have internal discussions with your team before replying to your customers - Organize your personal as well as team inboxes for best productivity Key features: - Unified inbox: Manage all of your email accounts from one view - Shared inbox: Manage incoming emails as a team, without having to share login details - Assign owners: Know who’s in charge of any conversation - Side chat on emails: Start a private side chat on any email thread - Team channels: Use Loop for team chat as well as email management - Shared tags: Keep your team inbox organized with labels and tags - Rules & automations: Automate workflows for your team with a powerful rules engine - SLAs: Get your response time optimized with SLA notifications - Snooze: Snooze a conversation for a period of time to keep your inbox organized - Templated responses: Set up templates for frequent queires - Collision detection: Prevent sending multiple replies by mistake - Reports & insights: Customizable reports to see how your team is doing - Works across all platforms

Blix is the ultimate communication tool for you and your team. It combines email, chat, later board, calendar, contacts and more in one single app. Using multiple apps plus email to communicate with your team is tiresome and frustrating. Blix makes managing your team’s collaboration easy, simple, and affordable by organizing it all into one innovative app. * Collaborate with your teammates around projects and ideas * Faster & smarter - make it easy for your team to stay connected at all times using Mail & Chat * Real-time messaging & file sharing * Safety and security above all Unified Messaging App: Streamline your organizational messaging with a single tap away to switch between your emails and chats. Interact via teams and direct messages in real-time. The organization contacts are smartly integrated so you can see who is available. Blix takes the best of Blue Mail, a world class email service used by millions of people worldwide, and weaves in iMail to create a super-charged platform. Blix’s innovative marriage of modern messaging with email creates a hybrid that makes it possible for you to send an iMail, confirm when it’s been delivered and read, and see that a teammate is typing a response. iMail is real-time end-to-end secured email for teams enabling context-based conversations that are intuitive to anyone using chat today. Later Board: You can manage your own inbox with the Later Board, turning emails into actionable tasks. By pushing an email to either Today, Later, or Done, you can add personal notes, prioritize actions, and get your work done quickly and efficiently. Share emails with your team: Blix’s new workflow enables you to simply share an email with your workgroup, so that all members of the team can view and comment on it in real-time. Communicate with visitors on your website: Using the iMail Bridge technology, you can choose whether your website visitors will need to reveal their identity or remain anonymous. The iMail Bridge allows website communication to go directly to your team, where you can handle your customer feedback with ease, providing superior analysis, distribution and response. Works with any Email Account: Add one or more of your Office365, Exchange, Google, IMAP or POP3 or any other mail account.