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Loop Email: Mail & Team Chat

Loop Email: Mail & Team Chat

Shared Inbox Built for Teams

16 ratings
29 reviews
💼 Business
📊 Productivity
Free

Details

Released
August 6, 2015
Updated
October 10, 2026

Features

Developer

NITO d.o.o.
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About

This app provides a unified inbox for teams to manage shared email accounts and collaborate on customer messages. It allows for assigning conversations, internal team chat, and automating workflows to improve efficiency and ensure no message is missed.

✓Unified inbox management
✓Shared inbox for teams
✓Assign conversation ownership
✓Internal side chat on emails
✓Team chat channels
✓Automated workflow rules
✓Templated responses
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What's New in Loop Email

7.3.8

October 10, 2026

Bug fixes, performance improvements.

User reviews

Most RecentHighest RatedLowest Rated

Big fan

I’m a huge fan of loop. It has changed how we handle email at my small business. Only two issues - sometimes the Mac OS app doesn’t sync exactly right with the iOS app (resolved, archive) and I wish iOS app had actionable notifications. Otherwise a great app and program.
LLefkoff

Needs UX work

The app has no way I can find to quickly select multiple emails to delete.

I’ll post a video to YOUTUBE and get like 100 comment notifications in an hour and you have to swipe one by one to get rid of them :(
BRBig D Rizzle

Signatures

Hi. Could you tell me if this app supports:

HTML signatures created on websites such as WiseStamp

and

The viewing of multiple inboxes at one time

Thanks
Sarah
SSarahD22

Focus inbox

Can you cut it off?
JJoelsmnm

Perfect but ...

Super simple and fancy but limited to Gmail accounts without adding Yahoo.
Mmego_magdy
See 24 more reviews

FAQ

What does Loop Email do?

Loop Email is a team inbox application designed to help groups manage shared email accounts like support@ or contact@. It allows teams to collaborate on customer messages, assign ownership of conversations, chat internally about emails, and automate workflows for better efficiency.

What are the key features of Loop Email?

Key features include a unified inbox to manage all email accounts in one view, shared inbox functionality for team collaboration without sharing logins, assigning owners to conversations, side chat for internal discussions on emails, team channels for chat, shared tags for organization, and rules & automations.

Is Loop Email free to use?

The application is free to use and includes in-app purchases. Specific details on pricing for advanced features or premium tiers are not provided in the description, but the core functionality is available for free.

What platforms does Loop Email work on?

The app is designed to work across all platforms, indicating it is likely available on multiple operating systems and devices. The description specifically mentions it is a purpose-built iOS app, suggesting mobile compatibility.

How does Loop Email help teams manage customer messages?

It centralizes all incoming customer emails into a shared inbox, preventing messages from being missed. Teams can then assign conversations to specific members, discuss them internally via side chat, and set up automated rules to streamline responses and workflows.