Loop Email vs ViewBot

Loop Email helps teams manage customer messages in shared email accounts such as support@, contact@, info@, orders@ and more. Efficiently and on the go. Loop is a simple yet powerful team inbox, easy to set up and use for teams handling customer messages via email. With Loop no messages get missed and your team can assign ownership, chat about customer emails, exchange files, automate workflows and manage shared inboxes with ease, all within a purpose-built iOS app. With Loop you’ll be able to: - Manage any shared email accounts - Collaborate 1-2-1 and in groups with your team - Set up automated workflows to help you manage any incoming emails - Have internal discussions with your team before replying to your customers - Organize your personal as well as team inboxes for best productivity Key features: - Unified inbox: Manage all of your email accounts from one view - Shared inbox: Manage incoming emails as a team, without having to share login details - Assign owners: Know who’s in charge of any conversation - Side chat on emails: Start a private side chat on any email thread - Team channels: Use Loop for team chat as well as email management - Shared tags: Keep your team inbox organized with labels and tags - Rules & automations: Automate workflows for your team with a powerful rules engine - SLAs: Get your response time optimized with SLA notifications - Snooze: Snooze a conversation for a period of time to keep your inbox organized - Templated responses: Set up templates for frequent queires - Collision detection: Prevent sending multiple replies by mistake - Reports & insights: Customizable reports to see how your team is doing - Works across all platforms

Every conversation. One inbox your whole team can see. ViewBot is a shared team inbox for business WhatsApp — and email, Instagram and website chat too. Put your whole team on one number, see every conversation on one screen, and never let a hot lead vanish in the chaos. WHY VIEWBOT - Unlimited agents on a single WhatsApp number. No per-seat bill, no four-device cap. - Official and unofficial: connect Meta's official Cloud API, an unofficial Green API / QR connection, or both. We are provider-agnostic. - One inbox for every channel: WhatsApp, email, Instagram and web chat, all in one place. - Assignment and statuses: route chats to the right agent and track open, pending and closed so nothing gets dropped. AI AND YOUR TEAM, SAME CONVERSATION A copilot drafts replies from your own data and handles the routine, and a human can step into the same screen the moment it matters. Point the AI at your website or upload files and it learns them in seconds. Choose from six model providers, including Claude, GPT and Gemini. BUILT FOR THE WAY TEAMS WORK - Smart automations: triggers, delays and auto-tagging, plus Calendar, Drive and Docs, with no code. - Full API: wire ViewBot into Make, n8n or Zapier and build any flow you want. - Tasks and notes so the whole team stays in sync. IN YOUR POCKET A lead comes in, you get a push, you assign it and reply, from anywhere. The mobile app gives you the shared inbox, assignment, statuses and push notifications on the go, with AI suggestions on mobile too. Setup takes about two minutes. Start free, no credit card required.