LogicMonitor Mobile Alerts vs AlertOps

LogicMonitor mobile application is a triage tool, giving you the ability to easily view and interact with alerts and dashboards. Have all your active alerts and associated graphs at your fingertips along with the ability to swipe to acknowledge and escalate alerts or schedule down time for a device. LogicMonitor is a SaaS based performance monitoring platform. With LogicMonitor, you can instantly monitor the health and performance of your systems in one place at the same time. Embedded thresholds and operations best practices tell you everything about the health and performance of your systems, and proactively alert you to issues. Current functionality: • View Alerts & Dashboards • Act on alerts -> Acknowledge, Escalation, SDT and notes. • Viewing of the device graphs of the instance that triggered the alert. • Viewing of the rest of the device’s datasources/instance graphs. • Viewing of dashboards.(Only viewing dashboards allowed by role of the user. Not creating them, only viewing dashboards created in main app.) • Adjusting the time range on graphs and dashboards. • Ability to search and sort alerts.

AlertOps - Master the Unexpected - Transform real-time operational intelligence into automated incident response. AlertOps is an incident management platform that helps enterprises, big and small, optimize their alerts from varied digital systems, by reducing alert fatigue, and improving response and mean time to resolution (MTTR). AlertOps supports IT Ops, DevOps, SecOps, Building Management, Facilities, Data Center Operations, and executives respond and react to incidents. AlertOps ensures that the alerts reach the right person the first time, every time! We use smart routing technology, routing rules based on user priorities and schedules that integrate with your on-call schedule. AlertOps manages your incident management process by reducing alert noise and resolution time with our multi-tiered escalation rule. AlertOps for iOS allows you to • Receive unlimited push notifications • View and quickly respond to open alerts (take assignment, close or escalate to the next on call person) • View alert details, messages, notes, timelines, and resolution • Add relevant teams to an ongoing incident • Set custom sounds based on alert priority • Create new alerts from the mobile app • List of groups and users and their contact methods • Execute custom preconfigured actions (clear logs, restart servers, collect diagnosis etc.) directly from mobile app Note: An AlertOps subscription is required to use this application. Please contact sales@alertops.com to purchase a subscription. Please contact support@alertops.com with any feedback and comments.