LogicMonitor Mobile Alerts vs MistAI

LogicMonitor mobile application is a triage tool, giving you the ability to easily view and interact with alerts and dashboards. Have all your active alerts and associated graphs at your fingertips along with the ability to swipe to acknowledge and escalate alerts or schedule down time for a device. LogicMonitor is a SaaS based performance monitoring platform. With LogicMonitor, you can instantly monitor the health and performance of your systems in one place at the same time. Embedded thresholds and operations best practices tell you everything about the health and performance of your systems, and proactively alert you to issues. Current functionality: • View Alerts & Dashboards • Act on alerts -> Acknowledge, Escalation, SDT and notes. • Viewing of the device graphs of the instance that triggered the alert. • Viewing of the rest of the device’s datasources/instance graphs. • Viewing of dashboards.(Only viewing dashboards allowed by role of the user. Not creating them, only viewing dashboards created in main app.) • Adjusting the time range on graphs and dashboards. • Ability to search and sort alerts.

The Mist AI app is designed to help in installing Juniper Switch(es), Wan edge routers, Mist edge, and Mist Access Point(s) for easy on-boarding. Mist AI supports the user roles mentioned below: • Admin role: Access to all the application features. • Installer role: Limited access. They can only do the initial setup of devices in the Org. Mist AI has the following features: LOGIN • Allows users with the admin/installer role to securely log in with their existing Mist account. • Log in via SSO and biometric authentication. CLAIM DEVICE • Claim a Juniper Switch(es), Wan edge routers, Mist edge, and Mist Access Point(s) to an Org or Site using a Claim or QR code(if not already claimed via activation code). DEVICE INVENTORY • Fast and easy way to search devices by name, mac, or scanning a QR at the Org level. • View list and count of devices on the Org Level. • An efficient way to assign multiple devices to a Site. • View device model and associate Site name. SITE INFORMATION • View Juniper Switch(es), Wan edge routers, Mist edge and Mist Access Point(s) in list view. • View Access Points in map view. • Fast and easy way to search devices by name, mac, or scanning a QR at the Site level. • View the total number of devices on the Site. • Device status (connected or disconnected). • Navigate to the device detail page. DEVICE DETAILS • View device details such as name, mac, status (connected/disconnected), firmware version, and uptime. • Unassign, Unclaim, or Replace devices. • Remove the Access Point from a map. (AP only) • Allows placement of an Access Point on a floor plan with the ability to set AP height and LED orientation.(AP only) MIST AI APP REQUIREMENTS • Mist Account. • Admin/Installer role access to the deployment Org. • Juniper Switch(es), Wan edge routers, Mist edge and Mist Access Point(s) USER MANUAL • https://www.mist.com/documentation/mist-ai-mobile-app/