HipLink Mobile vs Accela Mobile

HipLink Mobile: HipLink Mobile is an extension of the HipLink communication platform that provides maximum flexibility to optimize use of smartphones and tablets for secure messaging and texting. Using HipLink Mobile, a User can have a priority view of important alerts, receive fully-secure text messages, send secure messages, and execute actions remotely. Text messages can be sent completely independent of a cellular data connection using Wi-Fi. In addition to interactive chat messages like traditional SMS, the application can also receive an alert sent from a desktop, call center, or automatically from a backend application. Real-Time Mapping: HipLink Mobile offers the ability to send alerts with real-time mapped target locations. Alerts are shown with a map attached, from where Users not only see the directions, but also see who else is en route to the incident. HipLink Mobile Features Include: - Fully secure messages with confidentiality and integrity checks - All networks operate on either carrier's data network or Wi-Fi - Secure chat for conversational messaging with other Users - Dedicated Alert inbox for HipLink messages sent from a desktop or application - File attachments of all types supported - All messages can be sent with increasing severity levels, each with distinguishing tones that can be defined by the User - Persistent alerting feature for emergency notification with settings override for high-priority alerts - Unread messages reminders - Auto Message Expiration allows for automatic message deletions - Location coordinates can be attached to a message - Conveniently change on-call or on-duty status - Pre-programmed custom commands or templates available

Accela Mobile enables Accela Civic Platform users who work primarily in the field to complete their tasks from their iOS mobile device, including: • Result inspections • Update checklist items, individually or in batches • Capture evidence by attaching photos, videos, and audio recordings • Insert comments using comment controls that allow ad hoc as well as custom, favorite, and recent comments • View, edit, call (iPhone only), or email record contacts • Create, reschedule, and reassign records and inspections • View and update record and inspection conditions • Update record information, including status, custom forms and tables, and workflow steps • View jobs on a map and navigate to the job location • Download record and inspection data locally to the device • Update records and inspections without a data connection, save the updates locally, and sync when a data connection is available • Works with Accela Automation 9.x or higher. Requires mobile license and Accela Gateway. Contact Accela Support for more information.