QRSFinder vs Resolve Concierge
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
QRSFinder
Easily locate QRS PNOmation systems on your network. Connect directly to a single PNO environment or view a list of all network systems by serial number. Tap a serial number to launch the web app.
- Network QRS PNOmation system discovery
- Stand Alone and Network mode support
- List systems by serial number
- Direct web app launch via serial number
- Single PNO environment connection
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A handy app that will help you find the QRS PNOmation systems on your network. Works great for Pianos in Stand Alone or Network mode. Just launch the app to be connected in a single PNO environment, or receive a listing of all PNO systems on your network by serial number. Just Tap the serial number to load the PNO web app.
Resolve Concierge
This AI assistant connects directly to your smart home system, providing instant, accurate information and troubleshooting for your specific devices and rooms. It offers one-tap support requests with detailed issue summaries for technicians.
- AI assistant with real-time home knowledge
- Live troubleshooting with step-by-step guidance
- One-tap service request with issue summary
- Full device and room inventory
- Service history tracking
- Photo sharing for diagnosis
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Meet your home's dedicated AI — the smart home assistant that actually knows your system. Your app connects directly to your smart home company's platform, giving you instant, accurate answers about your specific devices, rooms, and systems. No more waiting on hold. No more guessing. Just tap and ask. YOUR HOME, INSTANTLY UNDERSTOOD This isn't a generic assistant — it knows your exact setup. Ask about your lighting, your thermostat, your theater system, or your shades, and get a real answer based on your actual devices and rooms. LIVE AI TROUBLESHOOTING When something isn't working, your AI walks you through it step by step — checking your devices in real time, pulling from your system documentation, and reviewing past service history to find the fastest fix. Watch it think through your home live as it works. ONE-TAP CONCIERGE SUPPORT Can't fix it yourself? Request a technician with a single tap. Your assistant automatically generates a full summary of your issue, the steps already tried, and the devices involved — so your tech team arrives fully briefed. No need to explain anything twice. YOUR WHOLE HOME AT A GLANCE The Home tab gives you a beautiful overview of every room and device in your home. Tap any room to see what's in it. Tap any device to start a conversation about it. BUILT FOR PREMIUM SMART HOME COMPANIES This is a white-label platform used by leading smart home integrators. Your app experience — including the name, colors, and AI personality — is fully customized to your home technology company. FEATURES: • AI assistant with real-time knowledge of your home's devices and rooms • Live troubleshooting with step-by-step guidance • One-tap service request with automatic issue summary • Full device and room inventory • Service history — see everything that's been done to your home • Photo sharing — send photos directly in chat for faster diagnosis • Branded experience powered by your smart home company Your home deserves support as smart as the technology inside it.
Screenshots
Verdict
The clearest difference is rating: Resolve Concierge at 5.0 against QRSFinder's 2.6. Resolve Concierge also leads on update cadence (every 8 days vs every 6 weeks). QRSFinder's advantage is ratings volume (9 vs 1) and iOS requirement (13.0 vs 15.1). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Resolve Concierge holds the better App Store score, 5.0 against 2.6. That said, the two scores are not equally well evidenced: QRSFinder has 9 ratings behind it against 1, so its average is the more settled of the two.
QRSFinder ships an update every 6 weeks, Resolve Concierge every 8 days. The most recent releases landed on November 2, 2026 and October 31, 2026 respectively.
| Parameter | QRSFinder | Resolve Concierge |
|---|---|---|
| Price | Free | Free |
| Rating | 2.6 (9 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 21.2% of reviews | — |
| Number of ratings | 9 — better | 1 |
| Update frequency | Every 6 weeks | Every 8 days — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod, Apple Watch — better | iPhone, iPad, iPod |
| Requires iOS | 13.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 64 MB | 34 MB |
| Age rating | 4+ | 4+ |
| Developer | QRS Music | Resolve Concierge LLC |
Customer experience
QRSFinder
Resolve Concierge
Bugs and requests
QRSFinder
Reported bugs
46 issues- Restarts every time app is opened
- Volume sliders require diligence
- App disconnects continually
- App won't load
- Lady loudly announces IP address at night
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- App doesn't scroll to end of album
- Search tool is horrible
- App crashes or disconnects
- Does not allow connection
- Super slow loading
- Does not find piano on home Wi-Fi
- Only works when connected directly to piano
- Constant toggling between networks
- App never works correctly
- Impossible to start and connect
- Disconnects all the time
- Installers can't figure it out
- Doesn't connect to PNOmation II system
- Tells me 'no pianos found on this network'
- White screen after deleting/reinstalling
- Buggy, crashes constantly
- UX is terrible
- Doesn't stay connected
- Cannot reset
- Won't shut off or change volume
- Playlists get deleted
- Difficult to use, not intuitive
- Loses contact frequently
- Hard to get reconnected
- Half the time or more it doesn't find the piano
- Quits unexpectedly
- Secondary audio stops working
- No differentiating songs with voice/instruments
- Plays random song instead of selected
- App will not allow choosing a song to play
- Defaults back to a random song
- Refuses to play desired song
- Won't connect to the piano
- Automatically disconnects from local network
- Cannot find piano on network
- New updates cause piano to lose connection
- Wireless system keeps shutting down
- App shows Bluetooth connection but requires local Wi-Fi
- SSID cannot be hidden for connection
- When adding single song, many others are added
- Editing a playlist is almost impossible
Requested features
8 requests- Add monthly all-access subscription
- Make purchasing songs/albums easier (e.g., Apple Pay)
- Fix UI to be more user-friendly
- Add ability to scan songs and albums easier
- Hire better app developers
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- Overhaul interface for 21st century
- More solo singers with piano-only songs
- Cheaper price tag for library
Resolve Concierge
Not enough reviews yet to summarise bugs or requests.
In-app purchases
QRSFinder
No in-app purchases
Resolve Concierge
No in-app purchases
Questions
Is QRSFinder free?
Is Resolve Concierge free?
Which has better reviews, QRSFinder or Resolve Concierge?
Do QRSFinder or Resolve Concierge have ads?
Which is updated more often, QRSFinder or Resolve Concierge?
Other comparisons
