Comparison

FourKites CarrierLink vs FreightSmith

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

FourKites CarrierLink

This app simplifies communication between truck drivers and their freight brokerage partners. It allows for automatic check calls, document uploads, and real-time location sharing, streamlining logistics and payment processes.

Highlights
  • Automatic check calls
  • Document upload (BOL, POD, etc.)
  • Real-time GPS location sharing
  • Load assignment notifications
  • Broker communication notifications
  • Search for facilities
  • Access truck-specific points of interest
Features
Read full description

Welcome to Fourkites CarrierLink - the most intuitive, hassle-free way for drivers to communicate with their freight brokerage trading partners and the Shippers. CarrierLink powered by FourKites is a free, easy to use and time saving app for truck drivers to communicate about assigned loads without having to make check-in calls. Using the app, drivers can send automatic check calls, upload documents, and communicate about truck availability. To get started, get in touch with your brokers or email support@fourkites.com for more details. FEATURES • Search for a facility • Access Truck Specific Points of Interests like Parking Slots, Service Stations, Truck Stops etc. • Get instant notification when a load is assigned to you • Get instant notifications when a broker representative communicates with you about loads • Track your location using GPS & share it with your broker representative or shipper via FourKites portal • Upload BOL, POD, Invoice, Scale Tickets and Lumper receipts to initiate the payment process CarrierLink - Take the new road to smarter communication for logistics and supply chain! FourKites Terms Of Use: http://mobile.fourkites.com/terms.html

About

FreightSmith

This app digitizes inbound logistics for receivers, drivers, carriers, and shippers. It streamlines payment processing and operational efficiency with real-time notifications and paperless receipts. Drivers can save significant time on check-in and payment.

Highlights
  • Real-time notification capabilities
  • Web-based carrier portal
  • Digital payment processing
  • Paperless digital lumper receipts
  • Reduces detention exposure
  • Expedites delivery process
Features
Read full description

FreightSmith offers a first of a kind solution for Receivers, Drivers, Carriers & Shippers. FreightSmith is the premier pathway for digital payment processing and inbound operational agility through a suite of digital solutions for the Supply Chain community. Created by more than four decades of innovation and a century of combined experience, FreightSmith offers a first of a kind solution for Drivers, Carriers, & Shippers. FreightSmith is engineered and led by dynamic Supply Chain technology experts that are passionate about scaling integration partnerships. With no stone unturned, the masterful design and user-friendly layout takes every detail of a delivery into consideration and makes the progressive plan to digitize the inbound process a reality. • Real-time notification capabilities • Web-based carrier portal providing instant unloading receipt visibility • 24x7x365 Customer Success Team • 40 years of credible industry experience • Reduces detention exposure & expedites delivery process Simplify & Increase Speed – On average drivers save 62 minutes between appointment check-in & unloading remittance using the FreightSmith mobile application. The convenient & contactless solution is the first of its kind. Direct Integration – Interfaces with all major check providers for fast, secure payments. Seamlessly and securely handles payments from Comcheck, EFS, T-Chek, Relay Payments, or credit/debit cards. Industry payment processing average is reduced by 42 minutes. Distinct Driver Experience – A driver friendly solution for the outdated delivery processes ingrained in-bound operations. No more standing in lines in the elements or guessing next steps. Paperless Digital Lumper Receipts – No more lost or damaged receipts! Provides a digital receipt that can be provided directly into the mobile application and shared as needed.

Screenshots

FourKites CarrierLink4 screens
FreightSmith4 screens

Verdict

The call

The clearest difference is review sentiment: FourKites CarrierLink at 81% against FreightSmith's 45%. FourKites CarrierLink also leads on rating (4.9 vs 4.7) and ratings volume (73K vs 22K). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

FourKites CarrierLink holds the better App Store score, 4.9 against 4.7. Both are backed by a comparable volume of ratings — 73K and 22K respectively. Written reviews point the same way: 81% of FourKites CarrierLink's written reviews are positive against 45% of FreightSmith's.

UpkeepUpdate frequency

FourKites CarrierLink ships an update every 5 weeks, FreightSmith monthly. Both last shipped on September 24, 2026.

Scorecard3 real differences · 7 level
FourKites CarrierLink versus FreightSmith: the parameters behind the verdict, then further details
ParameterFourKites CarrierLinkFreightSmith
PriceFreeFree
Rating4.9 (73K ratings) — better4.7 (22K ratings)
Positive reviews80.9% of reviews — better45.4% of reviews
Number of ratings73K — better22K
Update frequencyEvery 5 weeksMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS13.013.0
Further details — not scored
Size51 MB50 MB
Age rating4+4+
DeveloperFourKites, Inc.Universal Chain Group, Inc.

Customer experience

FourKites CarrierLink

All ratings73,168 ratings
Positive97.3%
Neutral1.6%
Negative1.1%
Written reviews162 reviews
Positive80.9%
Neutral3.7%
Negative15.4%

FreightSmith

All ratings17,890 ratings
Positive92.7%
Neutral4.3%
Negative3.0%
Written reviews205 reviews
Positive45.4%
Neutral3.4%
Negative51.2%

User reviews

FourKites CarrierLink

From 73K App Store ratings

What we love

  • 👍 User-friendly
  • 🚀 Detailed tracking information
  • 💡 Helpful features like gas stations and food places
  • 🚀 Automated load tracking

Room to improve

  • 🐛 Inaccurate arrival/departure times
  • 🐛 Tracking issues when no active load
  • 🐛 Notifications for completed loads
  • 🐛 Inability to manually edit arrival/departure times

FreightSmith

From 22K App Store ratings

What we love

  • 💨 Quick check-in and check-out
  • 💳 Easy payment processing
  • 👍 User-friendly app
  • 🤝 Friendly staff

Room to improve

  • 🐛 Buggy and glitchy app
  • 🤖 Poor customer service and communication
  • 📄 Unclear instructions and lack of guidance
  • 🕰️ Long wait times and delays

Bugs and requests

FourKites CarrierLink

Reported bugs

4 issues
  • App not updating properly
  • Incorrect load information
  • Tracking issues
  • Compatibility problems

Requested features

4 requests
  • Option to manually mark arrival and departure
  • Ability to repeat regular trips
  • Improved notification system
  • More customization options

FreightSmith

Reported bugs

3 issues
  • App crashes frequently
  • Login issues and account problems
  • Incorrect or missing information

Requested features

3 requests
  • Improve notification system for updates
  • Allow multiple users to access payment options
  • Provide clearer instructions and guidance

In-app purchases

None

FourKites CarrierLink

No in-app purchases

None

FreightSmith

No in-app purchases

Questions

Is FourKites CarrierLink free?
FourKites CarrierLink is free to download, with no in-app purchases.
Is FreightSmith free?
FreightSmith is free to download, with no in-app purchases.
Which has better reviews, FourKites CarrierLink or FreightSmith?
FourKites CarrierLink is rated higher. FourKites CarrierLink averages 4.9 out of 5 from 73K ratings, while FreightSmith averages 4.7 from 22K ratings.
Do FourKites CarrierLink or FreightSmith have ads?
Neither FourKites CarrierLink nor FreightSmith shows ads.
Which is updated more often, FourKites CarrierLink or FreightSmith?
FourKites CarrierLink ships an update every 5 weeks, and FreightSmith monthly. Most recently, FourKites CarrierLink was updated on September 24, 2026 and FreightSmith on September 24, 2026.

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