FreightSmith Reviews: Is It Legit?

FreightSmith
FreightSmith
Universal Chain Group, Inc.

Customer Experience

Positive experience45.0% of reviews
Neutral3.3% of reviews
Negative experience51.7% of reviews

~ Based on 211 written reviews from the US App Store.

What users say about FreightSmith

Is FreightSmith Safe?

FreightSmith appears safe based on user ratings. AppsHunter Safety Score for FreightSmith is 94/100.

This assessment is based on 24,376 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.7% of ratings point to a safe experience
4.3% of ratings suggest some concerns
3.0% of ratings point to a risky experience

~ Based on 17,890 App Store ratings for FreightSmith.

Is FreightSmith Legit?

FreightSmith appears legitimate, with a few gaps. AppsHunter Legitimacy Score for FreightSmith is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

buggy

feels like year 2000

The app

The App is good but Safeway had me talking to an AI that took forever. The app is way better than the way they try to have time check in at first.

App

Rebuild your app it totally sucks it does not work properly all the time

Fix the translation

Or remove the option for Spanish, as a warehouse worker it’s a headache to be doing payments for the drivers cause they can’t do it by themselves cause translation is trash

Good

Good

AI SUCKS

AI sucks. That’s the title if you can’t get a real person to talk to, and you have to have some computer generated voice you might as well just trash the whole system away. It doesn’t understand the questions you ask ask.. I rather talk to a human. That’s some damn machine.

App Functionality

The app would not activate the “Submit” button for sending my payment…it took a few tries of going back to the first page and starting over before it finally worked. The problem is that I couldn’t tell if I was doing something wrong or the app was locked. Seems like there should be some communication from the app to tell you what step it’s on or what its status is.
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Albertsons DC

It was a MUCH better experience here on 2nd visit. Wait time MUCH IMPROVED. Thankfully

Greatness

Brothers helped me through the process. Thank you

Driver

Good fast friendly

Facility 5 Star

I had no issues with delivering to this facility. Security gate workers were super nice. Instructions were to go were clear. Was glad that they had over night parking available. Plenty of room to maneuver. Looking forward to coming back in future.

Speeds up payment, however the lumpers still take 2 hours to bring out the paper work.

Speeds up payment, however the lumpers still take 2 hours to bring out the paper work. So do not expect it to help get you out quicker.

Horrible experience

App always glitches, I don’t believe it’s high ratings, probably all pushed up by paid bots. It deserves 0 stars

Slow unorganized terrible communication after hours

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Mr

1st using this method aside from other that I’m use to. It pretty much qualifies for top tier applications

Deliveries

Quick service

Too much

Drivers have enough to do without going thru a time consuming process to pay a third party. Let’s get to ex another level. Companies order product from suppliers, let one of them pay these services. Talking to my congressman about these silly hoops companies put drivers thru. He seems to agree with me.
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Too many issues just to pay a lumper…

Too many requirements to sign in, verification, picture, the code, everything ONLY to pay a stupid lumper, no need to be this complicated to do something simple…

Great

As for the app, it was pretty simple. On the other hand, my dispatcher was a little slow.

Not easy

App sucks and is not driver friendly at all.