DigAlert vs Redlands 311
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
DigAlert
This app provides underground utility locating services for homeowners and contractors in Southern California. It helps prevent dangerous accidents by informing users about the location of underground lines before digging. Access tools for ticket updates, expiration dates, and emergency contacts.
- Web update of tickets
- View expiring tickets
- DigAlert Express
- Newtin ETA
- Access Emergency / Vacuum Contacts
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Underground Service Alert of Southern California (USA/SC) aka DigAlert was formed on September 13, 1976 in response to a deadly accident that had taken place in Culver City three months earlier. A petroleum pipeline was accidentally breached by a construction crew working on Venice Blvd and the resulting explosion took the lives of nine people. Additionally, an entire city block was burned to the ground and millions of dollars in damages were caused by this incident. The spark that ignited this deadly inferno quickly became the impetus behind a movement to prevent these tragic accidents. USA/SC is the result of that effort and has been serving this part of California ever since. Keep yourself up to date with our latest advancements in technologies by downloading the DigAlert app with tons of useful tools for homeowners and contractors such as: - Web Update of tickets - View expiring tickets - DigAlert Express - Newtin ETA - Access Emergency / Vacuum Contacts Remember, find out FIRST, contact 811 before you dig. It's the law.
Redlands 311
Report community issues directly to the city. This app allows residents to submit problems and for city staff to manage and resolve them efficiently.
- Report community issues
- Track issue status
- Direct communication with city staff
- Location-based reporting
- Receive updates on resolutions
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This application is designed to allow the citizens of Redlands, CA to report issues in their community and for staff to address the reported issues.
Screenshots
Verdict
The clearest difference is rating: DigAlert at 4.0 against Redlands 311's 3.4. DigAlert also leads on review sentiment (68% vs 33%) and update cadence (every 6 weeks vs every 21 months). Redlands 311's advantage is iOS requirement (12.0 vs 17.6). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
DigAlert holds the better App Store score, 4.0 against 3.4. That said, the two scores are not equally well evidenced: DigAlert has 90 ratings behind it against 5, so its average is the more settled of the two. Written reviews point the same way: 68% of DigAlert's written reviews are positive against 33% of Redlands 311's.
DigAlert ships an update every 6 weeks, Redlands 311 every 21 months. The most recent releases landed on October 20, 2026 and October 3, 2026 respectively.
| Parameter | DigAlert | Redlands 311 |
|---|---|---|
| Price | Free | Free |
| Rating | 4.0 (90 ratings) — better | 3.4 (5 ratings) |
| Positive reviews | 68.4% of reviews — better | 33.3% of reviews |
| Number of ratings | 90 — better | 5 |
| Update frequency | Every 6 weeks — better | Every 21 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, Apple Watch — better | iPhone, iPod |
| Requires iOS | 17.6 | 12.0 — better |
| Further details — not scored | ||
| Size | 53 MB | 28 MB |
| Age rating | 4+ | 4+ |
| Developer | DigAlert | City of Redlands |
Customer experience
DigAlert
Redlands 311
In-app purchases
DigAlert
No in-app purchases
Redlands 311
No in-app purchases
