Easy to use
I've done it for multiple markings.
Not working
My app is up to date and there is no way to use DigAlert direct. None of the modules in the app load.
Can’t get signed in
Great app if I can only get signed in
USA
I’ve been using USA since the 80s. One of the simplest entities for a great cause which I’m sure over the years has saved billions of dollars in mishaps, not to mention the safety aspect. I have a certificate from 1987. However today, I spent over an hour trying to log on send a new ticket for some upcoming work I have this week. Maybe I’m too old, but I wasn’t so impressed with the website or sending a new ticket online. I think I’m going stick with what I know works flawlessly. The good ole telephone. And notepad to write down my ticket number. 👍🤨
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Great resource
Great app for a contractor, works well and very informative.
1 error and back to the start!
Don’t ever make a mistake, a miss spelled email that didn’t match, didn’t allow me to move forward after correcting it. The “next” button would remain disabled no mater what!
I got all my responses
My only thing to add about this app is that I wish it had saved the ticket number for you like in some history tab or something. I didn’t get my responses all in the same way but getting them was the most important thing to me.
Special Instructions
No way to put special instructions on the online version. Example: at north end of paved road 30 ft to your left.
No auto fill option on the online version.
Other than that it seems to be really easy.
No auto fill option on the online version.
Other than that it seems to be really easy.
Not very helpful
I am a plumbing contractor and perform many excavation jobs for sewer repairs. All I am interested in is a way to find out once my site has been marked out so that as I know once it’s safe to dig. The problem is none of the members respond through the app, so the only info the app gives me is a list of who should be doing the mark out followed by ‘pending response’. The contact info for those utilities is not even given so I can call to confirm if they’ve been out. Unless DigAlert requires them to respond properly this app is not useful to me.
Getting a quick response is very important to me, the majority of my jobs involve homeowners who have a non-functioning sewer line. When it’s been 3 days and I still haven’t had a single response, you can imagine that the homeowner begins to get very frustrated and wants to know when they can move back into their home
Getting a quick response is very important to me, the majority of my jobs involve homeowners who have a non-functioning sewer line. When it’s been 3 days and I still haven’t had a single response, you can imagine that the homeowner begins to get very frustrated and wants to know when they can move back into their home
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Horrible
This is one of the worst apps I have ever used. Did anyone even try using it on a phone before releasing it?
Response from developer
Hi stinkysanchez, we're sorry that you're experiencing an issue. Given the recent date of this review, we wonder if this is related to using DigAlert Express inside the app and your defaults not working. A fix for that issue is well on it's way. Should this not be the issue you are experiencing, shoot us an email at ios@digalert.org We love and encourage your thoughtful critique and hope to be better with each release! Thank you for digging safely!
Helps me out tremendously
For work this will help me so much. Very happy this is available.
Useful
I hoped this app would link Me right into schematics for what is buried on my property. Too much to ask. It did give me the info I needed and a form I filled out on the app contacted the right entities, in order for me to move forward with my landscaping plans. So overall, this is extremely helpful! I wish it had phone numbers for the various entities I need to check with.
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Doesn't work. *new update!
Keeps getting booted off as soon as I load it.
*works now after update. Great app!
*works now after update. Great app!
Diggin' the new app
Makes it so much easier than waiting on the phone.
CA
Great app
Handy app to have
👍
Great app
This app makes renewing dig tickets a breeze. We can do it anytime of day and know that our tickets are being taken care of.
Great
Nice app and nice additions. Best one call app on the market.
Best 811 one call app
Great design, great features, great job by Dig Alert to create the best 811 one call app!
