MyDigicel vs SurePay
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MyDigicel
Manage your Digicel account conveniently from your mobile device. Quickly check balances, activate plans, top up, pay bills, and send credit to others.
- Manage account balance
- Activate plans and subscriptions
- Online top-up
- Pay bills
- Send credit
- Buy plans for others
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Get the free MyDigicel app to access your Digicel account anytime, anywhere. The app makes it quick and easy to manage your Digicel account from your device. With MyDigicel you can: - Access your account balance - Activate Plans and Subscriptions - Top Up online - Pay Bill for postpaid and Digicel Play - Send credit to family and friends - Buy plans for family and friends All this directly from your handset!
SurePay
Process credit card and ACH payments directly from your mobile device. Track all sales activities, including approved and declined transactions, and quickly issue refunds or voids. Accept tips and custom surcharges, collect signatures, and send email receipts.
- Credit card and ACH payment processing
- Sales activity tracking
- Refund and void transactions
- Accept tips and surcharges
- Signature collection
- Email receipts
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SurePay is a feature rich mobile payment application which enables users to process credit card payments as well as ACH payments. You can track all sales activities within the app: approved transactions, declined, reasons for the declined, and historical transaction activity and quickly enabled you to refund or void transactions. SurePay also enabled you to accept TIP and custom surcharge fees. Collect signature with your mobile device and send receipts via email.
Screenshots
Verdict
The clearest difference is ads: SurePay at none against MyDigicel's shown. SurePay also leads on monetization model (free vs free with in-app purchases). MyDigicel's advantage is rating (2.8 vs 2.3) and ratings volume (2.2K vs 6). On price, review sentiment, update cadence and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MyDigicel holds the better App Store score, 2.8 against 2.3. That said, the two scores are not equally well evidenced: MyDigicel has 2.2K ratings behind it against 6, so its average is the more settled of the two. Written reviews point the same way: 8% of MyDigicel's written reviews are positive against 0% of SurePay's.
Both ship on a similar rhythm, roughly every 6 weeks. The most recent releases landed on September 22, 2026 and September 15, 2026 respectively.
| Parameter | MyDigicel | SurePay |
|---|---|---|
| Price | Free | Free |
| Rating | 2.8 (2.2K ratings) — better | 2.3 (6 ratings) |
| Positive reviews | 7.7% of reviews — better | 0.0% of reviews |
| Number of ratings | 2.2K — better | 6 |
| Update frequency | Every 6 weeks | Every 6 weeks |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.0 — better | 16.6 |
| Further details — not scored | ||
| Size | 217 MB | 60 MB |
| Age rating | 17+ | 4+ |
| Developer | Digicel Caribbean Limited | SUR Technology Holdings, LLC |
Customer experience
MyDigicel
SurePay
Bugs and requests
MyDigicel
Reported bugs
5 issues- Login issues
- Unavailable features
- Inconsistent performance
- Data balance not updating
- Payments not going through
Requested features
5 requests- Dark mode option
- Improved data tracking
- Ability to cancel auto-renewal
- Better payment options
- More detailed account information
SurePay
Not enough reviews yet to summarise bugs or requests.
In-app purchases
MyDigicel
No in-app purchases
SurePay
No in-app purchases
