MyDigicel vs T&TEC
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MyDigicel
Manage your Digicel account conveniently from your mobile device. Quickly check balances, activate plans, top up, pay bills, and send credit to others.
- Manage account balance
- Activate plans and subscriptions
- Online top-up
- Pay bills
- Send credit
- Buy plans for others
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Get the free MyDigicel app to access your Digicel account anytime, anywhere. The app makes it quick and easy to manage your Digicel account from your device. With MyDigicel you can: - Access your account balance - Activate Plans and Subscriptions - Top Up online - Pay Bill for postpaid and Digicel Play - Send credit to family and friends - Buy plans for family and friends All this directly from your handset!
T&TEC
Access a wide range of electricity commission services conveniently from your phone. Manage your account, view bills, make payments, report issues, and monitor energy consumption. Receive notifications and tips to help manage your usage and environmental impact.
- Manage electricity account
- View and pay bills
- Report outages and issues
- Monitor energy consumption
- Set consumption goals
- Receive outage alerts
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Bringing the Service Centre to you! Experience “online service convenience” and access a wide range of services. Welcome to the new Trinidad and Tobago Electricity Commission (T&TEC) App. This app offers a richer, more efficient customer service experience by making a wider range of services accessible via your phone. Manage your electricity account, view bills and make payments, view the daily schedule for planned maintenance outages, request services, update your contact information and monitor your energy consumption. This includes the ability to set consumption goals, receive notifications and tips to stay on track, view how your usage impacts the environment, and how your appliances impact your bills. You can also report outages, defective streetlights, dangerous situations, and other problems with T&TEC's services, as well as submit claims for suspected damaged appliances. The app also offers improved processing times, push notifications/ alerts and automated responses on trouble reports. The app also integrates with your phone map client, to make it easier to locate T&TEC offices and service centres. T&TEC… Powering the nation into the next generation.
Screenshots
Verdict
The clearest difference is ads: T&TEC at none against MyDigicel's shown. T&TEC also leads on monetization model (free vs free with in-app purchases). MyDigicel's advantage is ratings volume (2.3K vs 40). On price, rating, review sentiment and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MyDigicel holds the better App Store score, 2.8 against 2.6. That said, the two scores are not equally well evidenced: MyDigicel has 2.3K ratings behind it against 40, so its average is the more settled of the two. Written reviews point the same way: 8% of MyDigicel's written reviews are positive against 0% of T&TEC's.
MyDigicel ships an update every 6 weeks, T&TEC every 3 months. The most recent releases landed on October 29, 2026 and October 24, 2026 respectively.
| Parameter | MyDigicel | T&TEC |
|---|---|---|
| Price | Free | Free |
| Rating | 2.8 (2.3K ratings) — better | 2.6 (40 ratings) |
| Positive reviews | 7.7% of reviews — better | 0.0% of reviews |
| Number of ratings | 2.3K — better | 40 |
| Update frequency | Every 6 weeks — better | Every 3 months |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 14.0 — better |
| Further details — not scored | ||
| Size | 217 MB | 22 MB |
| Age rating | 17+ | 4+ |
| Developer | Digicel Caribbean Limited | Trinidad and Tobago Electricity Commission |
Customer experience
MyDigicel
T&TEC
Bugs and requests
MyDigicel
Reported bugs
5 issues- Login issues
- Unavailable features
- Inconsistent performance
- Data balance not updating
- Payments not going through
Requested features
5 requests- Dark mode option
- Improved data tracking
- Ability to cancel auto-renewal
- Better payment options
- More detailed account information
T&TEC
Not enough reviews yet to summarise bugs or requests.
In-app purchases
MyDigicel
No in-app purchases
T&TEC
No in-app purchases









