Comparison

MyDigicel vs T&TEC

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

MyDigicel

Manage your Digicel account conveniently from your mobile device. Quickly check balances, activate plans, top up, pay bills, and send credit to others.

Highlights
  • Manage account balance
  • Activate plans and subscriptions
  • Online top-up
  • Pay bills
  • Send credit
  • Buy plans for others
Features
Read full description

Get the free MyDigicel app to access your Digicel account anytime, anywhere. The app makes it quick and easy to manage your Digicel account from your device. With MyDigicel you can: - Access your account balance - Activate Plans and Subscriptions - Top Up online - Pay Bill for postpaid and Digicel Play - Send credit to family and friends - Buy plans for family and friends All this directly from your handset!

About

T&TEC

Access a wide range of electricity commission services conveniently from your phone. Manage your account, view bills, make payments, report issues, and monitor energy consumption. Receive notifications and tips to help manage your usage and environmental impact.

Highlights
  • Manage electricity account
  • View and pay bills
  • Report outages and issues
  • Monitor energy consumption
  • Set consumption goals
  • Receive outage alerts
Read full description

Bringing the Service Centre to you! Experience “online service convenience” and access a wide range of services. Welcome to the new Trinidad and Tobago Electricity Commission (T&TEC) App. This app offers a richer, more efficient customer service experience by making a wider range of services accessible via your phone. Manage your electricity account, view bills and make payments, view the daily schedule for planned maintenance outages, request services, update your contact information and monitor your energy consumption. This includes the ability to set consumption goals, receive notifications and tips to stay on track, view how your usage impacts the environment, and how your appliances impact your bills. You can also report outages, defective streetlights, dangerous situations, and other problems with T&TEC's services, as well as submit claims for suspected damaged appliances. The app also offers improved processing times, push notifications/ alerts and automated responses on trouble reports. The app also integrates with your phone map client, to make it easier to locate T&TEC offices and service centres. T&TEC… Powering the nation into the next generation.

Screenshots

MyDigicel4 screens
T&TEC4 screens

Verdict

The call

The clearest difference is ads: T&TEC at none against MyDigicel's shown. T&TEC also leads on monetization model (free vs free with in-app purchases). MyDigicel's advantage is ratings volume (2.3K vs 40). On price, rating, review sentiment and update cadence there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

MyDigicel holds the better App Store score, 2.8 against 2.6. That said, the two scores are not equally well evidenced: MyDigicel has 2.3K ratings behind it against 40, so its average is the more settled of the two. Written reviews point the same way: 8% of MyDigicel's written reviews are positive against 0% of T&TEC's.

UpkeepUpdate frequency

MyDigicel ships an update every 6 weeks, T&TEC every 3 months. The most recent releases landed on October 29, 2026 and October 24, 2026 respectively.

Scorecard3 real differences · 7 level
MyDigicel versus T&TEC: the parameters behind the verdict, then further details
ParameterMyDigicelT&TEC
PriceFreeFree
Rating2.8 (2.3K ratings) — better2.6 (40 ratings)
Positive reviews7.7% of reviews — better0.0% of reviews
Number of ratings2.3K — better40
Update frequencyEvery 6 weeks — betterEvery 3 months
AdsYesNo — better
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.014.0 — better
Further details — not scored
Size217 MB22 MB
Age rating17+4+
DeveloperDigicel Caribbean LimitedTrinidad and Tobago Electricity Commission

Customer experience

MyDigicel

All ratings2,230 ratings
Positive40.3%
Neutral10.2%
Negative49.6%
Written reviews362 reviews
Positive7.7%
Neutral4.7%
Negative87.6%

T&TEC

All ratings4 ratings
Positive75.0%
Neutral0.0%
Negative25.0%
Written reviews14 reviews
Positive0.0%
Neutral21.4%
Negative78.6%

Bugs and requests

MyDigicel

Reported bugs

5 issues
  • Login issues
  • Unavailable features
  • Inconsistent performance
  • Data balance not updating
  • Payments not going through

Requested features

5 requests
  • Dark mode option
  • Improved data tracking
  • Ability to cancel auto-renewal
  • Better payment options
  • More detailed account information

T&TEC

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

MyDigicel

No in-app purchases

None

T&TEC

No in-app purchases

Questions

Is MyDigicel free?
MyDigicel is free to download, with no in-app purchases.
Is T&TEC free?
T&TEC is free to download, with no in-app purchases.
Which has better reviews, MyDigicel or T&TEC?
MyDigicel is rated higher. MyDigicel averages 2.8 out of 5 from 2.3K ratings, while T&TEC averages 2.6 from 40 ratings.
Do MyDigicel or T&TEC have ads?
MyDigicel shows ads; T&TEC does not.
Which is updated more often, MyDigicel or T&TEC?
MyDigicel ships an update every 6 weeks, and T&TEC every 3 months. Most recently, MyDigicel was updated on October 29, 2026 and T&TEC on October 24, 2026.

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