Unity vs phone.systems

Unity Mobile extends the call control, visual voicemail, service configuration, Busy Lamp Field, directory integration and IM&P capabilities of Unity Client to the mobile phone, allowing you to take your business identity with you. The underlying cellular number is completely masked when both making and receiving calls, providing a total “one number” solution. Unity leverages BroadWorks Anywhere functionality with the native dialler on the mobile device, greatly enhancing reliability and simplifying support for service providers. Supported Features: • Call Control: Hold, transfer, conference, call recording. Both for inbound and outbound calls • Visual Voicemail: Download, play, delete and view all voicemails • Contacts: Lookup group/enterprise and personal contacts from BroadWorks, as well as contacts stored on the mobile device. • Busy Lamp Field: See the phone status of any user in your group or enterprise • Send SMS and Emails: Use the native apps to send SMS messages and Emails to contacts with a mobile number or email address in their profile • Instant Messaging: IM any other Unity user in the group or enterprise, or set your presence status for others to see. • Service Configuration: Control your VoIP environment directly from Unity Mobile. From activating Do Not Disturb to managing your call center availability and visual voicemail to creating conference calls. • Dark mode supported

phone.systems™ is an intuitive, cloud-based telephony solution designed to enhance business communication. Set up VoIP in seconds and use the built-in Softphone app to connect with anyone, anywhere in the world. No Hardware Needed: Configure and start making calls instantly without the need for any physical equipment. Integration with CRMs: The phone.systems™ softphone seamlessly integrates with your existing workflows. Shared Business Contact Directory: Easily create and share contacts with your team for consistent communication. Multiple Caller IDs on a Single Line: Assign multiple numbers on a single line, giving you the flexibility your business needs. Multi-Device Synchronization: Access your setup across multiple devices, ensuring you’re always in sync. In-App Call Recording & Voicemail: Capture and review important conversations directly within the app. Never Miss a Call: The "Lost Calls" feature ensures every important business call is tracked and managed. IMPORTANT NOTE: phone.systems™ is not a standalone softphone; it is part of a VoIP service. Account registration with a service provider is required to provision an account and to make or receive calls. IMPORTANT NOTICE: VoIP OVER MOBILE/CELLULAR DATA Some network operators may prohibit or restrict the use of VoIP over their network and may impose additional fees or other charges. You agree to learn about and abide by your carrier's network restrictions. DIDWW Ireland Limited will not be held liable for any charges, fees, or liabilities imposed by your carrier for using VoIP over mobile/cellular data.