Unity Mobile vs Unity

With the Unity Mobile app you can: - Search for your policies. - View agent contact details. - View current insured information along with contact details. - View important policy dates, totals and coverage information. - Submit, edit and view statuses of claims. - View archived documents. - Upload E-Filing documents. - View Adjuster Information on Claim Log Screen - Receive push notifications This app requires a valid AFBIS, Inc. web account.

Unity Mobile extends the call control, visual voicemail, service configuration, Busy Lamp Field, directory integration and IM&P capabilities of Unity Client to the mobile phone, allowing you to take your business identity with you. The underlying cellular number is completely masked when both making and receiving calls, providing a total “one number” solution. Unity leverages BroadWorks Anywhere functionality with the native dialler on the mobile device, greatly enhancing reliability and simplifying support for service providers. Supported Features: • Call Control: Hold, transfer, conference, call recording. Both for inbound and outbound calls • Visual Voicemail: Download, play, delete and view all voicemails • Contacts: Lookup group/enterprise and personal contacts from BroadWorks, as well as contacts stored on the mobile device. • Busy Lamp Field: See the phone status of any user in your group or enterprise • Send SMS and Emails: Use the native apps to send SMS messages and Emails to contacts with a mobile number or email address in their profile • Instant Messaging: IM any other Unity user in the group or enterprise, or set your presence status for others to see. • Service Configuration: Control your VoIP environment directly from Unity Mobile. From activating Do Not Disturb to managing your call center availability and visual voicemail to creating conference calls. • Dark mode supported